Avenida Costa Rica piso 2, diagonal bancolombia arriba de almacen JR, 880001 San Andrés, Colombia
#43 of 99 hotels in San Andrés
Guests' ChoiceBased on 49 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.9
Value for money
8.0
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 19 March 2024
Guille124
PanamaThe check in was not so smooth basically because they are owners of Three different hotels (near on of the other) and my reservation was not in the system of this hotel, then they moved us to another hotel call Bora Bora
I can't say what I like because they moved us to another hotel from the same owner called Bora Bora
Stayed in March 2024
Reviewed: 5 March 2024
Flavia
ColombiaDidn't like the huge stairs we have to climb with all luggages.
The lady that did our check-in is amazing! Best staff ever!
Stayed in March 2024
Reviewed: 29 February 2024
Krisztina
HungaryNon
Perfect location, very helpful and friendly staff. Free coffee and water. Clean room and comfortable bed.
Stayed in February 2024
Reviewed: 16 January 2024
Gabriele
ItalyTroppi gradini all ingresso
In pieno centro
Stayed in January 2024
Reviewed: 25 May 2023
Roger
BrazilThe water for bathing is very bad, something I've never seen before, it stinks of iron, some people told me that the hotels on the island use sea water with some "treatment" to be able to use it in the bathrooms
Hotel staff support is.very good, clean towels, good air conditioning, very close to everything.
Stayed in May 2023
Reviewed: 7 April 2023
Linda
AustraliaVery good location. Staff were very helpful. The room was on the small side but suited perfectly for a few days.
Stayed in April 2023
Reviewed: 14 March 2023
Goncalo
Germanyits really nice place to stay . close to best beach . close to restaurants and bars . staff its 5 stars
Stayed in March 2023
Reviewed: 8 January 2023
Alvaro
United StatesThe stairs
Everything was good. The bed, that a/c was great.
Stayed in January 2023
Reviewed: 24 June 2021
Ricardo
United StatesThe shower was licking, they didn’t change the towels everyday and they allowed people to stay and be loud at the reception till late.
The location, the workers .
Stayed in June 2021
Reviewed: 29 May 2024
Joseph
United StatesThere wasn’t any breakfast. No AC on lobby not hallways only in rooms. Couldn’t do any work in the lobby because it was too hot. Didn’t meet expectations and broke promised of serving breakfast
Location
Stayed in May 2024
Reviewed: 29 March 2024
Matthew
United StatesThe fact that they felt it was alright to send us to another hotel without anyone reaching out to us first
I can't really say anything about the hotel because they transferred us to another one around the corner.
Stayed in March 2024
Reviewed: 11 February 2024
Cristian
ColombiaVery clean, close to the main Beach, and comfy beds. The staff was pretty nice too
Stayed in February 2024
Reviewed: 19 December 2023
Pato
ColombiaThey changed me the hotel, because they had problems with the room I chose. So, I didn't stay at the hotel I booked.
Location, fair price
Stayed in December 2023
Reviewed: 15 August 2023
Maria
PortugalThe room had no windows and it was not that confortable.
The location and staff were really good.
Stayed in August 2023
Reviewed: 3 April 2023
Purvik
United StatesThe room was not clean and hard to communicate with staff who dont speak english.
The location was central and close to everything.
Stayed in April 2023
Reviewed: 28 February 2023
Sandra
BelgiumWhen we arrived the reception could not find our reservation, the guy seemed very uninterested to attend us. when we entered the room, we saw it had no windows although the pictures online do not state or show this. the beds looked unfinished, like they did not expect us. we found only 2 towels in the room had to ask a 3rd one. none of the beds had a sheet that you can use as cover.
location
Stayed in February 2023
Reviewed: 14 January 2023
Sorcha
United KingdomWe nearly got charged £5000 for our room instead if £50, the woman kept putting it in the machine wrong even though we kept telling her it was incorrect. Be sure to check the amount before paying. The room wasn't very clean. Mould on the wall by the bed. Shower smelt VERY bad and water was freezing (the water on the island tends to be luke warm at best but this was always cold).
The bed was comfy. Hotel generally was nice. Receptionist very helpful in getting us a taxi to the airport.
Stayed in January 2023
Reviewed: 13 January 2023
Rios
ColombiaThe accommodations were different than those described on the page, it said that the room had 2 beds and a sofa bed bud it only had 2 beds, so 2 of us had to share. Also, the water had a weird smell.
Good location, and attentive staff
Stayed in January 2023
Reviewed: 28 February 2022
Wendy
ColombiaThey charge me for a room for four people, and when I arrived they placed me in one bed room. When I ask them to reimburse me for the difference in price for getting a smaller room, they wouldn’t do it.
location
Stayed in February 2022
Reviewed: 11 August 2021
Gabriela
BrazilThey could not change towels even when we insist.. Water in the shower smelling pretty bad, gave us kind of allergy. They can't do anything extra you ask. There is not vending machines, no breakfast around hotel before 9 am. No flexibility around checkout hour. No English speakers. Rooms dont have any options to dry wet clothes.
Clearness and location
Stayed in August 2021
Reviewed: 6 August 2021
Tieto
United StatesNeed an elevator and fix the water system before it makes someone really 😷 sick shouldn't have eyes burning in the shower or throat itching 😠🤢
Location
Stayed in August 2021
Reviewed: 5 July 2021
Kevin
AustraliaLocation and cleanliness
Stayed in July 2021
Reviewed: 8 April 2024
Angel
EcuadorThere are no comments available for this review
Stayed in April 2024
Reviewed: 31 March 2024
Andrés
ColombiaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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