No. 2 Yuhai Road , 572000 Sanya, China
#58 of 90 hotels in Sanya
Guests' ChoiceBased on 16 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.5
Facilities
7.9
Staff
8.1
Value for money
7.9
Free WiFi
7.0
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Showing 1 – 16
Reviewed: 19 November 2023
Nicholas
AustraliaThe hotel had never received the booking from Booking.com !! We had booked a garden room, on the ground floor with an outside garden area. Clearly, all these rooms were already taken. We were put into a top floor room with a small balcony - and there was no apology or price reduction or adjustment. We're fairly relaxed travellers, so this was not a show stopper, but Booking.com needs to lift its game and confirm such bookings reach the hotel.
The room was clean and pleasant. There were a couple of damaged items (toilet seat and bar fridge) which we brought to the attention of the concierge, but these were not fixed during our 3 day stay. Breakfast was good, with plenty of choice, and a pleasant outdoor covered patio area to sit and eat.
Stayed in October 2023
Reviewed: 12 May 2023
Lee
Abkhazia, GeorgiaWish they would Honer my booking request at booking
Breakfast was great ,so many choices, location is the best .close to everything
Stayed in April 2023
Reviewed: 4 March 2022
Donavan
Hong KongPool was cold. Beach open to public so sometimes it gets messy and crowded. Rooms overlooking car park same price as overlooking beach! Breakfast a bit crowded but had decent food.
Location was good- many restaurants and shops. You are allowed to swim in the ocean. Staff were friendly. Rooms were comfortable and had everything you need.
Stayed in February 2022
Reviewed: 5 January 2022
Lucas
ChinaStaff does not speak any English, however, for everyday communication the translation apps do wonders
Hotel is in very good shape, well maintained, the rooms are clean and tidy, the beds are comfortable, breakfast buffet provides a lot of options including some vegan dishes. The beach and pool is very clean as well
Stayed in January 2022
Reviewed: 3 January 2022
Axel
ChinaCleanness of Beach Area was not very good. (due to waste of other guests at public beach area)
Stayed in December 2021
Reviewed: 19 September 2023
Andrijana
SerbiaThe staff doesn't speak any English!!! The hotel answered my email 7 days later, even though it was an important one (regarding transfer from and to the airport). One evening we came from the beach only to find a lizard on the wall. When we phoned for help, nobody spoke any English and they hang up on us. So we had to walk all the way to the main reception to get somebody..... The other evening a cleaning lady switched the a/c to the freezing 18 degrees with 31 outside. We froze to death!!! The room had many signs of damp on the walls, ceiling and cabinets, while the entrance door was hard to close.
Location Comfortable beds Clean sheets Good shower/cabin
Stayed in September 2023
Reviewed: 11 February 2022
Kasher
Chinaloud Chinese neighbours shouting at 6am in the corridor no balcony expensive for what I received
location - vicinity to the beach Lost my headphones, A man with ID 080 found it and kept it safe for me - he was great - pay him more
Stayed in February 2022
Reviewed: 8 October 2021
Andrew
ChinaThe air-conditioning in the room didn't work. The noise was horrible and the temperature wasn't regulated. The bathroom is super small and the water is leaking all around. The price is too high for the facilities offered. The hotels in Yalong bay are a bit more expensive but offer much better quality of the rooms and facilities.
The pool is open late.
Stayed in October 2021
Reviewed: 29 July 2021
Gisa
GermanyPoor breakfast, horrible coffee, noisy people who did not care of others drying their bathing towels and swimming dresses outside the door in the hallway (this is ridiculous as these places were not rented by them), too loud music at the pool side, smokers on the hall way to the rooms, especially in the night. all translations need a remake. English and Russian were both often wrong.
Great location. No obstacles to reach the beach, good for walking around.
Stayed in July 2021
Reviewed: 23 April 2024
Julia
RussiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 March 2024
Yyh1121
MalaysiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 February 2023
Konstantin
GermanyThere are no comments available for this review
Stayed in January 2023
Reviewed: 12 January 2022
Maksim
RussiaThere are no comments available for this review
Stayed in January 2022
Reviewed: 29 September 2021
Elena
BelarusThere are no comments available for this review
Stayed in September 2021
Reviewed: 30 December 2023
Huan
New ZealandThere are no comments available for this review
Stayed in December 2023
Showing 1 – 16
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