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  5. Reviews of JW Marriott Shanghai at Tomorrow Square

Reviews of JW Marriott Shanghai at Tomorrow Square

399 Nan Jing West Road, Huangpu, 200003 Shanghai, China

#70 of 318 hotels in Shanghai

Guests' Choice

Review score

Based on 102 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Fabulous staff and great location
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    The set buffet in the evenings wasn’t great for a vegetarian or if you just wanted a little meal - but we went out instead and had some lovely meals.

    The staff are so friendly especially the girls behind the bar. The hotel is beautiful and rooms comfy.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Good location

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    we liked everything, it's a great hotel!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Perfect hotel to stay in
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights

    Location was central - about a 10 minute very pleasant walk from the Bund. Staff were incredibly helpful. Our room was very spacious, super clean and well equipped. The breakfast was fantastic with such an amazing selection and all delicious

    Stayed in February 2024

  • Reviewed: 17 April 2024

    10
    The best hotel in SH
    • Business trip
    • People with friends
    • Deluxe Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Great locaton, amazing breakfast, English speaking Staff 10/10

    Stayed in April 2024

  • Reviewed: 17 March 2024

    10
    Comfortable. Value for money. Incredible view. Deliscious breakfast. Friendly staff. Couödbt have asked for more
    • Business trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Everthing was perfect

    Locatio. Incredible view. Dining

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Highly recommended place to stay
    • Business trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights

    None.

    Perfect breakfast with best service. Staffs incl. cleaning staffs are more than friendly. Food at chinese restaurant at 39th floor is highly recommended.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Park View Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Excellent view.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Marriott reward points are not earnt when using Booking.com

    Service, so friendly and nothing was too much trouble

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything good

    Stayed in February 2024

  • Reviewed: 12 January 2024

    9.0
    All good.
    • Business trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 2 nights

    The Room could have been a little bit more Tidy

    Great Meals

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Really happy with the hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 6 nights

    they could have provided the amenities like toothbrush and cotton buds instead of guest asking for it daily

    I recently had the pleasure of staying at the JW Marriott Hotel Shanghai at Tomorrow Square, and I must say it was an exceptional experience. From the moment I walked into the hotel, I was captivated by its beauty. The elegant decor and sophisticated ambiance create a welcoming atmosphere. What truly stood out, however, was the breathtaking view from the hotel. Whether it was the city skyline or the iconic Tomorrow Square, every glance from my room was a feast for the eyes. The location of the hotel is incredibly convenient, making it easy to explore the vibrant city of Shanghai. With key attractions and transportation hubs nearby, I found it to be an ideal base for my adventures. The hotel staff deserves special commendation for their exceptional service. Throughout my stay, they were not only friendly but also went above and beyond to ensure I had everything I needed. Their warmth and helpfulness added a personal touch to the overall experience. As for the accommodations, the room was not only spacious but also impeccably clean. The attention to detail in maintaining cleanliness did not go unnoticed. It contributed to a sense of comfort and relaxation, making my stay all the more enjoyable. In conclusion, my time at JW Marriott Hotel Shanghai at Tomorrow Square was nothing short of fantastic. The combination of stunning views, a convenient location, friendly staff, and well-maintained rooms makes it a top choice for anyone visiting Shanghai. I highly recommend this hotel and look forward to returning in the future.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Helpful staff,good location

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Very pleasantly stay especially during super cold winter. I would highly praise the staff at the concierge. They work un
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Location is great. Close to metro, museum & many eateries.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Nice hotel with convenient location
    • Business trip
    • Group
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel had a long history and furniture is a bit old. I lived here for 3 nights at 58/F and the last night I could heard of some dragging sound of furniture at 1:45 am and it 's quite annoying. They don't have ear plug even I have requested before.

    Convenient location with walking distance to nanjing shopping street , 25 mins walk to the Bund Nice staff and they are very helpful.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Very relaxing stay.
    • Leisure trip
    • Couple
    • Executive King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Location is perfect.

    We had a wonderful stay!

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Fantastic and comfortable stay
    • Business trip
    • Couple
    • Executive King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Great personal (housekeeping, waitress, receptionist and consierge), comfortable room with amazing views of the city, delicious breakfast and convenient executive lounge. Price is not low but worth to spend.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There was a foul smell on level 57 floor as soon as you leave the elevator, as a 5 star hotel I expected the facility to be more clean and looked after.

    Good location, decent gym and friendly staffs

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Shanghai JW
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast, bed

    Location, bathroom

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 1 night

    Location Breakfast Ambience its a royal feeling to stay in JW Marriott Tomorrow square very convenient access to THE BUND and to Nanjing East Street Shopping Area it was a treat to stay looking forward again to stay soon

    Stayed in October 2023

  • Reviewed: 4 November 2023

    9.0
    Top quality hotel. A great luxury hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Corner Room
    • Stayed 2 nights

    Takes quite a while to get down to the street via two different elevators, but that's a pretty picky thing to complain about.

    Fabulous view of the city. Excellent rooms. Across from an iconic park. Walking distance to subway and a nice mall. Friendly staff. English spoken at the desk. In New York, you'd pay twice the price for a room like this.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The mattress was really hard. Like rock hard. The fact that you need to take two elevators to get to your room is a nuisance. They really need to upgrade their hotel.

    Close proximity to metro. The breakfast selection was good. The concierge was really helpful regarding the places to eat and see.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Good
    • Business trip
    • Group
    • Deluxe King Room with City View
    • Stayed 1 night

    Felt a little tired given the price.

    Good location within 10 minutes of the Bund.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    Solid option
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    It was quite expensive for property given it started to look a little tired.

    Good location; very clean and tidy; staff good.

    Stayed in September 2023

Showing 1 – 25

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