Breakfast is good but served after 7am, which might be a bit late for people working that need to leave earlier to go take train or plane. It would be nice to be able to get even a quick breakfast from 6am

The room had a lot of space, a nice modern furniture, was clean. People were really nice and willing to help. Breakfast was good.

Stayed in May 2024

Getting a Taxi if you are not having the Chinese Taxi app could be a cumbersome job, although the security personnel helped me everyday to catch one.

This is a heritage property and restored with modern facility. Check-in and check-out was quick and easy. You need to use your access card to use the lift while going up....but can use without if going down. The rooms are large, spacious and well stocked. The layout of the room itself was interesting. Bathroom/washroom was cleaned everyday. Linen was clean and changed everyday. Complementary water bottles (2x 1/2 liter) was replenished everyday. Coffee and tea sachet was replenished everyday. The buffet breakfast (included both western and chinese) was great and had a wide variety in terms of non-veg, veg, fresh fruit cuts, juices, coffee, milk and bakery items. You could also ask the chef to make a custom breakfast if you can speak Chinese. The staff were all very polite and helpful. The location was in midst of residential apartments and restaurants, so it was always easy to just walk and explore them.

Stayed in May 2024

Hotel was great, suites were superb and the reception staff were helpful, although the language was a bit challenging. - Breakfast was excellent too

Stayed in May 2024

It's not a criticism, but the front desk staff don't really speak much English, so you really need to check Google Translate with them. They couldn't have been more helpful, but the language was a challenge - be prepared but don't be put off - the Ultra Sassy Suites were excellent.

Rooms very superb and very comfortable and quiet, considering its location. Breakfast was very good with a great choice. A very well priced and acceptable hotel

Stayed in May 2024

nothing. maybe the gym could be improved a bit.

cleanliness, location, friendly staff, very good price quality ratio. Large and comfy rooms. close to subway, bus and restaurants.

Stayed in January 2024

The facilities are bit old, but clean.

We like the rich types of the breakfast

Stayed in December 2023

The room was very spacious and clean. Bedding was comfortable. It is near to the high speed rail station.

Stayed in October 2023

Bed too soft

Good location, excellent guest service, value for money

Stayed in December 2023

Hotel phone does not work well

Very friendly front desk staff

Stayed in November 2023

The staff were kind and so friendly The breakfast was good and location was almost good.

Stayed in November 2023

Quite far from subway... around 1.5 KM

Located on the main road Friendly staff Nice seating area in the lobby Historical building Nice simple breakfast Value for money Room, toilet, toiletries, water, amenities are all OK Renting a bike in front of hotel is really really helpful to explore charming Xinhua Rd, Hua Shan Rd

Stayed in August 2023

The location , staff and breakfast were amazing 😀

Stayed in August 2023

The metro station is about 15 to 20 mins walk distance and a little far away

Room is big and well designed , large bathroom and sleek look , like the design , staffs are friendly. Internet is fast. Restaurant is nearby

Stayed in July 2023

to be honest it is hard to find any flaws. Air conditioning needs to be adjusted but that's not a major issue, overall it was working fine.

This has been a favourite of mine ever since I discovered this gem. I love the modern decor, room comfort, facilities and not to mention the very convenient Japanese washing toilet seat. I returned to Shanghai after 3.5 years(thanks for Covid19) and I was so pleased to find that Metropolo only got better, thankfully. I would like to mention how courteous and generous the staff were this time. Esp this lady and this gentlemen(unfortunately I can't remember the names) who were on duty on 24-25 of June. It is a perfect location, close to everything yet have this calmness and charm. Definitely i will be coming to back to my favourite place to relax in Shanghai.

Stayed in June 2023

if sofa bed provided with a free soft mattress for the real 3 people room, otherwise, is still a 2 people family room.

room size is great for a 3 people family room, but the pullout sofa bed could be better with a soft move-in mattress on top of a sofa bed for free. location is good not far away from jin an temple.

Stayed in June 2023

Far away from the train station The bedroom was a little outdated and some areas FX the walls were a little dirty

The breakfast was really good and the staff was friendly and accomodating

Stayed in June 2023

restaurant closed in evening

clean, spacious rooms. interesting design

Stayed in May 2023

The fact that they advertise balcony so i booked a balcony room which was more expensive and then they say you can't open the doors to it....

Nice clean hotel

Stayed in February 2023

- no daily cleaning service - no towel change - main tourist destinations quite far

- comfy

Stayed in January 2024

Breakfast was terrible. Overpriced for what was on offer

Comfortable rooms

Stayed in December 2023

Nothing

Friendly and very helpful staff, rooms are clean and comfortable

Stayed in October 2023

internet did not work the first night but later it was ok. I did not complain or report it.

The staff is professional and very friendly. I asked many questions and they were very supportive.

Stayed in September 2023

The star rating and Booking.com ratings for this place are too generous. The location is central but the hotel is a 10-15 minute walk from the subway. The facilities must have been great but they are in need of repair: lift card access to the gym on the 7th floor didn't work, for instance. The staff is there but only provides basic service, and the breakfast was modest as well.

The placew is in a central location and in an iconic building. For the price, the rooms are also comfortable, and there is a small gym to use.

Stayed in August 2023

The room was very dark, the lighting was extremely poor in the room i stayed.

Nice Location

Stayed in June 2023