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Reviews of Jinmao Hotel Xi'an Downtown ( Bell & Drum Tower)

No. 36, Zhuba City, Beilin District, Beilin, 710012 Xi'an, China

#17 of 74 hotels in Xi'an

Guests' Choice

Review score

Based on 47 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    9.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Would recommend this hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was great for the four days of our stay. Not a huge selection of food but adequate. I had chicken porridge and bacon and eggs for most days . Walking distance to the Drum Tower and metro station. Lots to eat around the hotel . Great location.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 6 nights

    Their wifi only surf apps that can be used in China such as Xiaohongshu, Baidu and Douyin. You have to buy your own data before going there or use VPN to use other applications.

    The location of this hotel is very convenient to the subway and there are a lot of eateries nearby. The Drum Tower, Bell Tower and Muslim Quarter are just 8-10mins walk away from the hotel. The breakfast included in the hotel was very nice too. The breakfast has a number of varieties of food from chinese cooked food to toast bread to salad. There are also a few drinks such as coffee, hot soya milk and cold milk. If there is any tourist attractions that are unsure how to go, there is a small travel agent office on the ground level where you can ask for travel advice or arrange day trip with them. Their services are quite good and the staff are very friendly.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Central location and easy assess to variety of food stalls
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Air condition is noisy and heavy footsteps heard from upstairs.

    Location is good and no carpet which I feel much clean.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Good stay and convenient
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The colour tone of hotel is too dark better to make it bright with brighter colour

    The breakfast was good Provision of washing machine is gpod

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Fab location, big rooms
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a dislike but just a heads up the bathroom is just separated by a curtain in the room. It provides full visual privacy but not noise privacy. In my case this was fine, but just a warning!

    Fabulous location, short walking distance to the ancient city wall and Muslim quarter. Lovely lively street market in the evenings. Spacious, modern rooms. The onsite laundry was so helpful!! They were combo washer / dryers and they worked perfectly. Multiple machines available as well. Breakfast was great, mainly Chinese but some western options, food was tasty.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Great location, Near major tourist attraction like old town, Bell Tower and City wall all within walking distance

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location. Every attraction is within walking distance.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit crowded place

    The location and clean environment of the hotel

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    air conditioning too warm
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    air cond

    good

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Good customer service experience. Every single staff is polite.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The roof top area, didn’t seem match to the picture.

    Spacious, clean room. Big and nice breakfast area

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are very nice. The location is great. Free water, free laundry.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Centrally located and helpful staff.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is near to attractions and metro. Tour office at ground floor who helps you. Breakfast also had vegetarian options. Staff is very helpful as well.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean hotel with a great room. Amazing location next to the night market. Free breakfast with many options.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    best hotel in Xi’an
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    nothing

    the prime location, close to everything. the staff and service provided was exceptional good, with free breakfast and afternoon tea , and free laundry make this hotel the perfect location to stay in Xi’An downtown.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Cool place in a great locale.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    Liked the hotel mostly, the English is a little difficult to understand at the lobby desk but they are trying to be very accommodating. Very good spot

    Location is terrific, heaps around on the street the hotel is on. Small food places. Breakfast is terrific and staff are nice. Room was really good and taken care of, like the interior very much.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bedsheet and blanket are very rough material made it very uncomfortable to the skin. The water closet area was only cover with a curtain which made it inconveniece even though for couple.

    The location with plenty of food surrounding the facility. This leads to some downside due to noise throughout the midnight. Good and reasonable spread of breakfast.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Wonderful stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Minor points but breakfast could have had more Western choices, I love Chinese food but not used to having it for breakfast. Also coffee machine had some issues.

    Xi’an was my stop over between Beijing and Shanghai. The hotel was everything I could ask for. Guests comfort is a priority, my room was spacious, had a bean bag, comfortable stool and bed was comfortable too. Bath robes were a great touch. Got laundry done ready for next part of trip. Only regret was not staying longer.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Good location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy street below with people talking till early hours of the morning. Didn't check that the room window was open which caused the noise from below and cold draught into the room.

    Good location with busy street food below. Staff were helpful. Good breakfast with lots of variety , Chinese and Western food. We were also surprised with tea served when we arrived in the afternoon. Room was spacious and bed was comfortable. Very near to Bell Tower. Drum tower visible.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    I never managed to make the wifi work.

    Spacious room, great staff, gym, and complimentary laundry room. Varied breakfast, and a very helpful travel agent on the groundfloor. The location couldn't be better!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    I would recommend this hotel for everyone I know.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Overall a really nice choice in the heart of Xi’an
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately they did not have body lotion in the hotel

    Bed was really comfy, room was nice and the staff was nice and friendly

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Great stay in a new and clean facility
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, it was a great stay.

    Great location which is very central and has food stalls right downstairs. New facility which was very clean. I loved the self service laundry room and the delivery robot. Breakfast had a good selection of local Xian food.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    10
    Bang for the buck
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    -

    Location was superb; near drum/bell tower but not on the noisy/touristy end. So many street food right outside the hotel! Within walking distance to Muslim Street and less than 100m from YiZhou (if you're into hanfus dressing up). Hotel breakfast spread was great. Would recommend.

    Stayed in January 2024

Showing 1 – 25

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