No hand towels

The services was really good.

Stayed in April 2024

The atmosphere was very calming. The natural garden in the dinning area was a highlight.

Stayed in March 2024

Although the pool looks lovely and inviting, it's right in the middle, between the bar & restaurant, so feels very much like a goldfish bowl, with no privacy.

We were blown away by the sheer size of our room and the views on to tropical trees and bushes outside. Sitting on the balcony, listening to the birdlife, was very peaceful. The area of San Antonio is excellent with good quality restaurants within walking distance - our favourite was the Meditterranean across the road which did fusion food exceptionally well in great outdoor surroundings. The breakfast here is buffet style with a huge selection of different food which we enjoyed. Most places are easy to walk to, so the hotel is a great base to explore Cali.

Stayed in March 2024

Very friendly and helpful staff. The hotel itself is gorgeous with a restaurant on site that also accommodates room service! The food is very delicious!. The rooms are beautiful, clean, and very comfortable. My room had a private balcony with a private pool! I highly recommend this hotel, and i have been to several in Cali. 10/10

Stayed in March 2024

This is just a nitpick, the only 'disappointment' was the breakfast, which had less options than previous times we stayed here.

The place is beautiful, the rooms are really nicely set up. The staff is very friendly and helpful.

Stayed in February 2024

No available water for guess, just for purchase.

beautiful hotel. The Staff is kind and courteous. Great ambiance. Awesome vibes. My room is spacious. With a peaceful private courtyard.

Stayed in March 2024

A bit loud

Nice boutique style. Fantastic location. Good breakfast. Helpful staff.

Stayed in February 2024

Everything The staff The rooms The area Just wonderful

Stayed in February 2024

Nothing springs to mind.

A well located, clean hotel with delicious food. The breakfast was varied, and the lunch options were great.

Stayed in December 2023

The reception girl was trying to charge us twice the country taxes and when she realised she was wrong she didn’t even give us a “sorry”.

Everything was good

Stayed in December 2023

The room I had was overlooking the pool but I think backed on to the kitchen as there was a lot of noise early in the morning and up to 10pm.

The hotel is in a lovely quiet neighbourhood. The room was lovely, big clean and comfortable with a huge spa bath. Food and service at breakfast was great as was the room service I ordered.

Stayed in January 2024

Food selection was a little limited but it still tasted good

Everything was excellent and the staff was extremely professional.

Stayed in December 2023

It is very difficult to make any remark to this hotel. It is close to what I would call perfection! Our minor remarks are related to external services of the hotel - gym is located at an external location and was not accessible on Sunday. Same about laundry service - we wanted to have some items washed on Saturday, but they said they won't be ready before Monday, which was when we did not need them anymore.

This hotel is amazing! Maybe the best one I have been in my life and I have written hundreds of these reviews already. It is a very interesting hotel made of many houses and courtyards that feel like a peaceful jungle inside an old and picturesque district of Cali. The hotel staff is amazing and the restaurant is of high class that can satisfy even the most exquisite tastes. The check-in process was extremely smooth and pleasant with welcome drink being delivered to us from the bar, while our data was being filled in. We got a free room upgrade from regular sweet to amazing sweet.

Stayed in December 2023

Needs much maintenance. Each room needs deep cleaning and maintenance

Ambiance

Stayed in November 2023

Was good. Omelletes have too much fat but service great.

Staff locality, area really enjoyable

Stayed in November 2023

The sound between rooms really travels. Unluckly had very loud and desconsiderate neighbors one floor underneath and our 2 nights were ruined by them.

Loved Edwin's attention. Its like he runs the whole hotel

Stayed in October 2023

A very cosy hotel with super great atmosphere, located in a nice part of the city. Friendly and helpful staff. Great brekfast and a very good restaurant. A new hotel experience.

Stayed in September 2023

There is no elevator in the hotel, so if you have physical limitations, getting around at the hotel may be challenging.

The location of the property and the friendliness of the entire staff were huge pluses.

Stayed in October 2023

My only issue is that the spa was closed.

The staff were incredible.

Stayed in July 2023

I have to say that the room is very small, without a closet, the bed is comfortable but the bathroom is a disaster, the carpet is dirty. The air conditioning with tremendous noise. I'm fair, that's why I say what I liked about the hotel, staff, resident, breakfast and location, the restaurant was very good, but I'm sorry about the room but it was not at the level of the hotel

the location of the hotel is very good. The hall, very nice, the breakfast very good, the staff very attentive.

Stayed in September 2023

It was very calm and adorable.

Stayed in August 2023

Being very picky here but the shower pressure was kind of weak and needs some hangers for the towels in the bathroom as well. Other than that everything was perfect.

Loved the style of the hotel with the beautiful dining area in the middle.

Stayed in August 2023

Small rooms - it's okay for 1-2 nights but it can be too small for more. The staff at the restaurant was slowly.

The design of the hotel, the rooms were beautiful. If only you were in the forest. Very clean. The staff is friendly and helpful.

Stayed in August 2023

Depending on the rooms, it can be a bit noisy

Amazing staff, always looking for the best possible experience for the guests. Thanks so much for your kindness. The hotel is beautiful and the location is safe and amazing

Stayed in August 2023