Reviews of The Sukhothai Shanghai
No. 380, Weihai Rd, Jing'an, 200041 Shanghai, China
#11 of 308 hotels in Shanghai
Guests' ChoiceReview score
Based on 104 hotel reviews
8.9Score breakdown
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Cleanliness
9.5
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Comfort
9.4
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Location
9.5
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Facilities
9.3
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Staff
9.1
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Value for money
8.5
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Free WiFi
8.8
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Reviewed: 30 April 2024
Charlotte
New Zealand8 reviews10“Thank you for allowing us to have an early check in! We really appreciate it!”- • Leisure trip
- • Family with young children
- • Executive Suite
- • Stayed 4 nights
We had an impeccable experience at Sukhothai Hotel. Without a doubt, it will be our top choice for accommodation on our next trip to Shanghai! While a few guests voiced concerns about the breakfast buffet in their reviews, I found the array of choices to be delightful. Although it may not boast the extensive variety like some other hotels, the selection was more than sufficient for our family. Each dish was delicious and made with fresh ingredients.
Stayed in April 2024
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Reviewed: 29 April 2024
Cepuk
Russia25 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
- • Submitted via mobile
I expected a more sophisticated TV system: room service orders or room control.
Fantastic property. Well managed. The team is great. Would recommend to my friends.
Stayed in April 2024
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Reviewed: 19 April 2024
Henk
Netherlands57 reviews5 helpful votes9.0“Attention for details”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 6 nights
Nice hotel in a pleasant part of Shanghai. The styling of the lobby, pool and rooms is well done. The spacious shower is very comfortable. Attention has also been paid to details such as soap, hand lotion and shampoo (Grown Alchemist). And in the evening tea was brought to the room. There is a nice mix of visitors, both families, couples, and business travelers. The desk staff helped us a lot when we wanted to know where we could buy a Chinese SIM card upon arrival.
Stayed in April 2024
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Reviewed: 15 April 2024
Mohd
United Arab Emirates185 reviews34 helpful votes9.0“Great place to stay in Shanghai, would definitely come back to it”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 4 nights
- • Submitted via mobile
Wifi was so slow
The Bathroom is well designed and shower had good pressure The toilet is equipped with japanese technology Spacious room & modern sleek design Room facilities
Stayed in April 2024
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Reviewed: 12 April 2024
Helen
Australia4 reviews10“Highly recommend!”- • Leisure trip
- • People with friends
- • Executive Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Friendly and helpful staff, generous room sizes, and very good amenities (gym is very well equipped). Overall a very relaxing atmosphere to start and end your day. While metro is walking distance for day to day sightseeing, not recommended if you have luggage.
Stayed in March 2024
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Reviewed: 10 April 2024
Sanjeev
India25 reviews4 helpful votes8.0“Very good hotel. Ask for Angela!”- • Leisure trip
- • People with friends
- • Executive King Room
- • Stayed 3 nights
- • Submitted via mobile
Most of the staff were borderline rude except for Angela who stood out and was very helpful
The room, the location, the pool.
Stayed in April 2024
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Reviewed: 7 April 2024
Katie
United Kingdom1 review9.0“Excellent”- • Business trip
- • Solo traveller
- • Premier King Room
- • Stayed 1 night
- • Submitted via mobile
Very well decorated rooms. Spotlessly clean.
Stayed in March 2024
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Reviewed: 2 April 2024
In
Hong Kong19 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Executive Hollywood King Suite
- • Stayed 3 nights
- • Submitted via mobile
Staff at the restaurant for breakfast was attentive. They recognised the guests and remembered where they sat, their preferences etc. impressive.
Stayed in April 2024
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Reviewed: 28 March 2024
Emanuele_mi
Italy31 reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveller
- • Executive Twin Room
- • Stayed 6 nights
- • Submitted via mobile
I like everything
Amazing concept, clearness, kindness of staff
Stayed in March 2024
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Reviewed: 17 March 2024
Ludvina
Spain18 reviews4 helpful votes9.0Superb- • Business trip
- • Couple
- • Executive Suite
- • Stayed 4 nights
- • Submitted via mobile
Many staff members lack basic English
Good location, nice design, great restaurant and cocktail bar.
Stayed in March 2024
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Reviewed: 28 February 2024
Jia
Singapore1 review10“A must-stay hotel in Shanghai”- • Leisure trip
- • Solo traveller
- • Premier King Room
- • Stayed 4 nights
- • Submitted via mobile
So modern and beautiful. Everything was wonderful from the basement to the room. Convenient location, great amenities and excellent service.
Stayed in February 2024
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Reviewed: 28 February 2024
Yang
China1 review9.0“It was a nice and comfy stay”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
Wifi in the room won't always work. It randomly reconnects sometime; Getting hot water in the shower takes some time.
It was an overall great experience, the staff member and house cleaning crew was exceptional! We loved the facilities too, the tea set and bathrobe was great touch
Stayed in February 2024
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Reviewed: 5 February 2024
Sunny
Hong Kong33 reviews10 helpful votes8.0“Nice”- • Business trip
- • Solo traveller
- • Executive Suite
- • Stayed 3 nights
Breakfast
The room is spacious The location is convenient
Stayed in January 2024
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Reviewed: 22 December 2023
David
New Zealand111 reviews17 helpful votes10“Excellent - highly recommend”- • Leisure trip
- • Family with young children
- • Executive Hollywood King Suite
- • Stayed 5 nights
- • Submitted via mobile
Excellent on all points. Room to restaurants to staff and facilities is outstanding
Stayed in December 2023
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Reviewed: 1 November 2023
Jinsun
South Korea3 reviews1 helpful vote10Exceptional- • Leisure trip
- • People with friends
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
everything was so perfect!!!!
Stayed in October 2023
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Reviewed: 17 October 2023
Steven
Hong Kong50 reviews8 helpful votes10“Has to be one of the best hotels in Shanghai”- • Business trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Everything was great
Stunning design, amazing staff
Stayed in September 2023
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Reviewed: 3 October 2023
Anna
United States10 reviews1 helpful vote10“A must stay when in Shanghai.”- • Business trip
- • Solo traveller
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Amazing property! Loved it so much
Stayed in September 2023
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Reviewed: 2 October 2023
Michele
United Kingdom10 reviews2 helpful votes10“Beautiful Hotel, Would Stay Again”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 5 nights
- • Submitted via mobile
Valet staff were not very helpful as we wanted to call a taxi but they either turned taxis away or deliberately avoided speaking to us. Otherwise, no complaints and would not hesitate to come back.
The room was beautiful and spacious, the lobby was lovely as well. All staff were very friendly and helpful. Hotel is close to a nice shopping centre as well as the metro station so easy and convenient to travel around the city
Stayed in August 2023
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Reviewed: 26 September 2023
Michelle
United States4 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
room service took a loooong time
the rooms, spa, and the gin bar
Stayed in September 2023
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Reviewed: 24 September 2023
Dimitar
Bulgaria54 reviews9 helpful votes10Exceptional- • Business trip
- • Group
- • Executive Hollywood Room
- • Stayed 2 nights
- • Submitted via mobile
Great service, design and value
Stayed in September 2023
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Reviewed: 23 September 2023
Lee
Hong Kong4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 4 nights
- • Submitted via mobile
Excellent location. Friendly staff members. The room was spacious and comfortable.
Stayed in September 2023
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Reviewed: 23 September 2023
Jack
Poland26 reviews9 helpful votes10“an atmosphere of genuine care”- • Leisure trip
- • Solo traveller
- • Executive King Room
- • Stayed 12 nights
A place a part, I would review the use of bouncy music at breakfast. I loathe background sound at the best of times, the choice here and the sound level definitely needs adjusting. One doesn't want a headache at breakfast. Luckily the warm smiles of Sarah and Jake always put me in a good mood.
This hotel has excellent service - consistent and genuine dedication to their guests. Congratulations. You leave this place with new friends. Joy an awesome manager, Warren, Leo at reception, my favourites Sarah and Jake, and Lily and Mark the room concierges. Truly amazing people. I felt good here. The location is brilliant, one street from everywhere. Good to see Thomas the General Manager walking the floor. All so impressive. Other hotels should come here to learn.
Stayed in September 2023
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Reviewed: 6 August 2023
Tobias
Switzerland37 reviews3 helpful votes8.0“Nice hotel in a nice Shanghai neighborhood”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 4 nights
- • Submitted via mobile
Some of the staff, especially in the restaurants, are obviously not fully trained yet. Still a lot of room for improvement.
Outstanding state of the art facilities, friendly staff
Stayed in August 2023
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Reviewed: 4 August 2023
Tejani
United Kingdom7 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 4 nights
- • Submitted via mobile
Incredible interior designed rooms. Great location. Very friendly and helpful staff. Food at the thai restaurant is also top notch
Stayed in July 2023
