Shenzhen Bao'an International Airport, 518128 Bao'an, China
#2 of 27 hotels in Bao'an
Guests' ChoiceBased on 75 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.1
Value for money
8.5
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 April 2024
Rocio
United KingdomThe only negative was that even though the rooms were non-smoking they smelt of cigarettes.
Great rooms. Very spacious and lots of amenities. The breakfast buffet was really good with a great variety of food.
Stayed in April 2024
Reviewed: 28 April 2024
Limited
New ZealandNothing, everything was great!
Amazing hotel and facilities
Stayed in April 2024
Reviewed: 22 April 2024
Alessandro
ItalyWIFI SO AND SO PRICE OF SPA TOO HIGHT
BREAKFAST AND RESTAURANT WAS REALLY NICE
Stayed in April 2024
Reviewed: 21 April 2024
Lay
SingaporeThe hotel is very near to the airport. No need to exit the airport, walk around 5 mins from arrival hall. The breakfast food has lots of variety.
Stayed in April 2024
Reviewed: 7 April 2024
Nathan
United KingdomStruggle to lay if you don’t have WeChat or multiple cards as two cards didn’t work but 3rd did.
Really nice and clean interior.
Stayed in March 2024
Reviewed: 27 March 2024
Merlin
United KingdomNothing
From beginning to end I was happy about everything. Welcoming and friendly staff. Great breakfast. Room and facilities were amazing
Stayed in March 2024
Reviewed: 9 March 2024
Suavi
TurkeyLacking full breakfast variety for western guests. But still a big buffet.
Spacious room and very clean
Stayed in March 2024
Reviewed: 8 February 2024
Richard
United StatesLocation is super convenient for an airport layover. Breakfast at the restaurant was outstanding. You’ll pass many other restaurants and convenience stores, coffee shops etc on the walk there.
Stayed in February 2024
Reviewed: 30 January 2024
Itai
Israelthe room had a smell of sigartes, very unpleasant for me, as it was late andI stayed only for the night, i did not ask to change
the hotel is really high end, gives a feeling of luxury, staff very efficient and speak English, the gym is equipped with high end equipment, clean and open 24h!
Stayed in January 2024
Reviewed: 13 January 2024
Johannes
GermanyVery beautiful room design
Stayed in January 2024
Reviewed: 13 December 2023
Abegail
PhilippinesThe maintenance staff who entered my room without knowing that there's a person inside
My room
Stayed in November 2023
Reviewed: 26 November 2023
Pannipa
Thailand- The hotel has no real separation between smoking and non smoking room. We had to move 3 times to to find a room with no smoking smell. - Many staffs (kitchen and housekeepers) are non English speaking
-Wide range of breakfast and Clean room
Stayed in October 2023
Reviewed: 19 November 2023
Genjuro82
ThailandPerfectly fine for Baoan Fair, either when there is a transit and need to stay for a night/s is very beautiful and room was big
Stayed in October 2023
Reviewed: 14 November 2023
Artur
Polandsmall room, need renovation
great location, if you need hotel close to the airport. you don't have to go out of the airport to get to the hotel lobby. great buffet breakfasts.
Stayed in October 2023
Reviewed: 5 October 2023
Sharon
SingaporeLocation , breakfast and the room environment is good
Stayed in September 2023
Reviewed: 29 August 2023
Bi
SingaporeAircon too cold
Location
Stayed in August 2023
Reviewed: 6 August 2023
Olesya
New Zealand- The hotel is located perfectly, few minutes walk from gate 16 from terminal 👍 - Great dinner and breakfast 👍 - Swimming pool 👍
Stayed in August 2023
Reviewed: 6 July 2023
Huiqun
United Kingdombreakfast is good and staffs are very helpful.
Stayed in July 2023
Reviewed: 31 May 2023
Detlev
United Arab Emiratesnil
walking distance from the airport. very clean room and smell fresh
Stayed in May 2023
Reviewed: 26 May 2023
Mahendra
United Kingdomnone
good customer service. executive lounge food is excellent. fantastic room and good view.
Stayed in May 2023
Reviewed: 25 April 2023
Brian
United Stateseverything ok
location
Stayed in April 2023
Reviewed: 5 April 2023
Ankit
United Arab EmiratesNothing
Nice property .. Looked fresh and new. Room was nice and comfortable. Hotel is connected to airport through walking bridge.
Stayed in March 2023
Reviewed: 3 January 2023
Glenda
ChinaAt he airport
Stayed in December 2022
Reviewed: 25 October 2022
Frank
GermanyThe staffs are very helpful and friendly. We had a good stay
Stayed in October 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content