No.389, Tianhe Road, Tian He, 510620 Guangzhou, China
#33 of 349 hotels in Guangzhou
Guests' ChoiceBased on 47 hotel reviews
8.8Cleanliness
9.1
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.4
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 24 April 2024
Ahmad
QatarChase & Simon ! They make a difference! They are blessed to be a part of this team!
Stayed in April 2024
Reviewed: 20 April 2024
Klangjai
Thailandthe meeting room is limited
Attentive Staffs, super convenient location, 5 star facilities
Stayed in April 2024
Reviewed: 21 March 2024
Assaf
IsraelEverything was just perfect
Stayed in March 2024
Reviewed: 23 November 2023
Jerry
United StatesWish we could have stayed another week!!
We loved the club - made everything better
Stayed in October 2023
Reviewed: 6 November 2023
Sokim
AustraliaI didn't like the location of the shuttle bus for the trade fair. But i hear this has changed from previous years so hopefully it will change back.
Customer service was amazing. They went above and beyond to help out when I wasn't feeling well.
Stayed in November 2023
Reviewed: 5 November 2023
Xu
AustraliaNothing really. However will prefer bigger sitting area in the lobby.
Perfect location. Very spacey room with quality facilities. Bed is super comfy. Excellent service especially the concierge.
Stayed in November 2023
Reviewed: 31 October 2023
Raisachowdhury
BangladeshPool area could’ve been better.
Loved the whiskey bar. Excellent service.
Stayed in October 2023
Reviewed: 19 June 2023
Kiki
Hong Kongthr service
Stayed in May 2023
Reviewed: 19 May 2023
Shidan
Finlandnothing
location, facilities and the people
Stayed in May 2023
Reviewed: 9 May 2023
Iuliia
Russiasmall lobby
room facilities, service , food
Stayed in May 2023
Reviewed: 23 April 2023
Daryl
United Kingdomnothing
lush rooms
Stayed in April 2023
Reviewed: 22 April 2023
Zyomaz
ChinaN/A
Always the fan of Mandarin Oriental! Elegant, classical, never out-of-date taste,
Stayed in February 2023
Reviewed: 16 April 2023
Od-erdene
Mongoliabreakfast was not included in room rate
i loved the location, environemtn, confortness
Stayed in April 2023
Reviewed: 22 March 2023
Xingyuan
Chinatrafic jam
very satisfied
Stayed in March 2023
Reviewed: 19 February 2023
Hiu
Hong KongNothing special on the view, which is known before making reservation.
Good location, theres swimming hat for lending, sweet polite frontdesk and housekeeping. There was an incident during my stay, all their staff reacted swiftly and proposed a compensation plan. Definitely will revisit, exceptional hospitality.
Stayed in February 2023
Reviewed: 6 October 2022
Simon
United KingdomThe view isn't the best in Guangzhou.
Top class and quality for the whole stay. We've stayed in top hotels around the world and this stay was right up there. Top quality facilities and faultless service.
Stayed in October 2022
Reviewed: 2 October 2022
Barry
ChinaPerhaps hot water does not come immediately . And there’s no ac control in the room?
staff always proud of their hotel culture And keeping high quality of services
Stayed in October 2022
Reviewed: 2 December 2021
Susan
ChinaBeautiful facilities, excellent food. and excellent service. If I come back to GuangZhou, I’ll definitely stay here again.
Stayed in December 2021
Reviewed: 23 April 2024
Amir
United Arab EmiratesThe service to the exhibition is very, very bad
Stayed in April 2024
Reviewed: 14 December 2023
Nancy
AustraliaOverly decorated ,Very small lobby, Not very comfortable as other luxury hotel brand,
Location
Stayed in December 2023
Reviewed: 12 June 2023
Ori
IsraelStaff & Food
The staff does not know English, at all. Most calls to the reception or to room service ended up "calling the manager because the employees simply do not speak English. Room service food is not good, neither is the breakfast. Coffee arrives in about 20 minutes from when you ask. The gym is ok but not equipped enough. The pool outside is nice. The room however was amazing. I would come back for the good price and great infrastructure but staffing is really horrible and it leaves a bad impression.
Stayed in June 2023
Reviewed: 23 May 2021
Anonymous
BrazilNothing! Everything was delightful
The gym, the staff service, the room, the restaurants, the location
Stayed in May 2021
Reviewed: 14 May 2024
Todor
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 30 April 2024
Ratik
IndiaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
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