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Reviews of Thirty One

湖南省张家界市永定区机场路楚家台小区1巷31号, Yong Ding, 427000 Zhangjiajie, China

#27 of 66 hotels in Zhangjiajie

Guests' Choice

Review score

Based on 34 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.8

  • Value for money

    9.5

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Showing 1 – 25

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The hot-water pressure of the shower was very low.

    The hotel is closely located to the Tianmen mountain cable car station. You can go there by foot within 10 minutes. The owner was very friendly and did his best to make our stay as pleasant as possible. He also gave us thorough advis on our planned daytrips.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    THE PERFECT PLACE TO STAY IN ZHANGJIAJIE
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The place is clean , comfortable and central from everything. 7 mins walk from cable car to Tiamman mountain. 5 mins taxi to airport .Steven the receptionist its just amazing, very kind and helpful!! He will book u trip or tour and advice you about things to do. He goes the extra mile to make u stay special and always willing to help

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    A two-day trip, helpful quick response
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    RE mountain view: Mountains are far and partially hidden

    Steven was super helpful, I wechat him about everything: Where to eat, Chinese names of places for ordering Didi, booking tickets for forest park, how to plan my tour etc. The room was clean, large and warm. Heater + electric bed sheets.

    Stayed in March 2024

  • Reviewed: 15 January 2024

    8.0
    Conveniently located close to airport
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Conveniently located close to the airport. Bus stop is literally outside property. Reception speaks English and is super friendly.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    10
    A+
    • Leisure trip
    • Group
    • Twin Room with Mountain View
    • Stayed 2 nights

    None

    Staff was top class, super helpful & friendly. Beds & showers were comfortable

    Stayed in November 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Steven and Terry were very friendly and extremely helpful in helping us move around and see the attractions. They welcomed and even cooked for us one evening, had a really great time. Would recommend!

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Steven was very friendly and helpful, we have a good stay
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    -

    Interior design was nice, and the staff were very helpful. They fixed the heater and it was working very well

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Really pleasant stay and 10/10 for the hospitality and helpfulness of staff Terry
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The heater (aircon) could be a bit stronger as it was cold

    The staff Terry was really very nice and friendly and extremely helpful. He basically helped to brief us of how to go and what he feels is the best method to travel/way to go to and fro the attractions, and how to navigate the attractions. His briefing was extremely helpful and could tell that he was very sincere in helping us and was willing to answer all our questions. Will definitely go back in the future.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Easy stay!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to Tianshanmen and airport. Includes washing machine which is a scarcity. Knowledgeable host, super helpful in getting around. Recommended!

    Stayed in October 2023

  • Reviewed: 8 November 2023

    8.0
    A Decent Stay Near the Airport
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The bathroom in the room was quite pungent.

    The bed was soft and comfortable. The staff were very kind and helpful, willing to help us plan our itinerary and make the most of our stay! A comfy chill out area downstairs with a rooftop hangout area on top of the bar.

    Stayed in October 2023

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The host, Steven, was very friendly and service-minded. He helped me in an excellent way to plan my visit to Zhangjiajie National Forest Park, recommending restaurants and booking taxis. Great value for the money!

    Stayed in November 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not soundproof ans very hard beds

    Close to airport

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Steaven and terry were tremendous hosts. Their help and hospitality made our stay wonderful.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It wasn't long enough

    The rooms were large, modern and very very comfortable. What made our stay more amazing was the staff who picked us up from the street when we got lost trying to find the hotel. Super amazing hospitality and helped us purchase tickets to Tianmen mountain. He was so helpful, welcoming, friendly, informative and cute. Thank you so much for a wonderful stay. I would definitely come back to this hotel

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Great
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, walking distance from cable car and centre. Great staff, Stephen was super helpful and answered all our questions. Top guy! I totally recommend it.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Great experience
    • Leisure trip
    • Couple
    • Twin Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The weather was so hot

    Excellent stuff: helped with each question. They speak english!

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The owner is very nice and kind. The hotel is nearly the tianmenshan mountain. He helped us to pick up us the airport to come to hotel

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The personal is awesome, washing machine costs 0 - one of the biggest advantages of this hotel. 2km away from cable road to the Tianmen mountain

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff were wonderful and could not do enough to ensure that my visit was well organised and suitably focused.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Highly Recommend to stay here
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 2 nights

    Staffs were nice and friendly. Room was clean. Valuable Price and Good Location.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Steve was a great host. Helped me book tickets to all the tourist attractions and gave me accurate and concise directions on how to get there and how to make the most of each venue. The location is away from the bustle and noise of the city but merely a 5 mins taxi ride that costs no more than 2 USD.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    9.0
    Great host
    • Leisure trip
    • Group
    • Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Due to the rooftop the room upstairs was a little more warmer than the room below

    Great host which helped us to organize our trips around Zhangjiajie

    Stayed in July 2023

  • Reviewed: 14 June 2023

    9.0
    Beautiful hotel with a perfect location and a nice host!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunatly there is no possibility to breakfast over here, but the host can help you with arranging breakfast by delivery.

    The hotel was really comfortable and clean. The host was very nice and helped us with everything. He even brought us to the airport! Also the location is perfect, because it is close to the Airport and the city centre.

    Stayed in June 2023

Showing 1 – 25

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