Aircon is blowing hot air, I feel like am in sauna room. I was told it’s centralized aircon controlled by commercial shops next door. Open window also feeling hot. Staff told me to off d aircon but it feels stuffy. In the end I ask for a fan.

Location - walking distance to bell & drum towers and food street. Bed room size good for solo traveler. No space for 2 big luggages

Stayed in January 2024

The internet was not very stable but I had data on my local eSIM so for me it's ok. Also the staff doesn't seem to be very knowledgable about the places of interest, could be the language barrier (using Translate app to communicate).

The location was amazing very close to the Bell and Drum tower and the Muslim Quarter. Close to a metro station too. There's daily breakfast as well. To anyone planning to go to the TerraCotta Warriors it was very accessible via subway metro (plus bus), from the hotel takes about 1.5 hours. The journey from the hotel to the Airport was also very smooth via subway (costs only CNY 8). They also allowed me to check out at 2 pm (this can be because there's not a lot of guests on the day of my checkout)

Stayed in January 2024

I emailed a couple of times to try and get instructions to get there via metro. No reply.

Great location. Nice hotel, I would happily stay there anytime. Breakfast was good. Staff were lovely and willing to assist at any time.

Stayed in December 2023

Small breakfast area

Near metro

Stayed in December 2023

Poor wifi connectivity

The breakfast buffet and location

Stayed in December 2023

Due to low season, they do maintenance hotel room by painting some of the rooms which just 2 rooms beside us. We smell odour painting very strong on our 4th day stay. So stuffy breathing and made me awaken few times.

Clean and location centre of all destination.

Stayed in December 2023

Breakfast pastry

Nothing

Stayed in December 2023

Room a little dark, can be brighter a little.

Clean room. Comfortable bed, good location. Good breakfast

Stayed in December 2023

The fact that staff dont speak much English, some none at all. Communication was quite difficult.

Location was perfect.

Stayed in December 2023

Breakfast can be more variety

Great location, walking distance to major attraction places, lots of restaurant nearby, free laundry service

Stayed in December 2023

Smokers hanging out in the lobby and right at the entrance of the hotel.

5mins walk from Zhong Lou station (Line 2). Smack in the middle of all the tourist city attractions like Ancient City Wall, Muslim Quarters, Temples, Bell Drum Temple, etc and also near to so many amazing food streets.

Stayed in December 2023

WIFI faulty sometimes

Staff, cleanliness and breakfast

Stayed in December 2023

Nothing

The location was very convenient to all the famous places, the room was very comfortable and the breakfast was delicious

Stayed in December 2023

My keycard didnt activate for one day. They will add up tax and service charge again after overall.

Good breakfast, location

Stayed in December 2023

The room was overheated with no capacity to cool it down easily.

The hotel Is in a very good location, close to metro and bus lines, restaurants and shops. It was good value. The breakfast was quite OK.

Stayed in December 2023

Although the staff in the morning shift were very professional, the staff doing the night shift can be more personable.

The staff were very attentive. The location is ideal.

Stayed in December 2023

The guest laundry room can be a little busy sometimes.

Great location, polite, helpful and professional staff. Tour operators 孙艳荣 was extremely helpful, going out of her way to help my family book the package tours and making good recommendations. The hotel comes with clothes washer/dryer for guests, and even provided the detergent. We were extremely happy with the service overall. The room rates were also competitive.

Stayed in December 2023

breakfast time is a bit challenging for us, try to avoid the ‘peak hour’ as the seating area is limited

as per our request while booking this hotel, we reached 11am+ & allowed us to check in early; staff are excellent (receptionist & tour desk), they helped to arrange & book terracotta warriors tour &《驼铃传奇》show tickets; many attractions are just within 600m walking distance from the hotel

Stayed in October 2023

-Wifi is poor as can only be used in ground floor instead of room.

-The location of the hotel is good and the underground to metro is just about 3min walk. -There is no need to be worried about food whether it is in the morning or at night, because there are numerous restaurants nearby. -The tour counter in the hotel provided a good service and the tour is reliable. Highly recommended.

Stayed in November 2023

One

It was my first time to xi'an and we enjoy or stay

Stayed in October 2023

Perfect location very convenient to Bell tower, drum tower ancient city wall and metro station. Decent breakfast, good service staff, affordable price free self service laundry

Stayed in November 2023

Nothing in particular.

Position, laundry, staff ( they booked the cab for us at 3:45am) and room.

Stayed in November 2023

Location and affordable. Laundry room on site for free

Stayed in October 2023

One or two front desk staff not friendly. I informed them one of the light not working and ask them to repair when we were out but never get it done. The room a bit dark, not enough light.

The property is very near the bell tower station, location excellent. The second floor has a laundry room, two washing machines and two dryers, the hotel even provides washing detergent. The family room have a big bathroom. It’s value for money.

Stayed in November 2023

The hotel is not near the Main Road but it is still easy to find..

Very good location and near to Metro. Easy access to everywhere.

Stayed in November 2023