It is understandable that being an old XVII century refurbished building some infrastructure is challenged to be fully functional but there are some details that can be fixed such as; toilettes covers, there was no hot water in the shower at 4am … got an early pick up…

Location is just perfect if this is your first time in Cartagena.. Staff exceptional, very attentive and great to follow up any requirement. Jorge Luis was great to welcome us., so was the lady waitress on our daily tea time. Overall a great experience.. I would come back next time in town.

Stayed in May 2024

Everything was perfect

Staying in this gorgeous boutique hotel with only seven rooms absolutely made our five day visit to Cartagena. Perfect location for multiple quick forays daily on foot into the searing heat to visit all the important points of interest and fine restaurants. The calm and gracious interior space was always a welcome refuge from the chaotic and loud street scenes of the city. The wifi never skipped a beat; a/c in the room was excellent; hot water and pressure perfect; breakfast was made to order and delicious (7am-12pm) with French press coffee available at 6am. No lunch or dinner restaurant on site but not missed with all the great food and drinks just outside the door. Many thanks to Dorian and and all of the super attentive staff who helped make our stay perfect.

Stayed in April 2024

Can you say phenomenal interior design, luxury stay, and outstanding service!!!! This place is top notch from the moment you walk through the door. It is beautiful and the staff is awesome. The beds feel like you’re sleeping on clouds. The rooftop pool, lush. Also, the hotel only sleeps 8 so the service has a very personal touch. I will definitely stay here again the next time I’m in Cartagena!

Stayed in April 2024

N/a

The architecture, the staff♥️🙏, the care given to detail and the GM Maru all contributed to making time spent here special!!!

Stayed in February 2024

Beautiful boutique hotel in the middle of all the action. Breakfast was delicious. Rooftop pool was a little oasis to relax with a cool breeze blowing.

Stayed in February 2024

The Amarla is a beautiful boutique hotel in the heart of the walled city. It was so lovely and charming. We stayed in the suite with 2 rooms and a library which was fabulous with a balcony. The rooftop pool was small but perfect for cooling off in the hot afternoon. We had it to ourselves. The staff were amazing.

Stayed in January 2024

Loved my stay There is no lift so you have to be able to climb two flights of stairs A few quirks due to the fact that it’s such an old property, but nothing that would deter from staying there

This is a beautifully designed small boutique hotel with AMAZING staff and great location Breakfast on the rooftop next to small pool is fabulous 18th century colonial home right in center of walled city but a refuge once you enter I would definitely stay again

Stayed in January 2024

On the final night we switched rooms and it was on the street. It is very noisy and I struggled to sleep.

Wonderful staff, beautiful hotel, and the rooftop pool was the amazing. A very special place to stay.

Stayed in January 2024

Can't complain about anything.

Excellent service, amazing place...I felt like home and very confortable for the entire stay.

Stayed in December 2023

The place is located in the hearth of Cartagena. It is nicely designed with amazing interior features. Rooftop is lovely. Breakfast was great and the staff was absolutely amazing. :-) The were super friendly, super professional and super helpful. We'd definitely love to return.

Stayed in January 2024

Being a 5 stars hotel, I was surprised it didn’t have slippers, tissue paper, shower cap nor turn-down service.

Stayed in January 2024

The hot water in the shower was not always hot.

The rooftop is lovely, both for the view and the pool and the different spots to relax. Cartagena is very hot and lively, so we were grateful to have a few hours of downtime on the roof each day. The location was perfect for exploring the walled city (we felt safe at all times), with many of the top restaurants only minutes walk away. The staff were all very attentive and friendly. It felt like a proper boutique experience. The food we had was all excellent and the breakfast options were very generous. We chose a smaller room, which was well decorated and comfortable. We were especially grateful to have an iron and ironing board (the other hotels we have stayed in over a two week period have not had this). Overall, we would definitely recommend this hotel.

Stayed in January 2024

N/A

The service, the location (right in the heart of the old town), the most comfortable bed, lovely colonial feel and design, feel at times that you have the whole place to yourself, lovely pool for cooling down in the afternoon.

Stayed in January 2024

Amazing stay, beautiful design, lovely breakfast, nice pool and view

Stayed in December 2023

late check in

very classy

Stayed in December 2023

Everything was amazing, the hotel, the location, the staff!

Stayed in November 2023

Everything, well thought concept. Great staff, dedicated, polite and available. The house is beautiful and the location is great.

Stayed in November 2023

Very Clean, excellent breakfast and really amazing property, the location is excellent. Staff is really friendly Totally worth it

Stayed in October 2023

The rooms are fine and decorated nicely but probably cheaply. The curtains and rod fell off the wall when we tried to move them and there was a leak in the shower. The property is also located right in the busy part of town so especially during weekend nights it gets loud. We could hear car honking until 3 or 4 in the AM.

The staff was amazing - truly sweet, helpful, professional people. The property is amazing and there are only 6 rooms so you really feel catered to.

Stayed in October 2023

Great view from the rooftop pool. Thought the shower could have been a little hotter but all in all an amazing hotel

Stayed in September 2023

I loved the feeling of living in a colonial era house. The staff made it feel like a family experience

Stayed in September 2023

Needs a bar and to offer in house activities for guests that are not just posted on the website as some of those website activities are not even offered directly in the hotel but referrals or partnerships. Would help if more than one person on staff spoke English.

Great staff and service… great view heated pool and gorgeous place.

Stayed in September 2023

This property is very conviently located within walking distance of many of the points of interest in Cartagena. It is a quaint and cozy paoperty with just a few rooms, a pool and a very professional, helpful and courteous staff.

Stayed in September 2023

Amarla was absolutely amazing. From check-in to check-out our stay was perfect. Breakfast was wonderful every morning. The rooftop pool and view was perfection! The staff was so kind and helpful.

Stayed in September 2023