No. 1 Zhouji Road, 572000 Sanya, China
#25 of 87 hotels in Sanya
Guests' ChoiceBased on 69 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
7.9
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 24 March 2024
Sophia
United KingdomWiFi was a challenge
Staff were wonderful. Facilities and food excellent.
Stayed in March 2024
Reviewed: 13 March 2024
Igor
RussiaNo sunbeds at all, beach is full of stones, so don't expect much in terms of a beach holiday
Food, room view, room in general, kids room
Stayed in March 2024
Reviewed: 7 February 2024
Louis
United StatesFood was excellent!
The property is beautiful.
Stayed in January 2024
Reviewed: 10 January 2024
Greg
South AfricaOffered a free upgrade on booking.com but did not materialise Dinner was locked into set menus as opposed to a choice
Breakfast was awesome
Stayed in January 2024
Reviewed: 2 January 2024
Thierry
ChinaNothing
Wonderful location, very nice staff, good food, high level facilities
Stayed in January 2024
Reviewed: 16 November 2023
Lita
United StatesIf there were more English speaking staff that would be great. I often would call the receptionist and have issues communicating. Also the massage deal was only in Mandarin and Russian there was no English. There was also an issue with the shower overflowing. I asked the staff to send someone up he fixed and he did but they left the water on the floor and did not clean in when I came back.
the rooms and the views, I love how the staff greeted me every time we passed. Also the food in the Mediteraneo restaurant was great. I enjoyed eating there the quality of food was good. Everything we needed was right there. I didn't want to leave.
Stayed in November 2023
Reviewed: 9 November 2023
Renee
United StatesHard to communicate with all staff members due to language barrier. Issues could have been anticipated, preventing us from needing to ask for help
Great view and rooms
Stayed in November 2023
Reviewed: 30 October 2023
Katarzyna
PolandCassie ‘service is very friendly
Stayed in October 2023
Reviewed: 31 August 2023
Christophe
Chinabreakfast organization - swimming pool’ water cleaning-less this time and closing at 6pm for one of them !
gym - quiet room- view quick checkin and out
Stayed in August 2023
Reviewed: 13 August 2023
Cedric_paris
France- no private beach. Nevertheless beach not crowded and nice swims in the ocean.
Very nice hotel for European customers: - English speaking employees- not all but some of them, - nice swimming pool, - western food, - kids friendly, - very big garden.
Stayed in August 2023
Reviewed: 28 July 2023
Gurzap
ChinaAll I like it
Stayed in July 2023
Reviewed: 14 April 2023
Ka
Hong KongIf connecting rooms had been preserved for us would be perfect. suggest put some beach chair for hotel guests
The Front desk staff is very helpful especially Henson and Hector . All other staffs are friendly and helpful too .
Stayed in April 2023
Reviewed: 13 April 2023
Lucian
Netherlandsthe facility by the pool needs some maintenance
Amazing staff, superb location
Stayed in April 2023
Reviewed: 14 January 2023
Anita
ChinaThe walk from our room to the beach was a little far. I'm sure the more expensive rooms are closer to the beachfront.
The location is wonderful. The restaurant that serves breakfast is right on the beach. We can sit next to the sand and enjoy breakfast over the sunrise. It's a beautiful view.
Stayed in January 2023
Reviewed: 23 December 2022
Ldwilliams
United KingdomRooms are slightly outdated
The beach, the pools, restaurants/beach bar. The staff were wonderful and so friendly. The hotel was very peaceful and quiet. We loved the outdoor living area attached to our room!
Stayed in December 2022
Reviewed: 23 July 2022
Meredith
ChinaI don’t understand why there are no sun beds on the beach. It is nice to swim in the sea. It even said if you like waves… this is the place to come.
The view from our room was stunning. The couch on the deck was comfy for a nap or to play cards. The food was really good and pretty well priced for hotel food. The breakfast was delicious and there was lots of seats outside. People cleaned the beach regularly.you can walk to grocery, beer resto, etc.
Stayed in July 2022
Reviewed: 4 February 2022
耀尹
Taiwannope
Relax
Stayed in February 2022
Reviewed: 3 January 2022
Danni
Chinaservice is really slow an the pool bar & Mediterranean restaurant.
I was upgraded to a front sea-view room.
Stayed in December 2021
Reviewed: 2 January 2022
Thierry
Chinanothing except missing facilities on the beach
the location close to a nice beach the kindness of the staff
Stayed in January 2022
Reviewed: 28 December 2021
Jennifer
ChinaThe beach here is beautiful and peaceful. it’s a wonderful location for a quick get away.
Stayed in December 2021
Reviewed: 6 October 2021
Maciej
PolandA bit location around hotel
Net and clean Great service provided by Hotel staffs, special thanks to Rayan Zhou and Sunny Chu for their professional service
Stayed in October 2021
Reviewed: 4 October 2021
Jacopo
ItalyI've been staying for national holidays and the biggest pool was unavailable for 2 days because they were filling it up.. during national holidays. Restaurants service incredibly low. Breakfast venue too small and then super crowded.
staff very polite
Stayed in October 2021
Reviewed: 22 August 2021
Andrey
RussiaI booked a room for three (two adults and a kid) with breakfast for all three guests included, but when we arrived, we were told that we have to pay for the kid's breakfast because he was taller than 1.4 m (no mention of this rule on the Booking.Com website). However, after we showed the reservation details, we were also given complimentary breakfast for the kid, just as we booked. So, this is not a minus, but rather something you should be prepared for.
First thing I want to say. Before coming to the hotel, I read a lot of reviews on Booking.Com, many of them were negative: the beach is dirty, wifi s poor, food selection is not enough. All of these proved to be untrue or maybe outdated. The beach is super clean and beautiful; the food selection is excellent, and wifi connection. As for the pools, they are a bit shallow, but the water is clean. The hotel is perfect for family stay, especially with small kids. The staff is polite and very attentive (special thanks to Mr Venture Wang).
Stayed in August 2021
Reviewed: 19 August 2021
Christophe
China- The reception - really too slow, not very customer oriented and the communication ( before coming, i have asked if any covid test was needed , "No" - arriving there, it was requested ??? - The hotel guard asked me to wear a mask when i was at swimming pool ( feet in the water) - I let him try to swim with a mask ! - No food/drink delivery to the pool - wait 1h to get a tomahawk steak ( that was good by the way)
the fact that there is several restaurant - also the 'beer factory' one the gym - swim pool ( clean, towels,,, ) the very good bar with good music the different restaurants and the chinese one is really great
Stayed in August 2021
Showing 1 – 25
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