No.17 Guilin Road Xuhui District, Xuhui, 200081 Shanghai, China
#190 of 314 hotels in Shanghai
Guests' ChoiceBased on 20 hotel reviews
8.2Cleanliness
9.0
Comfort
8.6
Location
7.8
Facilities
8.5
Staff
8.7
Value for money
8.8
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 6 May 2024
Jürgen
PolandStaff did not speak English well but was helpful
Nice little hotel with comfortable and clean rooms. Staff was friendly and helpful, breakfast was great!
Stayed in May 2024
Reviewed: 29 March 2024
Liyan
SingaporeThe decor, responsiveness of staff, bathroom
Stayed in March 2024
Reviewed: 19 March 2024
Brucemilk
RussiaA broken curtain in the bathroom. It doesn't open. The staff speaks very little English, although there are enough English-speaking tourists in the hotel. At least the basic phrases can be learned. Otherwise, everyone is very friendly and pleasant.
Nice, bright room. A soft bed. I liked the balcony, it's a pity that the weather was gray.A varied and delicious breakfast. Excellent value for money.
Stayed in March 2024
Reviewed: 28 February 2024
Jason
BelgiumGood staff especially Justin as he helped me carry my luggage. Comfortable bed. A bit far from the metro station but good location nonetheless
Stayed in February 2024
Reviewed: 5 April 2024
Stella
CanadaThe service was excellent. Room is cozy and clean. Will definitely come back again.
Stayed in March 2024
Reviewed: 30 March 2024
Stella
CanadaExcellent service.
Stayed in March 2024
Reviewed: 25 March 2024
Anggraeni
Indonesiamany do not yet speak English
clean and all the staff are friendly, especially Wang Zhendong, he is very helpful with what I need
Stayed in March 2024
Reviewed: 29 September 2023
Yan
JapanNothing to be dissatisfied with
I am very satisfied with the equipment in the room, the fullness of breakfast, and the service of staff.
Stayed in September 2023
Reviewed: 5 May 2024
Ping
SwedenThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Masayuki
JapanThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Tobias
BelgiumThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 April 2024
Ping
SwedenThere are no comments available for this review
Stayed in April 2024
Reviewed: 13 March 2024
Wei-hua
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 September 2023
Ping
SwedenThere are no comments available for this review
Stayed in September 2023
Reviewed: 19 September 2023
Albert
IndonesiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 7 June 2023
Naresh
IndiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 11 October 2023
Dmitry
RussiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 13 September 2023
Wei
SingaporeThere are no comments available for this review
Stayed in September 2023
Reviewed: 9 July 2023
Janet
SingaporeThere are no comments available for this review
Stayed in July 2023
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content