Riverside Avenue 2727, Pudong, 200120 Shanghai, China
#136 of 314 hotels in Shanghai
Guests' ChoiceBased on 26 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
8.5
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Joao
PortugalThe fact that it is undergoing works at the reception mais life in the hotel very difficult, with various lifts to go up and down all the time. And the fact that there is not a lounge or bar atra where to work or socialize, makes it difficult for guests.
Excellent room, spacious, clean and with a wonderful view
Stayed in May 2024
Reviewed: 6 May 2024
Christine
AustraliaNot as much English spoken as I expected for a top tier hotel. I had Chinese friends with me, but it would have been harder without them. My ATM card did not work in their hotel but it did work at the airport......this really inconvenienced my checkout experience. I ate once in their level 7 restaurant.... food not so good and very slow coming to table one dish at a time.
I had a river view room and you pay for the location and view. Right on river front, with the Pearl Tower so close by. I had a fabulous view of river. Staff very polite. Room clean and well maintained. Room service was prompt, but English not so good. The coffee shop out the front, not actually part of the hotel, had excellent food and wonderful coffee.
Stayed in May 2024
Reviewed: 27 March 2024
Eun
AustraliaThe staff was friendly and helpful. However, communication in English can sometimes be challenging.
Location, good value
Stayed in March 2024
Reviewed: 25 March 2024
How
MalaysiaLocation. Cleaniness.
Stayed in March 2024
Reviewed: 4 March 2024
Dirk
GermanyGreat location, nice setting
Stayed in February 2024
Reviewed: 30 October 2023
John
NetherlandsBig room, nice river view. Great breakfast.
Stayed in October 2023
Reviewed: 2 May 2024
Azreen
MalaysiaPrice
Location and facilities
Stayed in April 2024
Reviewed: 28 October 2023
Heqianjian
CanadaThe room smells bad, and no services here… please don’t come.
nothing good
Stayed in October 2023
Reviewed: 28 June 2023
Maria
PolandView was amazing!!!
Stayed in June 2023
Reviewed: 15 May 2024
Ying
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 9 May 2024
Alexandre
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 April 2024
Xiao
CanadaThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 April 2024
Tang
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 March 2024
Tatiana
SwitzerlandThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
David
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 February 2024
Lukas
AustriaThere are no comments available for this review
Stayed in December 2023
Reviewed: 17 December 2023
Mac
SingaporeThere are no comments available for this review
Stayed in November 2023
Reviewed: 25 November 2023
Johnny
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 14 November 2023
Sanjay
IndiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 7 November 2023
Patrick
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 25 October 2023
Antonio
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: 8 May 2024
Olga
RussiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 3 May 2024
Celene
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 March 2024
Shaun
AustraliaThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Incles, Andorra
Sant'Agnello, Italy
Ferney-Voltaire, France
Rome, Italy
Villanueva de Arosa, Spain
Kuwait, Kuwait
Iowa City, USA
Bad Wilsnack, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content