NA

The location was great! Pretty close to places that we want to go. Love the beach at Dadonghai Bay. It’s just five mins walk away. The breakfast was great! Love the hot soya bean drink and the good variety of food to choose from. The apartment was spacious and clean. Love the swimming pool too. Brought my mum and mother in law for a swim. The lifeguard was very attentive.

Stayed in May 2024

na

Comfortable room and great location

Stayed in March 2024

The kitchen in the service apartment is not well equipped, eg cutleries

We would like to commend a particular night duty manager Mr. Lei (on the 3rdMar24) who was very helpful in organising my medical needs. He was helpful and prompt.

Stayed in March 2024

It is disappointing how the payment was handled. My booking was supposed to have free cancellation granted till 31 Jan. Property contacted me via in-app message (only in Chinese) on 22 Jan that payment has to be done by 28 Jan otherwise they will cancel my booking. They provided a China bank account in the message which is apparently not friendly to overseas tourists who do not have any banking facilities in China. In the end I had to make a call to the front desk to make sure this is not a scam message, and ask my friend to transfer money via local e-wallet. If I didn’t see the message or couldn’t find a way to arrange payment in advance, my booking would likely be cancelled. As an international hotel brand, I believe Ascott can handle things more professionally, e.g. Honour what you have agreed in the t&c of booking reservation, offer a small gesture by sending an official email to the guests on top of the in-app message in both English and local language if such changes have to be arranged.

Overall it was a pleasant stay, good location (away from the crowds), hundred meters away from the beach, nice sea view. Room size is spacious. Breakfast - good variety of both local and western options, love the local noodle stall. Facilities - gym and pool are well maintained. Mineral water replenished frequently. There’s a mini mart inside the hotel, but if you are looking for a bigger mart or supermarket, better take cab as none of them is within walking distance.

Stayed in February 2024

The breakfast area can be a bit bigger..and food selection can be a bit better. The staff needs to speak English if the hotel targets on foreign guests. The outdoor swimming pool is touch cold for winter cold days. It’d be good if it has a heated spa area.

The apartment worked perfectly for our family. Quite clever design as the two apartments can combine into one large 3-bedroom apartment. Facility is new, clean and modern. Kids play area is decent.

Stayed in January 2024

The hotel is not located on a main road and transport is required to get in and out. There is no eateries or convenience store nearby.

The front desk staff was helpful and efficient. The room was spacious and clean. The sea view was awesome, making the stay super value for money.

Stayed in January 2024

The pool is not heated and we came in winter, so we could only swim in the few hours of high sunshine.

We had a one bedroom executive seaview suite in building #2 for 2 days as a landing transition hotel. They have a nice view of the ocean. 10 min walk to the beach swimming areas and commercial areas and the walk is a very beautiful path alongside the beach, not the entire beach is available to swim, but the swimming areas have bay watch. If you need to go to a supermarket, calling a taxi is like 1 Euro in the area. The hotel is close to a busy tourist area and city centre, but itself in a very tranquil corner of the beach. The Luhuitou mountain park is also nearby and it’s free to visit. The room is amazing, very clean, spacious, modern facilities, luxurious, nice view of the ocean. The breakfast is delicious with a lot of options, there are also cooks that make noodles on request. The staffs are very helpful. As an aparthotel, they’ve removed some unnecessary things from a proper hotel like the bar, minibar, etc. but you have everything you need if you can cake care of yourself. it’s very good value and feels like home

Stayed in January 2024

Not too much sun beds by the pool. There’s no kitchen cooking stuff, nothing you can cook food in. And we had to buy two forks to eat(there were only Chinese sticks). After room-cleaning service one of the forks gone missing. It’s not a big problem, actually a little bit funny. But why, why did they need our fork?!

Good apartments with sea view. Nice big clean pool. Newly furnished. Nice bath cosmetics. Comfortable bed. Everything new and clean! The breakfast was good. Calm atmosphere and tasty food.

Stayed in January 2024

friendly service, comfort, spacious room, clean swimming pool, delicious breakfast 😍😍😍❤️❤️❤️🙏🏽🙏🏽🙏🏽If sanya comes again, I will definitely stay at this hotel

Stayed in January 2024

Swimming pool not heated

Good mix of western and Chinese food for breakfast. Cleaning staff very friendly and attentive. Location perfect beside beach and shops

Stayed in January 2024

Clean, good breakfast.

Stayed in January 2024

A distance walk to a food place. The bed is too soft.

Spacious and clean. Good view from the balcony. Delicious breakfast !

Stayed in January 2024

during windy season, there might be noise from the window

wonderful hidden place among the busy spots

Stayed in December 2023

location

Room, breakfast

Stayed in December 2023

The only minor drawback with the apartment is the relatively inconvnient location. The closest convenience store or supermarket would be around 10 min walk.

The apartment is spacious and quiet with a very nice ocean view. It is well equipped with various facilities including big TV, big fridge, washing machine, cooking utensils, etc. The staff are helpful and friendly. The breakfast is exceptioinal, beyond our expectations. The restaurant serves classic and tasty southeast Asian food.

Stayed in December 2023

n.a.

Beautiful views from the balcony, clean spacious rooms, nice pool, friendly staff, nice breakfast buffet. I was directly offered an upgrade to a nicer room because the shower drain in my original room was not working and couldn't be fixed swiftly. Great service!

Stayed in September 2023

Nothing

Everything about the hotel, their staffs are very friendly and helpful , their restaurant and breakfast is super good, their apartment is super nice, very modern,chic and clean

Stayed in September 2023

Good hardware and facilities, enjoyable breakfast.

Stayed in September 2023

Excellent service! The room is impressive

Stayed in September 2023

Seems it is a little far away whenever I wanted to do something, but nice street and plenty of bikes to rent right there.

Very nicely setup rooms with plenty of space to work, read, sleep as you wish. Beautiful scenery. Good breakfast. Everything is clean and fresh.

Stayed in September 2023

Breakfast was great. Beautiful and relaxing setting

Stayed in August 2023

If the check-in process could be a little bit faster that would be better!

New facilities, good sea view!

Stayed in June 2023

Extremely expensive convenience store on site. Swimming pool did not open until 10.30 am daily which is ridiculous.

Breakfast was good. Location was about a 10 minute walk to restaurants.

Stayed in February 2024

Booked a Seaview suite, but the building in front of the property blocked the view, suggest the property make it clear on the website. Front dest staff was professional, but not personal, no smalltalk, checkin process was painfully slow. Engineering staff didn't wear shoe wrapper when entering the suite, made a huge mess in the bathroom, suggest more training on SOP.

Breakfast was fantastic, ample of choices. Outdoor swimming pool was sparkling clean.

Stayed in December 2023