118 Ruijin 2nd Road, Huangpu, 200020 Shanghai, China
#56 of 318 hotels in Shanghai
Guests' ChoiceBased on 41 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.7
Free WiFi
6.9
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Showing 1 – 25
Reviewed: 25 April 2024
Fadi
United Arab EmiratesSpa and gym facility old
Location and atmosphere
Stayed in April 2024
Reviewed: 4 April 2024
Maria
SwedenBeautiful oasis in Shanghai. Staff and facilities were excellent!
Stayed in March 2024
Reviewed: 1 April 2024
Frederik
BelgiumBar tender needs to learn a bit more about making cocktails
Beautiful building , classic French concession style , great staff , good breakfast and comfortable rooms
Stayed in April 2024
Reviewed: 21 November 2023
Tsun
Hong KongThe quality of food at the Cafe needs improvement, especially the asian dishes.
The breakfast was good. My wife and I particularly enjoyed walking around the garden after dinner
Stayed in November 2023
Reviewed: 13 November 2023
Professor
United KingdomComfortable large suite well equipped and great facilities including executive lounge beautiful hotel gardens , great location and superb helpful and friendly staff
Stayed in October 2023
Reviewed: 12 October 2023
David
United StatesGreat buffet, location is terrific, hotel staff is very friendly and accomadating
Stayed in October 2023
Reviewed: 4 July 2023
Lynnqt21
SingaporeSome staff seem young and inexperienced. Not a big problem, just hope the hotel provides enough training so they can get better.
Location is fantastic, really nice environment super relaxing.
Stayed in June 2023
Reviewed: 29 June 2023
Alyse
Macaonothing.
Staffs were super friendly, thoughtful, and helpful! Our room had a balcony with a gorgeous garden view. Super elegant and classy hotel, definitely will book again next time when I visit shanghai.
Stayed in June 2023
Reviewed: 18 March 2023
Yimei
Chinaroom little bit of dry
Stayed in March 2023
Reviewed: 2 January 2022
Jun
Solomon Islandsthe bed is too soft I had a back pain in the morning
very relaxing atmosphere. A seluded garden with historical architecture. professional and friendly staff.
Stayed in January 2022
Reviewed: 28 December 2021
Axel
Francebreakfast not as good as we could have expected.
the location is great.
Stayed in December 2021
Reviewed: 13 August 2021
M
TurkeyNothing.
Missed the breakfast.
Stayed in August 2021
Reviewed: 3 May 2024
Lia
United KingdomThe service overall was not good. I was upgraded to a different building, but then I was unable to use any of the facilities in the building. I needed to go to another building just to have a coffee, even though they had no one in their club. It was impossible to order room service because you needed a Chinese app. The internet was mostly not working. I could not do my check-out because the gent at the reception didn't speak English. I stayed at the Intercontinental as I thought it was geared up for international guests... but it was not! I was there to work, and the very least would be that the facilities work
The building and garden are nice, and some of the staff were trying to be helpful. The lady that cleaned my room had a great eye for detail; she was great.
Stayed in April 2024
Reviewed: 21 August 2023
Willy
GermanyReception personal and concierge need to learn to be more friendly and helpful towards customers. Their indifferent behavior was real crap
Stayed in August 2023
Reviewed: 10 July 2023
Robert
Belgiumthe service were a bit cold and nothing is free even mini bar, the equiment have some problems not really five star hotel standard
amazing surroundings , big space, old shanghai style
Stayed in July 2023
Reviewed: 4 January 2022
Chris
United KingdomBuildings require walks for meals. Hotel staff not attentive to this even though there is a buggy service.
Gardens
Stayed in January 2022
Reviewed: 24 August 2021
Bonnie
ChinaNot very friendly to the disable guest from the hotel stairs to room, restaurants and pub. I had to jump the steps instead to sit on my disable chair. As well as bathroom was no holder or chair to sit at shower room for disable people like me. But the Chinese restaurant waiter was very helpful to lift my chair with my husband off few steps.
Very good location and convenient connect to pop spots. Gorgeous garden. Receptionist Rita was very helpful.
Stayed in August 2021
Reviewed: 6 December 2023
Anonymous
AustraliaA little tired.
Beautiful grounds and a gym (but in another area) breakfast is huge!
Stayed in November 2023
Reviewed: 2 June 2024
Theodore
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 March 2024
Peter
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 January 2024
Cao
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 January 2024
Cao
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 January 2024
Cao
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 December 2023
Joyce
United StatesThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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