No. 551, West Haiyang Road, Pudong, 200124 Shanghai, China
#32 of 314 hotels in Shanghai
Guests' ChoiceBased on 27 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.2
Staff
8.9
Value for money
8.3
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 29 February 2024
Sarah
United KingdomBreakfast was a little rushed, as I stepped away from my table to get something my whole plate and coffee was removed, twice and so I gave up! No complimentary snacks in the bedroom
Pretty much everything!
Stayed in February 2024
Reviewed: 2 November 2023
Ernst
Dominican RepublicGreat design of hotel rooms, lobby and restaurants.
Stayed in October 2023
Reviewed: 5 October 2023
Jian
ChinaN/A
breakfast is awesome, staff is very welcoming
Stayed in October 2023
Reviewed: 29 September 2023
Abdel-rahman
United Arab EmiratesA bit far from the city center Breakfast is Asian more than international
Amazing staff Clean rooms Nice location
Stayed in September 2023
Reviewed: 10 September 2023
Gong
United Stateslocation and the cleanness.
Stayed in August 2023
Reviewed: 26 August 2023
Virginia
Hong KongI stayed two nights but the cleaning was not fully done. I saw the hairs were still on my bathroom floor, and it was at the “corner”.
It is new and nice deco. Services were good and staffs are friendly and proactive to offer assistance.
Stayed in August 2023
Reviewed: 28 June 2023
豪亮
ChinaDid't eat breakfast at hotel.. since the expense is a bit over price & i'd like to try classical Shanghai breakfast.
Stayed in June 2023
Reviewed: 29 May 2023
Zoran
North Macedoniano swimming pool
friendly atmosphere
Stayed in May 2023
Reviewed: 17 February 2023
Valeria
Chinavery beautifully designed.
Stayed in January 2023
Reviewed: 3 May 2024
Andre
GermanyI had 3 rooms during this stay, so I will give the same review for all of the rooms: Im a regular guest in this hotel, so it pains me to say, that it seems like the service staff is under cost-down pressure. I found myself confronted with the following situations: 1. Curtains were simply dirty with big residues of what looks like food smudges 2. Control panel beside bed for light etc. was broken and would not dim itself at night, which meant bright shining light from the panel illumination. When the technicians came, I got that answer that in every room one of the panels is like that (I had a two bed room, the other panel dimmed correctly), which is a blatant lie. I had other rooms and both panels would of course always dim. After not accepting this false statement, they sent new technicians who fixed it. 3. When I called to order food to my room at 16:10, I was told that the staff is eating now and that I should wait, in a very rude way. I was later told that the kitchen staff thought I was a front desk employee of the hotel itself, which sounds like yet another excuse. 4. The replacement toilet paper role in the bathroom looked completely filthy (see attached photo). Hotel used to be top-notch, but unfortunately the trend is downwards. For a perfect experience, I will have to find a different hotel in the future.
Extremely good located, beautiful facilities, big rooms, very competent front desk
Stayed in April 2024
Reviewed: 3 May 2024
Andre
GermanyI had 3 rooms during this stay, so I will give the same review for all of the rooms: Im a regular guest in this hotel, so it pains me to say, that it seems like the service staff is under cost-down pressure. I found myself confronted with the following situations: 1. Curtains were simply dirty with big residues of what looks like food smudges 2. Control panel beside bed for light etc. was broken and would not dim itself at night, which meant bright shining light from the panel illumination. When the technicians came, I got that answer that in every room one of the panels is like that (I had a two bed room, the other panel dimmed correctly), which is a blatant lie. I had other rooms and both panels would of course always dim. After not accepting this false statement, they sent new technicians who fixed it. 3. When I called to order food to my room at 16:10, I was told that the staff is eating now and that I should wait, in a very rude way. I was later told that the kitchen staff thought I was a front desk employee of the hotel itself, which sounds like yet another excuse. 4. The replacement toilet paper role in the bathroom looked completely filthy (see attached photo). Hotel used to be top-notch, but unfortunately the trend is downwards. I want problems solved, not hear excuses. For a perfect experience, I will have to find a different hotel in the future.
Extremely good location, beautiful facilities inside, spaceous rooms, very good front desk staff
Stayed in April 2024
Reviewed: 27 April 2024
Malsenan
OmanThere are no comments available for this review
Stayed in April 2024
Reviewed: 12 April 2024
Mounir
KuwaitThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 March 2024
Yeow
SingaporeThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 March 2024
Niraj
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 February 2024
Abdulla
QatarThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 December 2023
Yuenni
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 15 November 2023
Lucas
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 25 October 2023
Damien
PhilippinesThere are no comments available for this review
Stayed in October 2023
Reviewed: 17 September 2023
Jenny
SingaporeThere are no comments available for this review
Stayed in June 2023
Reviewed: 3 August 2023
Sherif
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 27 July 2023
Marcus
FranceThere are no comments available for this review
Stayed in July 2023
Reviewed: 17 July 2023
Mikhail
RussiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 5 March 2023
Dominique
United StatesThere are no comments available for this review
Stayed in February 2023
Showing 1 – 25
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