WiFi was a challenge

Staff were wonderful. Facilities and food excellent.

Stayed in March 2024

No sunbeds at all, beach is full of stones, so don't expect much in terms of a beach holiday

Food, room view, room in general, kids room

Stayed in March 2024

Food was excellent!

The property is beautiful.

Stayed in January 2024

Offered a free upgrade on booking.com but did not materialise Dinner was locked into set menus as opposed to a choice

Breakfast was awesome

Stayed in January 2024

Nothing

Wonderful location, very nice staff, good food, high level facilities

Stayed in January 2024

If there were more English speaking staff that would be great. I often would call the receptionist and have issues communicating. Also the massage deal was only in Mandarin and Russian there was no English. There was also an issue with the shower overflowing. I asked the staff to send someone up he fixed and he did but they left the water on the floor and did not clean in when I came back.

the rooms and the views, I love how the staff greeted me every time we passed. Also the food in the Mediteraneo restaurant was great. I enjoyed eating there the quality of food was good. Everything we needed was right there. I didn't want to leave.

Stayed in November 2023

Hard to communicate with all staff members due to language barrier. Issues could have been anticipated, preventing us from needing to ask for help

Great view and rooms

Stayed in November 2023

Cassie ‘service is very friendly

Stayed in October 2023

breakfast organization - swimming pool’ water cleaning-less this time and closing at 6pm for one of them !

gym - quiet room- view quick checkin and out

Stayed in August 2023

- no private beach. Nevertheless beach not crowded and nice swims in the ocean.

Very nice hotel for European customers: - English speaking employees- not all but some of them, - nice swimming pool, - western food, - kids friendly, - very big garden.

Stayed in August 2023

All I like it

Stayed in July 2023

If connecting rooms had been preserved for us would be perfect. suggest put some beach chair for hotel guests

The Front desk staff is very helpful especially Henson and Hector . All other staffs are friendly and helpful too .

Stayed in April 2023

the facility by the pool needs some maintenance

Amazing staff, superb location

Stayed in April 2023

The walk from our room to the beach was a little far. I'm sure the more expensive rooms are closer to the beachfront.

The location is wonderful. The restaurant that serves breakfast is right on the beach. We can sit next to the sand and enjoy breakfast over the sunrise. It's a beautiful view.

Stayed in January 2023

Rooms are slightly outdated

The beach, the pools, restaurants/beach bar. The staff were wonderful and so friendly. The hotel was very peaceful and quiet. We loved the outdoor living area attached to our room!

Stayed in December 2022

I don’t understand why there are no sun beds on the beach. It is nice to swim in the sea. It even said if you like waves… this is the place to come.

The view from our room was stunning. The couch on the deck was comfy for a nap or to play cards. The food was really good and pretty well priced for hotel food. The breakfast was delicious and there was lots of seats outside. People cleaned the beach regularly.you can walk to grocery, beer resto, etc.

Stayed in July 2022

nope

Relax

Stayed in February 2022

service is really slow an the pool bar & Mediterranean restaurant.

I was upgraded to a front sea-view room.

Stayed in December 2021

nothing except missing facilities on the beach

the location close to a nice beach the kindness of the staff

Stayed in January 2022

The beach here is beautiful and peaceful. it’s a wonderful location for a quick get away.

Stayed in December 2021

A bit location around hotel

Net and clean Great service provided by Hotel staffs, special thanks to Rayan Zhou and Sunny Chu for their professional service

Stayed in October 2021

I've been staying for national holidays and the biggest pool was unavailable for 2 days because they were filling it up.. during national holidays. Restaurants service incredibly low. Breakfast venue too small and then super crowded.

staff very polite

Stayed in October 2021

I booked a room for three (two adults and a kid) with breakfast for all three guests included, but when we arrived, we were told that we have to pay for the kid's breakfast because he was taller than 1.4 m (no mention of this rule on the Booking.Com website). However, after we showed the reservation details, we were also given complimentary breakfast for the kid, just as we booked. So, this is not a minus, but rather something you should be prepared for.

First thing I want to say. Before coming to the hotel, I read a lot of reviews on Booking.Com, many of them were negative: the beach is dirty, wifi s poor, food selection is not enough. All of these proved to be untrue or maybe outdated. The beach is super clean and beautiful; the food selection is excellent, and wifi connection. As for the pools, they are a bit shallow, but the water is clean. The hotel is perfect for family stay, especially with small kids. The staff is polite and very attentive (special thanks to Mr Venture Wang).

Stayed in August 2021

- The reception - really too slow, not very customer oriented and the communication ( before coming, i have asked if any covid test was needed , "No" - arriving there, it was requested ??? - The hotel guard asked me to wear a mask when i was at swimming pool ( feet in the water) - I let him try to swim with a mask ! - No food/drink delivery to the pool - wait 1h to get a tomahawk steak ( that was good by the way)

the fact that there is several restaurant - also the 'beer factory' one the gym - swim pool ( clean, towels,,, ) the very good bar with good music the different restaurants and the chinese one is really great

Stayed in August 2021