Nothing

Comfort, elegance, service, style.. everything. The fact it was “low-rise”, beautiful gardens

Stayed in April 2024

Not much restaurant options

Space and cleanliness

Stayed in April 2024

Loved the beach, pool and most importantly the staff were super friendly and helpful. English speakers should choose this hotel!

Stayed in February 2024

There should be a massage chair in the room

Poor villa was excellent and it was neet and clean and only language problem which we face

Stayed in January 2024

Only one thing. I spotted a little gecko in the room on my third day. The guard downstairs said they're harmless but offered to change my room if it bothered me. I am not too surprised this would happen. Sanya is a tropical nature place and the hotel is very open. They do have a notice upon entering the room explaining that this could happen.

Loved the theme and decoration of the hotel. It does transport you to Thailand. Every space is extremely well thought out. I even loved the bathrooms 🤣 Loved the pool with partial beach and sea view, and the direct access to the beach. Very decent gym as well. The room is stunning, with balcony, huge bathroom with moving door/window so you can get a view of the balcony.

Stayed in October 2023

External facilities (swimming pool and beach) suffering of lack of care. Unfortunately no pool bar opened.

Very nice area and hotel with beautiful style and decoration. Peaceful atmosphere with serviable and kind staff.

Stayed in August 2023

The staff was absent from the beach. every day played only one sad melody. The breakfast was ordinary and not change.

The Good location, amazing interior and exterior. very close to beach.

Stayed in May 2023

This hotel far exceeded my expectations. The architecture is worthy of mention. The use of wood, concrete and tile is so tastefully done. The breakfast options were great. The staff were nice. The signature massage and body scrub offer was well worth it. To be honest it was everything I needed it to be. Serene and quiet by the ocean with well manicured gardens. I have to give it to them, they did their homework!

Stayed in May 2023

Beach was quite dirty with garbage in the water and rocks on the bottom.

Nice selection for breakfast, beautiful interiors and landscaping on the property.

Stayed in May 2023

super

Stayed in January 2023

The problem seems to be there is no maintenance of the beach facilities. There were only few beach umbrellas (they removed some, just leaving the poles), not enough deckchairs and some available were broken. No personnel in the beach area to assist you: unlock the deckchairs (they're chained to the umbrella pole) and keep them available for the hotel guests (other people were always occupying them). The beach is very nice, but the private spots of the hotels aren't well kept. Also, the bed mattresses in the swimming pool area are old and broken. In the room, keeping the shower temperature stable was an issue. In my opinion, this could be a 9/10 score hotel with just a bit more of maintenance and care.

The hotel is nice as usual, it's not the first time we come here and we love its Balinese style, rooms are clean, with good size and with amazing balcony/view. Breakfast is also quite good, there are several options and the outside table area is really enjoyable. The swimming pool is great too. The beach is nice and not overcrowded. The hotel location is not too far from the hotel and close to several restaurants.

Stayed in January 2023

Privacy and peace. The good balance between Chinese and western style

Lovely and friendly people. Peaceful location. the spa is amazing! Definitely my second home in China ❤️🏖️☀️🌊

Stayed in November 2022

Check in is a bit slow with only one.person working.

Sadly this was during a covid outbreak but the staff were very helpful and got us to the airport in time. The studio room was massive and very clean. The pool is big enough for all guests. Breakfast is yummy!

Stayed in August 2022

Some areas could do with an upgrade. The pool bar was closed and no one was taking orders at the pool- a lot of money could've been made there!

The pool and the view.

Stayed in August 2022

The spa wasn’t yet open nor the Thai restaurant which was a disappointment.

Stunning property, gorgeous location, friendly staff, quiet and private. It’s the only resort with beach beds.

Stayed in June 2022

A minor issue, but something as large as the villas should include a Nespresso station or something similar in the room.

The staff is very accommodating. They will try and solve any issue you may have, and will find someone to help if they can't directly. The villas are very well designed and private. Location and price of the hotel are fantastic! Great place for couples or friends, not necessarily for families.

Stayed in July 2022

Nothing.

The hotel has a great location and the beach is beautiful. The staff are helpful and are friendly. We enjoyed our stay here and this is the second time we’ve stayed at this hotel.

Stayed in July 2022

Staff from lobby just provided MINIMUM service required. weren’t willing to help out for any special requests and/or questions

great hotel with clean private beach

Stayed in February 2022

Not many dining options

Amazing pool and beach areas. spa was so relaxing too. great facilities

Stayed in January 2022

Just keep us the great service,

Breakfast was good. All staff was very good. Jimmy was fantastic.

Stayed in October 2021

The bar at the swimming pool was close and the restaurants weren’t always open. The business center was close as well. Most of the staff was nice but one guy at the beach was very rude. We asked him for a drink from the bar and he said it wasn’t possible and run away. When we sat at the beach he didn’t give us any towels, which was included in the service.

The hotel is nice and the bedrooms are comfortable. The swimming pool is clean and there are different areas which gives you the opportunity to stay away from the central part where most people sit. The jacuzzi is very nice as well. The breakfast was great as there was a good variety of food.

Stayed in August 2021

None

Great value for money. Resort has direct access to the beach. Everything is great.

Stayed in August 2021

The Hotel is really nice, former Anantara, the Villa was super comfortable. Good breakfast. Perfect place x some days of relax.

Stayed in August 2021

1. the problem with the amount of space for breakfast, sometimes it required racing 2. swimming pool relatively small, water not very clean, and all fountains and the bar turned off

The facility is well equipped and has a good location, quite intimate and quiet, close to the beach

Stayed in August 2021