No.1218 Middle Yan'an Road, Jing'an, 200040 Shanghai, China
#21 of 308 hotels in Shanghai
Guests' ChoiceBased on 102 hotel reviews
8.8Cleanliness
9.1
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
8.8
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 29 April 2024
Joyce
CanadaNothing
The property is stunning! Clean, beautiful, and well maintained.
Stayed in April 2024
Reviewed: 24 April 2024
Tobias
CanadaGreat location, nice room, super comfy bed, large bathroom. We really enjoyed our stay here.
Stayed in April 2024
Reviewed: 8 April 2024
Ding
Hong KongOne staff at the restaurant tried to steal my son’s jacket. Fortunately I was able to find it under the tablecloths that he was holding. Unbelievable
The service at reception went about and beyond when they realised they assigned our young family a room with smoke smell.
Stayed in April 2024
Reviewed: 6 April 2024
Omoyele
NigeriaLanguage barrier but front desk staff and most other staff could speak conversational English
The staff were extremely welcoming and helped out with almost everything. The club lounge was lovely. Food was great. The chi spa was soooooooooooo good!!!
Stayed in April 2024
Reviewed: 4 April 2024
Hanna
FinlandBreakfast was great, pool and gym were great, location is very good
Stayed in April 2024
Reviewed: 26 March 2024
Beng
SingaporeFacing perhaps if i must be picky,. Western sun from odd numbee room .
Well deaigned room. Near to restaurants n line2.
Stayed in March 2024
Reviewed: 7 March 2024
Anissa
Hong Konga very cosy hotel in the city centre, excellent location, room is nice and spacious
Stayed in March 2024
Reviewed: 30 January 2024
Janine
PhilippinesThe room was very spacious and well thought out. It was very clean as well as kid friendly. The location was also close to shops and restaurants. Very convenient. Would definitely stay here again!
Stayed in November 2023
Reviewed: 11 January 2024
Michael
Hong KongNothing in particular
The usual Shangri-la Standard.
Stayed in December 2023
Reviewed: 4 January 2024
Makoto
JapanThere is no bad point.
The room was beautiful.The staff was kind and polite.The scenery is very wonderful.
Stayed in January 2024
Reviewed: 24 December 2023
Marjorie
United StatesBeautiful hotel at a central location. Great rooms and excellent services
Stayed in December 2023
Reviewed: 18 December 2023
Marianna
Hong KongMy daughter (adult) found the extra bed not too comfortable
Spacious
Stayed in December 2023
Reviewed: 30 November 2023
Chungtak
CambodiaThe breakfast was good enough but somehow it could have been better. For example, more different selections for each day. It was all the same during my stay. Improve the coffee quality, it tasted quite blend. Maybe provide a more stable Wi-Fi connection.
As expected quality and comfortable room. Excellent service from the front desk.
Stayed in October 2023
Reviewed: 14 November 2023
Pranav
IndiaThe swimming pool needs an upgrade
One of the best Shangri la I have been to . The staff was very polite and excellent. The rooms were top class with amazing views. The location was superb
Stayed in October 2023
Reviewed: 6 November 2023
Shiranai59
JapanNothing
Perfect view, breakfast was excellent! The bedroom was huge.
Stayed in November 2023
Reviewed: 6 November 2023
Florence
FranceNothing
All amazing
Stayed in October 2023
Reviewed: 6 November 2023
Florence
FranceNothing
Amazing place Amazing people especially at the front Desk
Stayed in October 2023
Reviewed: 3 November 2023
Lixing
Germanythe location is superb, great service, nice breakfast selection
Stayed in September 2023
Reviewed: 7 October 2023
Fiona
SingaporeThe breakfast, you do get the variety, and I believe the quality is good too, but really can’t say much about the taste, ok for quick breakfast on a meeting day.
Overall experience is good, staff are extremely friendly and helpful.
Stayed in September 2023
Reviewed: 25 September 2023
Florence
FranceNothing
Excellency
Stayed in September 2023
Reviewed: 25 September 2023
Caroline
Hong KongExcellent service for the entire stay. Very good and polite front desk staff specially Jessica Yu with an excellent hospitality, very efficient and friendly. The room was very clean and the bed was very comfortable. The gym is amazing with top equipment.
Stayed in September 2023
Reviewed: 17 September 2023
Zaffar
New ZealandThe team were simply amazing, Eason at the front reception helped in everyway possible, he guided us with information on courier, weighing our luggage and anything else we required. The team at the breakfast counter were outstanding. Our house keeper Rebecca was simply wonderful. Great team demonstrated great service all through our stay over 7 days. A great place to recommend, simply amazing facility and the staff are so nice, great to see such hospitality still going on strong and customers being valued. Enjoyed our stay thoroughly.
Stayed in September 2023
Reviewed: 16 September 2023
Henrik
DenmarkDepending on what you are looking for in Shanghai, the location can be a bit touristy.
Nice room, nice view and the staff is very helpful.
Stayed in September 2023
Reviewed: 9 September 2023
Angela
CanadaThe breakfast space is a little crowded.
We went to celebrate our 10 year anniversary since we are in Shanghai to visit my grandfather. They did their best for our experience, I’ve got nothing to complain about the hotel and the room we’ve got have a breathtaking view. The breakfast was good and there was flowers and amenities for our anniversary. The room was spotless and staff very well trained and kind.
Stayed in September 2023
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