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  5. Reviews of 1 Hotel Haitang Bay, Sanya

Reviews of 1 Hotel Haitang Bay, Sanya

No. 4 Haitang South Road, Haitang District, 572000 Sanya, China

#6 of 85 hotels in Sanya

Guests' Choice

Review score

Based on 46 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.2

  • Facilities

    9.5

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 1 April 2024

    10
    I will come back at every opportunity!
    • Leisure trip
    • Solo traveller
    • Botanic Pool View King
    • Stayed 1 night
    • Submitted via mobile

    Nowhere to hang big towels inside room. Couldn’t use sauna because it wasn’t turned on…didn’t have time to wait for it to heat up.

    Modern, beautiful design. Fabulous facial experience.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional staff, outstanding service, delectable cuisine, and an excellent hotel ambiance.
    • Leisure trip
    • Group
    • Ocean Pool View King with Sofa Bed
    • Stayed 1 night

    The young female receptionist wasn't very proficient in her job. I had booked a room with one king bed and one sofa bed for my parents and me, in total of 3 people. She strongly recommended that we switch to a room with only one king bed because she thought this type of room was closer to the elevator. However, how could my parents and I fit in a room with only 1 king bed???

    The male attendant at the front desk was excellent, very friendly and extremely helpful. The room service was also very good; upon learning that we couldn't sleep on soft beds, they flipped the mattress to the harder side for us. The lifeguard at the pool was also very welcoming.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Amazing hotel
    • Leisure trip
    • Family with young children
    • Botanic Pool View King
    • Stayed 1 night

    Amazing hotel with great staff. At the reception the staff speaks good English, which is very rare for this region. Amazing breakfast that is suitable for foreigners. The design of the hotel is amazing, everything is very beautiful and pleasing to the eye. A swimming pool with a transparent bottom is top. There is a sky bar on the roof of the hotel with modern music. I am satisfied with my stay and will recommend this hotel to friends.

    Stayed in March 2024

  • Reviewed: 12 January 2024

    9.0
    Overall great stay. Would come back.
    • Leisure trip
    • People with friends
    • Botanic Pool View King
    • Stayed 4 nights
    • Submitted via mobile

    Not a lot of staff spoke english well. There was no guide to the hotel property. It would have been nice to have a book with all the restaurants and a map of the services. Everything done digitally on we chat, so if you do no have we chat, hard to see menu or order in room service.

    Everything was comfortable. The rooms were amazing. Food was good! Gym was great.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Will come back!
    • Leisure trip
    • Couple
    • Ocean Pool View King with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff was very accommodating. Beautiful design and decor.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Good place to relax in a fairly green environment.
    • Leisure trip
    • Family with young children
    • Lagoon Plunge Pool Twin
    • Stayed 3 nights
    • Submitted via mobile

    Nothing in particular.

    Good swimming pool.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Can’t wait to come to back to this incredible hotel!
    • Leisure trip
    • Solo traveller
    • Botanic Pool View Twin
    • Stayed 3 nights
    • Submitted via mobile

    The walk from the hotel rooms to the pool is a good 10 minutes! Otherwise the hotel is perfection! The Spa is sadly far too expensive and the room service food options very limited.

    The Hotel staff are 5 Stars! From the moment I entered the hotel until the moment I left the staff went above & beyond! The hotel is boutique luxury with incredible facilities!

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Botanic Pool View Twin
    • Stayed 4 nights
    • Submitted via mobile

    Fitness center is too small, there is no indoor pool.

    So huge as hotel, long walk to go back to ur room!

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    I really like this hotel, and definitely would like to come back again.
    • Leisure trip
    • Family with young children
    • Deluxe Sunshine Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower room’s drainage is easily filled with water. If this problem can be resolved, the hotel is perfect.

    The hotel design is modern and warm. The staff is also very friendly and helpful. The breakfast is fantastic.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Tropical Retreat - Botanic Pool View Room (1 time complimentary Mini Bar + 2 glasses of cocktail at Sky Bar + Lunch for 2 persons +1 time Mermaid experience class)
    • Stayed 2 nights
    • Submitted via mobile

    Love the staff - super welcoming, friendly and passionate. 10/10

    Stayed in November 2023

  • Reviewed: 10 June 2023

    9.0
    Good!
    • Leisure trip
    • Solo traveller
    • Botanic Pool View King
    • Stayed 1 night
    • Submitted via mobile

    the Barth room is not very clean. It’s very easy to get lost in the buildings.

    new design, diversified breakfast, everything meet the standard.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean Pool View King
    • Stayed 3 nights
    • Submitted via mobile

    None !

    Very relaxing and comfortable resort with concepts towards Eco frindlyness and nature. Breakfast is excellent ! Highly recommend this hotel !

    Stayed in June 2023

  • Reviewed: 19 April 2023

    10
    perfect escape from daily routine
    • Leisure trip
    • Family with young children
    • Ocean Pool View King with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    nothing! it would be perfect if there would be a indoor swimming pool ;)

    I like the hotel a lot! the hotel facility is really stylish and new, breakfast is great, activities are well organized, staff are extremely friendly and helpful, beach is just 2min by foot distance away

    Stayed in April 2023

  • Reviewed: 19 March 2023

    9.0
    I loved it here!
    • Leisure trip
    • Family with young children
    • Deluxe Sunshine Room
    • Stayed 8 nights

    It was great! The restaurants at the hotel are quite pricey but good. You can always order some food and eat it at the many rest areas available

    The location is not the best, there is no beach access and even though you can walk to one, beach is really windy, that of course has nothing to do with the Hotel. The breakfast was amazing!! The rooms are beautiful. Overall I would definitely recommend it. There is a play area for children. The sky bar is great. We were there over new year and I have to say it was a wonderful vacation!

    Stayed in January 2023

  • Reviewed: 1 January 2023

    10
    Great value
    • Leisure trip
    • Solo traveller
    • Botanic Pool View Twin
    • Stayed 5 nights
    • Submitted via mobile

    No swimmable beach

    The room was super comfortable, amazing breakfast

    Stayed in January 2023

  • Reviewed: 30 December 2022

    10
    Luxury
    • Leisure trip
    • Couple
    • Ocean Pool View King with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Luxurious, stunning views, decor, outstanding breakfast quality and selection, facilities, comfort. Location is near to night life but away enough for a peaceful stay.

    Stayed in December 2022

  • Reviewed: 21 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Botanic Pool View Suite
    • Stayed 4 nights

    Staff could be more welcoming and friendly. No 5 Star standard.

    Great facilities, clean rooms and unique design. Nice breakfast selection.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    10
    It is the second time we stay at this Hotel. The staying is an experience to repeat. Again.
    • Leisure trip
    • Family with young children
    • Ocean Pool View King
    • Stayed 6 nights

    We enjoyed the Noodle Bar and the Swimming Pool. The Skybar is beautiful with the amazing view, the lights, ice fans and staff. Thank you JAY, by the way!

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Amazing and Relaxing stay to recharge our batteries
    • Leisure trip
    • Couple
    • Ocean Pool View King
    • Stayed 5 nights
    • Submitted via mobile

    We chose this hotel for a one week getaway from Shanghai and it amazed us in any way. It‘s pretty new and the environmental friendly design is awesome. Everything is clean and well maintained. They have 3 big pools including the huge Skypool, which looks incredible and has due to the size even in summer a nice refreshing temperature. We never had trouble to find a free sunbed/cabana during our stay, even the hotel seems to be very full. Due to many options it was never overcrowded somewhere. You can find very good food/drink options even for western people like us. You have to try the Skybar which comes with a 360 degree view including sunset and ocean. Don’t forget to check the very good deals on Dianping! Last but not least I have to mention how nice the staff is. They are all super friendly and everywhere you can find somebody who can speak English. Beside this you can arrange everything on WeChat. I got contacts for every need, from ordering a beer to the pool to get a second yoga mat for our room. Special greets to JAY, the famous bar manager at the sky bar and ALLY who supported me with all my questions during the stay. We will come definitely again!!

    Stayed in July 2022

  • Reviewed: 8 June 2022

    10
    perfect!!!!!!
    • Leisure trip
    • Solo traveller
    • Ocean Pool View King
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    perfect, all staff very kind and speak english,bedding Great nice swim pool so peaceful i was very happy

    Stayed in June 2022

  • Reviewed: 22 February 2022

    9.0
    perfect for Couple and family!
    • Leisure trip
    • Family with young children
    • Botanic Pool View King
    • Stayed 6 nights
    • Submitted via mobile

    the dinner buffet wasn’t so good!

    i don’t usually do reviews but this hotel literally deserve it .. i spent 6 night in this hotel and in my opinion this hotel is the 2ed top hotels in sanya after the Sanya edition.. for the price it’s top hotel in sanya .. the swimming pool was warm and nice day and night .. room was clean and comfortable bed .. the decoration is nice, modern & perfect .. the children play room is very good well designed and safe for the kids .. the staff was very nice and friendly, breakfast was very very nice and so many options.. i do really recommend it and i will definitely stay here again

    Stayed in February 2022

  • Reviewed: 14 February 2022

    10
    Great place. would definitly stay there again
    • Leisure trip
    • Solo traveller
    • Ocean Pool View King
    • Stayed 9 nights

    I did not know about the Green Room restaurant until the day I was checking out. No one even mentioned it, although i would have liked to have eaten the seafood there. No shuttle to Houhai No computer for clients No ebikes to rent Should have screens on the doors to the balcony small plastic water bottles towels could be softer

    fantastic breakfast Friendly staff, could mostly speak English Skybar eco-friendly great bed and pillows glass pool

    Stayed in January 2022

  • Reviewed: 12 January 2022

    10
    Great place to stay, super chill. Highly recommend it, we will come back
    • Leisure trip
    • Couple
    • Deluxe Sunshine Room
    • Stayed 1 night
    • Submitted via mobile

    Lobby located in third floor instead of first.

    New installations, stylish architectural design, top level cleanness. Sky bar and pool are gorgeous.

    Stayed in January 2022

  • Reviewed: 2 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Botanic Pool View Twin
    • Stayed 3 nights

    it is a pity that children cannot enjoy the sky pool.

    All the staff have been extremely helpful. Very nice and rich breakfast. Spacious room. Children loved the swimming pool, the treetop house, the green areas.

    Stayed in July 2021

Showing 1 – 25

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