Calle 11A # 6-136, Cerró La Llorona, Rodadero, 470006 Santa Marta, Colombia
#28 of 215 hotels in Santa Marta
Guests' ChoiceBased on 52 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.9
Staff
9.4
Value for money
8.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 April 2024
Heiver
ColombiaThe service was really good. The people were really helpful at the hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Peñaranda
BoliviaBad WiFi signal, only on certain areas, had no wifi in my room
The hotel is very beautiful, the sights are amazing
Stayed in March 2024
Reviewed: 17 March 2024
Batog
Canadadifficult communicating with staff, only Spanish speaking , otherwise it was okay.
I was in the room with the panoramic view of the ocean. It was beautiful view and so cozy and dreamy at sunsets and sunrises. I felt really lucky to have stayed here.
Stayed in January 2024
Reviewed: 2 January 2024
Christian
United StatesThey didnt run the water fall for the pool
Secluded well priced and minimalist with great service
Stayed in January 2024
Reviewed: 19 December 2023
Joachim
GermanyInternet was really slow and sometimes instable or not available at all. slow, so nothing for people who are depending on fast fiber connection. Beware that the access to the hotel by foot is quite steep. But I guess that's the price for beeing close to the rodadero ground zero but in an very quiet surrounding where you can have a restful sleep.
The hotel staff was extremely helpful. Gave us tips for restaurants and beaches worth visiting. The room was bright, had a beautiful seaview, and the aircon worked perfectly.
Stayed in December 2023
Reviewed: 28 November 2023
Sergey
United StatesThe pool was a little small but still really nice.
The view was unbelievable. The mountains and the ocean. Close to the best restaurants.
Stayed in November 2023
Reviewed: 19 October 2023
Francisco
ChilePool, view, people. Access by car was ok, glad that we weren't on foot
Stayed in September 2023
Reviewed: 1 September 2023
Harry
Germanythe little pool is very nice to relax after long walk
Stayed in August 2023
Reviewed: 21 August 2023
Cruz
United StatesPool rooms view stuff service food personal so professional and helpful, if you love nature and adventure this place has all the whole experience was outstanding 🫠
Stayed in August 2023
Reviewed: 9 August 2023
Gisella
ColombiaTotal relaxing vibe. So chill, nice view and helpful staff.
Stayed in August 2023
Reviewed: 7 July 2023
Trina
MexicoThe beds need some updating. The size is good and the pillows are wonderful but our matress caused both of us pain and felt old.
The location, the staff and the pool were all excellent! Cristian even brought our bags to our room while we were out as we had dropped them off early. Also, I could have lived in that pool - devine.
Stayed in July 2023
Reviewed: 29 June 2023
Long
United StatesNot much.
The staff was very welcoming and patient with my lack of Spanish. The room was lovely and comfortable. The breakfast was delicious!
Stayed in June 2023
Reviewed: 20 June 2023
Celia
CanadaNo place to hang clothes in the room. No water provided for guests. The hike up the hill to get to the hotel (but worth it for the view!)
Beautiful view from the room. Well maintained. Clean. Nice pool.
Stayed in June 2023
Reviewed: 30 May 2023
Camilo
Colombiaarchitecture amenities customer service
Stayed in May 2023
Reviewed: 28 February 2023
Maaike
GermanyBeautiful view, comfortable bed, good breakfast, friendly staff
Stayed in February 2023
Reviewed: 22 February 2023
Jean
United Statesthey can improve a little bit the rooms
the location and the staff
Stayed in February 2023
Reviewed: 19 February 2023
Jakob
Germanythe road up to the hotel is too steep
the view, very aesthetically pleasing and a very rustic type of architecture, blends well with the surrounding area
Stayed in February 2023
Reviewed: 15 February 2023
Tanya
Canadapool and room
Stayed in February 2023
Reviewed: 1 February 2023
Anastasiya
United Kingdomthere were not hot water! the hotel should mention this in the description as this is the basics. the location was very uphill
the staff was amazing and very kind. the design of the hotel was very cool
Stayed in December 2022
Reviewed: 9 January 2023
Duván
Colombiathe service
Stayed in December 2022
Reviewed: 27 December 2022
Tania
ColombiaParking
The view and design of this place is fantastic. The breakfast was good too.
Stayed in October 2022
Reviewed: 5 December 2022
Jose
United StatesThere’s nothing that we didn’t like
My husband and I came to spend just 1day in the hotel and we loved it so much that we stayed another day. It was excellent and so was the service. We highly recommend it.
Stayed in December 2022
Reviewed: 12 November 2022
Camila
RussiaThe room did not have wifi and the bathroom was a bit dusty.
The breakfast was good and the view was excellent. The location was also very quiet.
Stayed in November 2022
Reviewed: 26 August 2022
Lauren
United KingdomCentipedes wonder in but it's okay, easily removed :)
We really enjoyed our stay here. The staff were very helpful and friendly. The room and bed was very comfortable, and a really fantastic view of the city, sea, and mountains from the balcony with hammock. Breakfast was also great, and with a nice area to sit and sea the sunset. It is only a short walk to the beach front and nearby shopping centre.
Stayed in August 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content