No. 98 Haitang North Road, 572000 Sanya, China
#84 of 87 hotels in Sanya
Guests' ChoiceBased on 3 hotel reviews
7.9Cleanliness
8.1
Comfort
7.8
Location
8.9
Facilities
7.5
Staff
7.8
Value for money
7.5
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Showing 1 – 3
Reviewed: 28 December 2023
Suming
United StatesThe property is terrible. You can literally see all the stains on the mirror. The restroom is really weird, it is in the bedroom, but there is only glass wall and glass door around it, which makes it really uncomfortable. The bathtub is not very clean, I did not use it though. The pool outside is useless. If you open the curtain, you could feel the adjacent house is right in front your face which give you NO PRIVACY. Because of this, I never open the curtain during my entire stay. The more important thing is that the staff is EXTREMELY RUDE, they literally yelled at us and refused to apologize. We have to spend our time to report to the Consumers Association in China. Only we did that, they could treat us normally. It is an horrible experience and it does NOT WORTH THE MONEY at all. The air conditioning is bad as well, it is loud and annoying, I did not sleep well at all. Additionally, it seems they do not welcome any foreign customers. We have to use WeChat to contact their staff, it seems that they will never answer a phone call from any numbers overseas. I called them 10 times during their working time for 3 days(this is not refundable, so I have to get into contact with them.), and every time I was hung up, and when they finally answered, they required me to add the staff as WeChat friend, which is really annoying. They just send messages anytime they want. The beach nearby is not as good as Yalong bay, the service is not comparable to any normal hotel nearby.
Nothing
Stayed in December 2023
Reviewed: 9 January 2024
Enkhtuvshin
MongoliaThere are no comments available for this review
Stayed in January 2024
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