Staff very nice with customers talking. Staff will bring customer from tongli go in hotel. Future next time I go su Zhou I will stay same hotel 😊

Stayed in April 2024

Home stay kind of accommodation. Owner and staff very friendly and helpful. They will recommend where to have your meals and places to visit. For luggage can be arranged with front desk for trishaw to help with transportation to main entrance or parking.

Stayed in March 2024

Location, the house, the personal,

Stayed in January 2024

all good

breakfast was not available.

Stayed in December 2023

I do not dislike anything about the property. However, when I tried to locate the inn via a local Suzhou map app, it led me to the wrong place. We ended up dragging our luggage throughout Tongli for close to an hour. Thanks to the helpful locals, we managed to locate the inn eventually.

Location is excellent! It is central and located in the middle of Tongli. The furnishings are vintage. Although newly renovated, it preserves its traditional chinese design throughout the whole inn.

Stayed in December 2023

Nice, cosy atmosphere, very friendly and helpful staff. For everyone who enjoys peace and quietness, while still being close to all touristic sites.

Stayed in October 2023

Nil

It was close to many tourist spots in the town

Stayed in September 2023

I made the right decision to stay overnight and experience the romance of Tongli when most tourists have left. The hotel is right in the centre of the scenic area , next to the Three Bridges. The girl at the office was really great, friendly and very chatty. Gave us all needed information of both hotel, where to eat (I am vegan). The hotel is more like a home, lovely setting, nice small pond with fish. Bedroom had 2 very comfy double beds and big shower too.

Stayed in October 2023

It’s an old house so noise isolation is really not good.

Great location, the staff is helpful and the onset speaks English and has very good suggestions about Tongli.

Stayed in October 2023

Right in the heart of the ancient town!

Stayed in October 2023

As in many places in China no English-speaking staff, but still very welcoming and helpful

good location in ancient town, very quite rooms (you can sleep with open window)

Stayed in September 2023

The design of the building is beautiful! The staff are very friendly and helpful.

It is very nice!

Stayed in July 2023

Everything else is great, but the cleanness was not good when we visited. What a pity. Apparently the cleaning lady was in vacation and the front desk girl had to take care of room cleaning but she is not experienced. There were clear marks on the floor when we checked in. And we had to remind her to refill toilet paper and clean the trash. The hotel management should be better to find a replacement for the cleaning staff when the regular one is away.

The location is great. The hotel is at the most shady area along the river in TongLi, which makes it pleasant in hot summer. Directly outside the gate is the river with many trees. One can take a boat not far away. The garden is wonderful, small and elegant. There are many colourful fishes in the pond, and some beautiful tiny fishes in the water tank. The living room is big and nice: we often sit on the sofa while chatting with others, and we used the dinner table for one dinner with ordered delivery. Very very cozy living room. The password-locks at front gate and bedrooms are convenient to use. The front desk girl replied quickly to my questions, although she is not always familiar with the situation as she is new.

Stayed in July 2023

The owner spoke very good english and recommended some excellent places for dinner and for breakftast. The Room was very comfortable and the location of the hotel was ideal.

Stayed in October 2022

Everything was excellent.

The hotel has a "like home" atmosphere complete with both very friendly owners and friendly cats. Tongli is very small so the location doesn't matter so much, but being right in the middle of the water town is very nice. The owners went above and beyond making us feel welcome. The hotel building itself maintains a nice balance between the modern and the old and was even used for a popular Chinese series in the 1980s.

Stayed in November 2021

Room has no view and very basic. There is no TV but a projector of which hardly any free programs available online. Need to be a member to watch online programs.

Good location, just by the three bridges

Stayed in November 2023

We were the only guests there the first night. So I don’t think it would be a lot for the owner to at least come to the town entrance to guide us to her Airbnb. We got lost in the town with a heavy luggage and a toddler. The residents there were surprised that the owner didn’t come to guide us. The owner also gave us the wrong info that the town would charge us if we get in between 8-5. We told the security that we stayed there and got in before 5pm. The owner was unavailable at the site and late in responding to messages when we stayed there. We couldn’t find her every morning. There was a huge coffee machine just for decoration I guess. No coffee /tea provided any morning. We weren’t told how to check out or who to give the door keys to. We eventually gave to a cleaning lady. It’s a little far from the city center. It would be a better place for people who lives in Suzhou to get out of the city but not outside travelers.

It’s a cool building. Beautiful Suzhou style architecture with fish ponds. Rooms are big. The little town is very neat, people are friendly. You can take a rowing boat to get around the whole town in 20-30 minutes.

Stayed in November 2023

The whole water city is very moist, and unfortunately, the building was moist too (e.g. the bed even felt a bit moist). That´s probably not the owner´s fault, but made the stay a bit unpleasant. We expected the atmosphere to be very inviting and familiar because of the comments, but unfortunately that was not the case. The only staff was a girl that did not really know how to accomodate guests. For example, the text she sent us said that there is a free luggage transport to the hotel. We took that and she organized it, but when we arrived she said we should pay (the English text she sent said it was free, the Chinese version did not say it was free - but as a foreigner of course I did not translate the Chinese when there is an English version). It was only 30 RMB, but she refused to pay the driver and did not even excuse the mistake. Of course we paid it to him, but the overall impression we got upon arrival was not that great. Overall and compared to other places in the town, the inn is also a bit overpriced.

The inn in Tongli is located next to a canal in the center of the water town. We liked the old building and its architecture, especially the wooden carvings and the fish in the little stream in the courtyard. The owner was nice and understanding, so when we left two days earlier due to the weather and the hospitality issues (see the section what we did not like), she refunded us one night.

Stayed in September 2023

There are no comments available for this review

Stayed in April 2024

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Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023