No. 1019 Huaqiang North Road, Futian, 518031 Shenzhen, China
#4 of 180 hotels in Shenzhen
Guests' ChoiceBased on 467 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.1
Value for money
8.8
Free WiFi
8.0
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End of dialog contentReviewed: 12 May 2024
Fakhriddin
UzbekistanEnjoyed a lot our stay in this hotel, room has amazing city view! Staff is very friendly, especially thanks to Alyona at front desk for being so nice and helpful with all questions in Russian, so easy to communicate
Stayed in May 2024
Reviewed: 8 May 2024
Abdulaziz
Saudi ArabiaOur stay at the hotel was for 3 nights and it is close to all markets and services. The hotel, suites and rooms are very clean. The staff is very friendly and very polite from the front desk, restaurant, housekeeping and everyone we met, especially the hotel front desk manager, Mr. Jonathan Yang, who treated us very kindly from the time we met him until... We left the hotel The hotel facilitated our departure and even communicated with the driver Departure car arrived and helped us until our departure, we would like to thank him very much. It will definitely be our hotel of choice when we return to Shenzhen.
Stayed in May 2024
Reviewed: 6 May 2024
Khalid
South AfricaVery Good Location
Stayed in May 2024
Reviewed: 3 May 2024
Denis
Russiavery comfortable hotel, nice rooms, beautiful view. There is a work space in the room! caring staff, especially Lola helped solve problems, for which I thank her very much.
Stayed in April 2024
Reviewed: 2 May 2024
Guilaume
JapanElevetors are far, and a bit slow.
Finally a chinese hotel who look same at the pictures here. was nice.
Stayed in April 2024
Reviewed: 2 May 2024
Pavan
IndiaVery good location near the electronics market
Stayed in March 2024
Reviewed: 1 May 2024
Mavis
AustraliaNothing
Amazing big room & view ! High tea & supper !
Stayed in April 2024
Reviewed: 1 May 2024
Placid
OmanNice and clean rooms. Surrounded by shops, restaurants malls, and very close to line 7 and 2 metro. Free flowing coffee and juice at the lobby. High tea and evening snacks are complimentary for the guests. Friendly staff who could speak a little bit of English.
Stayed in April 2024
Reviewed: 29 April 2024
Iliass
NetherlandsCheck in, very difficult.
Location
Stayed in April 2024
Reviewed: 29 April 2024
John
TaiwanNothing
The location was great. Many food and shopping just outside the hotel and train station is also very close to the hotel. The afternoons tea and supper was great.
Stayed in April 2024
Reviewed: 28 April 2024
Paula
Hong KongEverything was good
Fantastic room, huge and with a really beautiful view. Complimentary water, good breakfast with western options (this is not so common in China), nice staff who can speak English. Very modern and comfortable hotel. Good value for money!
Stayed in April 2024
Reviewed: 28 April 2024
Iliass
NetherlandsDifficult to communicate when checking in.
Very modern hotel, nice and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Tayeb
United KingdomService is excellent. Beta Zhou was very helpful!
Stayed in April 2024
Reviewed: 26 April 2024
Lynn
SingaporeWaiting for the elevators. Wished it could be faster.
Helpful and proactive front desk staff, especially Winnie (ID 5113). Checked out, left behind my Apple Watch charger, only realised it at 8pm. Although Winnie was on day shift, she replied to my WeChat and took the trouble to check with her colleague, found my charger within minutes and had it promptly couriered out the next morning.
Stayed in April 2024
Reviewed: 26 April 2024
David
HungaryThat I left bcz my 15 day visa free pass has come to an end 😂😜
Exceptional hotel Clean Comfy Manager Johnny is a gem of a person He tries and help you in all possible ways. Food exceptionally good Both breakfast lunch and dinner is amazing
Stayed in April 2024
Reviewed: 25 April 2024
Felicia
SingaporeDidn’t have a chance to try their complimentary afternoon tea & snacks. Tried the complimentary supper on 1st night upon late check in around 10pm. Simple decent noodle soup for hungry stomachs but the sides like pickles & condiments were not replenished before supper closed hour at 11pm despite some guests continue to walk in for supper.
Metro station right outside hotel. Malls, eateries all around. Hotel lobby at L23, hence, rooms all on high floor & non-smoking. Amenities well thought of, bed very comfortable, room is cleaned, no smell. Washer & dryer available at skygarden floor, added convenience to travelers. Bottled water, hot beverages & amenities like shower caps, toothbrush, shaver, plasters & even hairpins are made available at the lobby, creating extremely wonderful guest experience which is lacking from reputable international chain 5-star hotels. Thumbs up! Not forgetting front desk staff were all very polite and helpful. Special mention-front desk manager-Jonathan and front desk officer-Dave Cao. Keep up the good work, Huaqiang Plaza Hotel!!!
Stayed in April 2024
Reviewed: 25 April 2024
Igor
SwitzerlandVery friendly staff, great location, Metro at the foot of the building. All good
Stayed in April 2024
Reviewed: 25 April 2024
Zgjim
KosovoThe view, Joanthan from reception desk was very helpful. Explained without hesitation the train lines from Shenzhen to Guangzhou.
Stayed in April 2024
Reviewed: 24 April 2024
David
HungaryWill come back to Shenzhen and this hotel offers the best bang for my buck, that is for sure.
Impeccable comfortable View This hotel is so great. I came back the second time. Staff especially Jonathan(Johnny) he is a gem of a person, friendly, professional, tries to make you feel better than at home. Cleaning ladies so polite they greet you always
Stayed in April 2024
Reviewed: 22 April 2024
Halil
TurkeyAmazing
Stayed in April 2024
Reviewed: 22 April 2024
John
TaiwanThe only think is that the bed was sinking down too much. I think the bed is too old.
Very good.
Stayed in April 2024
Reviewed: 20 April 2024
Abhishek
IndiaNothing everything is well organized here
The location of this Hotel is perfect for shopping in shenzhen
Stayed in April 2024
Reviewed: 19 April 2024
Gareth
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 April 2024
Jay
MalaysiaEverything is good.
The bed was quite huge for double single beds and the bedroom and bathroom is very spacious. The staff were very friendly to us all along our stay over there. Good location right outside Exit A of Huaqiang North Station at Shenzhen
Stayed in April 2024
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