Everything was fine. The only problem is there should be someone in the staff talking in english

The location was great, also the room very comfortable, it is a good value for money. I highly recommend this hotel.

Stayed in May 2024

Walls are super thin, so you'll hear everyone's conversations/screaming children, but that was the only main downfall

Stayed in March 2024

weak Wi-Fi and insufficient lighting

The hotel is in an excellent location, close to major attractions and convenient to the airport. The room is spacious, with an interesting design. But the design is somewhat strange. There is not enough lighting in the room. It was still not possible to connect to the Internet.

Stayed in April 2024

Located in an area with lots of food and other stores within very short walk. Found Starbucks 3 doors away from the hotel entrance. Also a nice little bar with a narrow outside terrace on floor 3. Rooftop terrace is very good. Can see Shanghai Tower and other big financial district buildings from it. 10 minute walk to The Bund and waterfront and a further 1.2 kilometers along The Bund to the tourist tunnel under the river to the Pudong side. Walk back with the beautifully lit Bund was well worth doing.

Stayed in April 2024

It was annoying that the TV was set up to turn on whenever you walk in the room. I don't understand why you'd design it like that?

The room was nice and the shower was good. Great location. The man on reception was very helpful lookinh up an address for us and giving us directions. Note that this is actually a huge hotel so it can be quite a walk from the lift to your room.

Stayed in April 2024

Only bad thing on the hotel is it's not soundproof at all. I mean you don't hear traffic or people on the street but you can hear everything your neighbours do. But it didn't bother me I'm not that picky. On the other hand that drilling from workers was worse. But I know hotel staff can't do anything about it and things must be built.

Best thing is placement. It literally cannot be placed any better. You just step out and buy whatever you need and do whatever you want. It's close to most famous places. Also metro is like 150m away. Staff is nice and accomodations comfy. Overall 9/10.

Stayed in April 2024

There is no bar fridge and no hair dryer in the room.

Good location to transport and food. Staff were very attentive to our needs. The room is spacious.

Stayed in April 2024

The shower head holder was broken so the shower head wasn’t held firmly. It could’ve been a bit cleaner but in general everything was not so bad.

The location was fantastic and the room was very spacious. They provided drinking water every day which was very nice.

Stayed in April 2024

Was hard to find the first time, even though room is clean and comfortable, the hotel needs some maintenance. The carpets on the corridors are already asking for a change. But I think it is ok for the price as the location can't be better than that

In the middle of the old town, beautiful buildings and shops and food markets

Stayed in April 2024

Terrasse

Chambre et situation

Stayed in April 2024

There is no mini frigde

Hotel is near Yuyuan Garden station and Yuyuan Garden. There are so many restaurants and food court. The facilities is good.

Stayed in April 2024

One day before my departure the furniture in the room was changed without prior informing me. I did not consider this correct. The floors in the entire room were dangerous because when wet they became very slippery. I slipped and nearly hurt myself badly.

I liked the location and the room. Staff was very friendly but hardly speaks English. Fortunately this can be overcome by using translation with iPhone. The picture on the advertisement does not show the hotel but a building nearby.

Stayed in April 2024

Big screen TV

Good location

Stayed in March 2024

Specify check in and check out time on webpage

So close to yuyuen garden and metro station!!!!

Stayed in April 2024

Entrance of the hotel could be cleaner. It does not reflect the quality of the hotel.

Great location , 100 meters from famous Yu Yuan Gardens and lots of shops. 10 mns walk to the Bund. Very nice staff, very helpful. Beds top confort.

Stayed in March 2024

The shower area didn't have any place to hang clothes or towels. No fridge as well

Location which is next to yu yuan, and the room is clean.

Stayed in March 2024

Generally well maintain Entrance is not accessible by car because it is only for pedestrians.

Conveniently located - near subway Good food around

Stayed in March 2024

Great location to visit the old city and Yuyuan Garden (the hotel is within the old city gates, 2 minutes walking distance from the garden entrance). Spacious room, clean, with all amenities (hair dryer, towels, toiletries etc... The entrance of the hotel is a bit tricky to find, located on the side of the main road, however once you locate Starbucks it's easy to find.

Stayed in March 2024

The only thing that’s annoyed me were the cleaning lady’s from 8-10am cleaning the rooms near by and smashing the doors continuously, very loudly!

The location is just perfect, close by a lot of restaurants und very close to everything you will need! Go rooms are pretty and comfortable!

Stayed in March 2024

No lobby, people at reception could not speak English

Thé location

Stayed in March 2024

A fridge inside the room would be helpful.

Great location and close to metro station - Yu Garden. Take exit 1 (which has a lift access) and walk along Renmin Street.

Stayed in March 2024

There was no natural light in the room even though I’d upgraded to a ‘superior double’. Walking past in the morning I noticed there were other rooms with natural light so maybe I was just unlucky but it made me feel like the property was not very good value for money. Staff were nice but no one there when I arrived.

Good locations near the Bund and old Chinatown. Bed was comfortable and shower and toiler facilities clean.

Stayed in March 2024

When we used the AC it smells very strongly of smoke (my partner and I are non-smokers) which was tolerable but the in last few days it also smelled of urine. We completely turned off the AC since the smell bothered us a lot.

The bed and washroom was a quite nice.

Stayed in March 2024

Sound proofing was bad and kids were screaming early in the morning. The housekeeper also opening our door while we were still sleeping... and apologized as she thought we check out.... After that the reception called us while we weretrying to get back to sleep and asked if we had checked out... clearly someone didn't do their recording properly...

Thicc memory foam head pillow. And heavy thicc pillow for you to hug which was amazing.

Stayed in February 2024