Calle 6 # 5 - 40, 631020 Salento, Colombia
#19 of 85 hotels in Salento
Guests' ChoiceBased on 143 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.7
Value for money
9.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2022
M
Switzerland-
Nice Hotel and well located just a few meters away of the main plaza. The room was nice and cosy. Nice view. Very clean. The staff was very friendly and was answering my questions. I liked the hotel very much.
Stayed in March 2022
Reviewed: 26 February 2022
Shailean
United StatesIt would be nice to have a table and chair in the room where one could work from a laptop.
The hotel is very close to the square where you can get jeeps to the Cocora Valley, Filandia, and coffee farms. The bed is comfortable and from the room you have a view of the town and the mountains. The room gets a lot of natural light. There is hot water in the shower (however the cold and hot water taps are switched with the hot water tap being on the right). The staff was very friendly. Breakfast is included and you have a choice of: fruits with toast, eggs with cheese and arepa, pancakes, or beef rib soup with cheese and arepa. All breakfast options come with fresh fruit juice and your choice of coffee, hot chocolate, or agua panela.
Stayed in February 2022
Reviewed: 14 February 2022
Alice
SwitzerlandEverything was perfect!
This was by far the best hotel we have stayed in Colombia! The location is great but still quiet, the room was very cozy, spacious and clean with a comfortable bed. Breakfast was amazing and Gloria was very helpful and a wonderful host! It felt like a home away from home.
Stayed in February 2022
Reviewed: 30 January 2022
Jiří
Czech RepublicJust a pity, cold drinks (like juice) are not included in the breakfast. Very slow and unpractical WiFi.
very good location (a few meters from the main square), nice and helpful staff, good breakfast (it's á la carte, but you will be not hungry)
Stayed in January 2022
Reviewed: 19 January 2022
Carolina
United Stateswe loved everything about our stay here.
the location is perfect. the staff that works at the hotel and restaurant are extraordinary. They all were friendly, helpful and supportive.
Stayed in December 2021
Reviewed: 18 January 2022
Méndez
ColombiaOur room has a small shower so it was a bit tricky to take a shower there even us (the minions 😛)
The staff is super nice, they are very attentive. The restaurant is great.
Stayed in December 2021
Reviewed: 14 January 2022
Perilar
ColombiaThey were doing Christmas related Colombian party and it was really loud..... but I guess it was a special occasion.
Maybe one of the best accommodation that I ever stayed in Colombia. The owner is super friendly. One of the best breakfast that I ever had in Colombia for 10 months. Arepa and Caldo de Costilla were wonderful. Nice balcony view. Clean room. Cheap laundry service. Almost only one accommodation that didn't try to take advantage of travelers in Colombia. Really close to the center.
Stayed in December 2021
Reviewed: 7 January 2022
Tobias
GermanyVery friendly staff and owner
Stayed in December 2021
Reviewed: 2 December 2021
Claudia
United StatesBeds weren’t comfortable and the restroom looked like it has been used right before our arrival.
Great location and friendly staff!
Stayed in December 2021
Reviewed: 25 November 2021
Michelle
United StatesNone
The room was good and the linens were clean. The comforter was just about right for the temperature in the room. Location is great, only a few steps from the main square.
Stayed in November 2021
Reviewed: 16 August 2021
Marine
FranceWe had trouble with our bus and they waited for us until late in the night. The room was really confortable, good breakfast ans very nice staff. The position is central. We highly recommend them and thanks them once again for the wait and the help !
Stayed in August 2021
Reviewed: 14 August 2021
Carlos
United StatesAll was great
Clean, convenient and great food
Stayed in August 2021
Reviewed: 14 March 2024
Hannah
United KingdomThere is building work going on across the road which woke me up at 7am.
I booked this for 1 night. It was nice and clean and comfy bed. The breakfast was great too.
Stayed in February 2024
Reviewed: 4 February 2024
Martina
United KingdomThe breakfast was included but limited in options.
The property is located in the center of Salento, just few steps from the main square. The staff is very helpful and nice, we loved to chat with them. The room was cozy and clean.
Stayed in February 2024
Reviewed: 15 November 2023
Vaida
LithuaniaThe property was in a super loud area. I have read the reviews that it can get loud from the city but I dis not expect it to be that loud. We came to Salento after 19hours flight so with all the noise it was difficult to get rest. But I have to say that room was very nice and very clean
It was very clean, staff was very friendly
Stayed in November 2023
Reviewed: 24 October 2023
Phil
CanadaIt seems all the beds in Colombia are real firm.
Great location, ability to store luggage, staff were very friendly, a nice hot shower. We only had 1 night here so it was great to be able to access Salento.
Stayed in October 2023
Reviewed: 2 April 2023
Marc
DenmarkWe didn't stay because the room was overbooked. They then tried to get us to stay at an inferior hotel (which they cooperated with) for the same price.
Stayed in March 2023
Reviewed: 23 March 2023
Zelie
SwitzerlandOur room was very small incl the window! be aware of the picture on booking :) - you get what you book. Unfortunately, we had 3x no water.. but i guess this was in the whole town. Also the doors are very thin and a little bit of a bummer that there is no loby.
Location was big plus, only 30 sec to main square, staff were friendly and helpful, breakfast decent
Stayed in March 2023
Reviewed: 27 February 2023
Keti
AlbaniaOur room had no Balcony, ironically and the bathroom could have been better.
Location was great, the room was clean and spacious. The breakfast was good, you had a few options. The staff was great they helped us to get a taxi from Armenia to Salento and from Salento to Pereira.
Stayed in February 2023
Reviewed: 16 January 2023
Roos
NetherlandsNot all rooms have a balcony or even a window with natural lighting (check the specs of the room you book). The walls are VERY thin, so depending on your neighbors nighty activities, you may or may not get a good night's rest...
Clean, friendly staff, very nice breakfast
Stayed in January 2023
Reviewed: 30 October 2022
Caroline
United StatesThere was a night stand but no lamp so bring a headlamp if you want to read at night! The bed was very saggy in the middle. It feels like memory foam at first but doesn't rebound back so you wake up in a hole. Feels a bit more like a hammock by the time you wake up! They won't serve you breakfast before 8 am so youre on your own if you need to do on an adventure before this time. Breakfast is ok, they actually let me order off the menu once. Also, as a digital nomad I would note that you cannot have any web meetings that require upload speed on this Internet. But don't fear, brunch is near and will save you!
The rooms are very clean and cleaned daily. The location is right by the square!
Stayed in October 2022
Reviewed: 26 November 2021
Sandra
United StatesLocation is perfect
Stayed in November 2021
Reviewed: 30 November 2022
Anonymous
Germanystaff was incredibly nice
Stayed in November 2022
Reviewed: 3 June 2024
Oscar
ColombiaThere are no comments available for this review
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content