No air-conditioning, only cold water, uncomfortable bed. We were the only guest there. Plain warm water as welcome drink. Receptionist did not look at us, did not welcome us until he charged our credit card - it was very strange... Big hotel but no guests.

We were nicely surprised by natural guides who took us to jungle for a nice walk .There is a possibility of visit village nearby. Nice big swimming pool. Tasty dinner.

Stayed in March 2024

When booking we could only stay 2 nights instead of 3 due to an early flight. I still had to pay for 3 nights. So to get my money back they offered to buy my hotel for 1 night in Leticia. I agreed. The hotel was 20% the value of Biohotel. I had about 400,000 pesos due back to me as a refund. They only gave about 180,000 back.

I like everything about the hotel and the staff

Stayed in November 2023

Be ready to eat rice, plátano and fish everyday

It’s a very new and beautiful hotel in the middle of the jungle. You can see and hear lots of birds and enjoy the big pool. The staff was very friendly and the guides are from the Ticuna community. Very recommended.

Stayed in October 2023

Would have been nice to have some toiletries provided (not just soap) and the food was a bit basic, nice but a little repetitive.

Beautiful hotel designed like a traditional Maloka. Rooms were spacious, clean and nicely designed. Pool and bar area were great, literally in the middle of the jungle. There were only 2 other people staying there so it was a complete paradise for us! And the staff were lovely too.

Stayed in October 2023

The airport transfers were a bit too expensive

Lovely hotel in a beautiful location

Stayed in August 2023

Food was not great, bar was lacking light and atmosphere. Generally very disorganised regarding timings of activities and logistics.

Great location, in the forest, nice pool and bar area well finished and good mosquito protection. Nice range of activities to enjoy the forest.

Stayed in August 2023

This place is not made for people who need anything to run smoothly and on time. If you are up for an adventure it is great. I wouldn't stay more than 3 days because there aren't many options for things to do. The dining center and pool area would benefit from a few fans as the mosquitos eat you alive at night.

The rooms are very comfortable, great beds and pillows, the pool is large and clean and lovely. Leticia is still evolving its tour infrastructure so tours are chaotic and unexpected but the Amazon is beautiful. Very friendly and helpful staff, but knowing Spanish is a necessity in this location, if you only speak English things will be very difficult for you.

Stayed in July 2023

Only complaint is I didnt know we would be leaving so early the morning of check out but the boat came when we were just finished breakfast. Also for price of hotel/ all inclusive - to take food intolerances a bit more seriously! I needed to clarify at every single meal to chef and it was not always understood!

We asked to switch our room to facing the jungle which was amazing as we were able to watch the sunset and not here the music from the pool area! Jungle walk tour was wonderful and our guide had such a wonderful energy/ knowledge of these sacred lands.

Stayed in June 2023

I told upfront that I’m vegan. Via mail, in person, to the chef and the waitress. I’m trying to explain it as good as possible, but it still seems to be very hard for the majority of hotels to understand what it means. I always got eggs on my plate or even the rice had little parts fish inside. On the second day they made sure I’ll have my own plate of food and I didn’t have to eat from the buffet anymore. The rooms in front of the pool are noisy because the bar plays music and people talk or party at the pool. The rooms aren’t isolated, that makes sound travel very far.

I liked the tour through the rain forest with Kathi! She explained animals and plants to me. As she has an indigenous background, she had a lot of interesting insights to share. I liked that I could change the room, because the one on front of the pool was too noisy.

Stayed in March 2023

Very thin walls between the rooms, if you have neighbors it seem they are in the same place… you can hear everything…

Unique location in the middle of jungle, nice staff

Stayed in February 2023

The pool was broken down. The music and the TV was terrible loud!!! We were there to enjoy the sound of nature not the football

The location is great! We were only six of Us in the whole hotel!!!

Stayed in January 2023

The entire property is gorgeous and blends perfectly into the surroundings. It was everything we expected and more. It was absolutely beautiful! The staff was phenomenal. We were the only guests there and got the star treatment. Gregorio and Kathie were exceptional, we loved them. We would definitely stay here again and again!

Stayed in April 2024

Meant to be all inclusive but wasn’t offered any drinks / had to ask for water to be refilled. It’s v remote which is great if you can speak Spanish (not the hotel fault obvs!) but really don’t recommend if you can’t speak Spanish because it was very hard to communicate

Beautiful space but work was doing done on the pool. Few issues with my room but these were resolved

Stayed in March 2024

Great resort in the jungle. This property is secluded as it takes a 45 min boat ride to get there from Leticia. Good food and an amazing pool & main lodge area.

Stayed in December 2023

On our second night, there was a school excursion, our room ended up being between two rooms occupied by the kids. Our suggestion for the future is that maybe they place all the adults near each other if they have an excursion booked, as it got pretty loud (we chatted with other guests that had a similar observation). Obviously you cannot expect kids to be quiet, but would've been nice to be a bit farther away.

Everything was lovely, the staff is really helpful and ready to support you. The tours organized by the hotel really give you the opportunity to explore the Amazon. The food was also really tasty, a plus was that we were offered a different natural juice each day, from Amazon native fruits. Finally, it's worth mentioning that the hotel has a souvenir store with really good prices and beautiful pieces carved by indigenous communities. On the sustainable component of the hotel, we liked the fact it purchases part of the restaurant ingredients from local communities, that it hires indigenous people and that it's energetically self-sufficient (solar power). 10/10 recommended.

Stayed in November 2023

In the main lobby on the last day they started playing soft jazz music, I found that to be unpleasant. By the pool area there was often very loud music playing, people were partying and have fun which is good. I would recommend splitting time half of music and have quiet so we can enjoy nature. Others commented wanting quiet time as well.

Simply the best place to stay if you are traveling up the Amazon from Leticia. The staff are uniquely accommoding and polite. If you take a tour such as the night walk make sure to go with Juan. I have never met a person like him, if you have the good fortune to meet him you will understand.

Stayed in January 2023

music was very loud, not a resting place, not aligned with sustainable practices and nature. it feels like a massive vacation resort when it is sold as an ecolodge. the staff was not friendly nor prepared to receive tourists

Stayed in December 2022

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Stayed in December 2023

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Stayed in May 2023

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Stayed in February 2023

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Stayed in April 2023

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Stayed in February 2023