Breakfast, big rooms, free activities for the kids! Staff super friendly and trying their best to help!

Stayed in December 2023

Unfortunately the Japanese restaurant was closed when we were there....next time!

Great for kids! Lovely indoor play area with a variety of activities - mini ropes course, mini climbing structure, soft play, trampoline. Perfect for kids up to about 7 years old. Great range of childrens activities at the kids club (arts and crafts, cookie making, games) and although we didnt speak Chinese, and they didnt speak English the children were still very involved. Lovely breakfast - great range of western and chinese food. My kids are picky eaters and they were happy! Some staff spoke English. All very helpful. Would stay again.

Stayed in October 2023

One tiny detail about the butter, strongly recommand the hotel to use single small packages of butter instead of big jar of butter in the open air for a long time in the breakfast buffe.

Spacious room with a court yard, located in the Lakeside Wing which is green and quite. The breakfast place for vilas and Lakeside is open until 11, perfect for sleep-in-vacation. I'm positive surprised with the hotel dinner, buffe with plenty of seafood and other choices. Child friendly facilities, kid pool, toys and fun bunk beds in the room. Nice location, only one road away from the beach, next to La Floret center with plenty restaurang choices. My son loves the buggy car service :)

Stayed in July 2023

It would be great to heat the pool in winter... while this might be expensive, the hotel manages to maintain a gigantic (room sized) aquarium in the restaurant, which is nice but seems like a waste of money when the other resources aren't adequately maintained

Great value, but a very simple property. It is a long way from being a 'real' 5-star hotel, but has some lovely features. Seems to be very family-friendly, and is in a good location for the bay and shops. Restaurant was great.

Stayed in January 2023

General surroundings could been cleaner.

The room was very clean and comfortable.

Stayed in January 2023

The breakfast room was very crowded and difficult to get sets even at different times. I would have preferred a room with a view not of the pool but it was not clear when booking, what the different areas and views were.

Breakfast was extensive. Rooms very clean, spacious and lovely balcony. Pool had different areas so you could have a family area and a quieter area. Several restaurants and bars so different options.

Stayed in July 2022

if you are looking for place to chill then this option is not really nice, it’s very family place with a lot of kids.

very nice location and great environment

Stayed in February 2022

The service was good but not extremely attentive, sometimes details got missed. Not one of those hotels where they go above and beyond.

Breakfast was pretty good. The kids' pool was nice. It was nice they had a specially designated area of the beach with chairs, but it's a bit of a hike from the hotel and was very crowded (we were there just before CNY).

Stayed in January 2022

the first impression was the lobby. It was a little tatty and messy

private and a very nice feel to the hotel

Stayed in December 2021

The best beach in Sanya.Excellent location close to the beach and restaurant. Service and people very nice more than I aspect.

Stayed in December 2021

This is a modern hotel, located 5 minutes from the Yalong bay sandy beach. It is also 5 minutes away from the La Floret shopping area, i.e. shops and restaurants including local cuisine as well as Western fast food, Pizza Hut, McDonald's, Burger King, and Starbucks. The service was excellent, we had a member of staff, Jerry, looking after us very well during our stay. The pool is entertaining for children, though the water is quite warm if you're looking to cool off. Breakfast was good, both local and Western options available, including an espresso machine (without frother). The hotel also has restaurants on premises.

Stayed in August 2021

Great breakfast and friendly staff

Stayed in August 2021

The room was big, pool was nice

Stayed in August 2021

Staff needs to get English lessons, as they deal with a lot of foreigners. With the lack of English, we found service slow at times.

The resort is located in a fantastic area, my son loves the children's swimming pool. The room was beautiful and clean. Food at the Teppanyaki restaurant was exceptional. We will definitely stay there again.

Stayed in August 2021

The hotel is good for chinese custumers but they lack a lot to cater properly for foreigners. The staff lacks the bare minimum of english for a hotel work. Even asking the staff things in chinese, it took them long enough to do anything. The hotel food isnt amazing and very little western options. The buffet could have had a better quality, for the price. When the staff cleaned the room, no actual cleaning, only making up the bed and replacing towels, so the floor would still have some sand. At the beach, the sand was dirty, full of cigarette butts, with the hotel staff itself sitting on the empty beach chairs, smoking among the hotel guests. And also, I was double charged for the booking. Prepaid when booked and hotel staff charged again on checkout saying I would get the prepayment back, which I still havent. I would not stay in the hotel again, there are better options for similar prices that caters foreign tourists better.

Room size is good, with a beautiful view. Bed is comfortable, bathtub wad great. Pool is nice, good temperature and in general clean all day. Location is great, just by the beach, with beach chairs and towels. Also just outside restaurants, shops and a market. The structure of the hotel itself is beautiful, but the service lacks a lot yet.

Stayed in July 2021

Good pool for kids and adults. Good variety of food options at reasonable prices. Lovely barbecue and hotpot restaurant on the lake. Japanese restaurant was delicious.

Stayed in June 2021

the pool and hotel looks much better on the pics, also it much smaller than it looks like. the closest beach access is public beach which is overcrowded dirty and disgusting any time of the day, we had to take did everyday to go to the near by Sheraton beach. one night we had a problem with electricity in the bathroom, seems like it wasn't a first time as technician just came and fix it in 2 min, perhaps the system is too old.

breakfast is ok, the virality of food was good. the bed and pillows quiet comfortable

Stayed in July 2021

The hotel has taken more money then we expected The personnel did not want to help with the situation Dont trust the booking rate

Stayed in May 2024

Noone takes care of the hotel Feels dirty: the rooms, the restaurant. Swimming pool terribly old and not taken care of. Personnel does not speak English at all No European food for breakfast The beach is old and not nice

The place is surrounded by restaurants and nice parks

Stayed in May 2024

Check in was a little longer, about 15 minutes ( but we are used to this, everything is slower if you are holding a foreign passport in China). John(the lobby guy) was really helpful though. He said there was a system error with logging in our passport info but he let us proceed to the room to rest and later called us to collect our passports.

Perfect location if you just want a nice, quite chilled vacation. Not far from the beach and a mall with some cafes, restaurants etc. Breakfast was great even for a picky eater like me. We will definitely stay here again if we come back to Yalong bay.

Stayed in June 2023

Pools not heated during our stay, even seawater was warmer. Our room smelled with heavy mold and room cleaning was too simple, floors would need more wet cleaning and dust collection.

Great location, good layout with rooms and villas and nice aquarium at the restaurant. Good English by Helena at the reception that helped us during the stay.

Stayed in January 2023

The transparent door of the toilet.

The room was beautiful, with a balcony with a relaxing view of the lake. The bathroom was clean and had a big bathtub, very enjoyable.

Stayed in February 2022

the dinner at the buffet was really bad, all food was not fresh and was cold . the bar is located in the gym! so in the evening while you are working out - you have to use gym with people who are drinking and smoking inside ! the beach is really dirty , they don’t take care of the sand at all .

the location is nice , even tho there is no access to the beach , the beach is still really near. the staff is really nice and helpful

Stayed in January 2022

The check in took a little bit longer than expected but aside that I think everything was fine.

Everything was really good. Will stay again.

Stayed in October 2021