Calle 3 18-71 , 880001 San Andrés, Colombia
#42 of 99 hotels in San Andrés
Guests' ChoiceBased on 224 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
7.7
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
7.2
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End of dialog contentReviewed: 5 May 2024
Javier
AustraliaThe shower trap seemed clogged because the water was getting stagnant, and there was also some trash under the bed.
Location was good. 15 min walking from a popular beach and shops.
Stayed in April 2024
Reviewed: 15 April 2024
Nicolas
ColombiaWe had some problems with the room like the clean of the bathroom
The hotel is very calm, the staff were polite some times, but everything were nice
Stayed in April 2024
Reviewed: 10 April 2024
Crofoot
ColombiaThe hotel was very pretty, they have made it out to look like a castle. They unfortunatly didn't have an early check in, but they let us store our luggage and use the pool till our check in time came. The pool was nice and clean and warm. My kids had a blast swimming the 2 days we stayed there. Breakfast was adequate and they have coffee available all day. The rooms were nice and the beds were very comfortable. The AC worked great. They have hot water in the shower which is always a plus when you travel to small islands. They are VERY pet friendly and have several dogs and cats on site that roam the hotel at their leisure. My kids loved petting and playing with them. Overall we had a very comfortable stay and I would recommend them to others.
Stayed in April 2024
Reviewed: 9 February 2024
Pamela
PeruOur room felt like it was put together with furniture left over from other rooms and it had an old fridge that made lots of noise.
The location of as great, walking distance from supermarket, restaurants and the beach. The staff were friendly and helpful. The property was very clean and the pool areas was lovely.
Stayed in February 2024
Reviewed: 27 December 2023
Katherine
ColombiaThe water smelled weird. Sort of like rotten algae. And the electricity plugs were not working properly so recharging batteries and mobiles was kind of tricky.
The property is well designed for tourism. Although I never used the pool and always had breakfast in different places around the island.
Stayed in December 2023
Reviewed: 21 November 2023
Mildred
ColombiaLa atención excelente y AMO que son PET FRIENDLY
Stayed in November 2023
Reviewed: 2 November 2023
Oscar
ColombiaThe bed, it can improve.
It was a wonderful place, the staff and some facilities.
Stayed in October 2023
Reviewed: 16 October 2023
John
PanamaJust the part about the beach.
It was charming and quiet. It was approximately 100 meters from the water, but no beach.... Misleading.
Stayed in October 2023
Reviewed: 8 September 2023
Chad
United StatesRoom would be a bit small for a longer stay.
A comfortable boutique type hotel. Pool area is relaxing after a long day at the beach. Breakfast was a great start to the day.
Stayed in September 2023
Reviewed: 7 September 2023
Gabriela
ColombiaLittle rooms
Good pool and spaces to share
Stayed in September 2023
Reviewed: 22 July 2023
Luis
United StatesI had reservations for 3 rooms and they had us all separated. One of the room was filled with mosquitos and the 1 air conditioner was not working at all. I asked to change rooms and was told they didn’t have which was not true. They just refused to change the rooms. They have one dog that wants to bite you and the owner just says that is there way of saying hi. For breakfast they are short staffed that we asked for a certain dish the lady started to cry telling us that she was alone and had a long line.
The view is great even the location of the place right next to airport a 15 minute walk
Stayed in July 2023
Reviewed: 20 July 2023
Guilherme
BrazilThe breakfast was not a very good experience overall because the lines took too long since members of the staff served each guest.
The hotel is really, really beautiful and offered stunning views. The bedroom we got in 4 could easily accommodate 6 people, very comfortable with SMARTV and a big bathroom. The staff, specially Lidia, was extremely helpful to all we needed.
Stayed in July 2023
Reviewed: 15 July 2023
Juan
CanadaThe smell coming from the bathroom is quite strong
The pool and breakfast were a plus. Wifi speed is good.
Stayed in July 2023
Reviewed: 14 June 2023
Eduardo
AustraliaNothing negative. Probably the breakfast could be better organised, not much point in waiting for something you could serve yourself like coffee or cereal.
staff were really nice. the pool was nice and the room was small but comfi. I recommend it.
Stayed in June 2023
Reviewed: 11 June 2023
Joaosantoscoelho
PortugalMaintenance of the pool area could be better, specially the chairs There is a line to the breakfast
Friendly Staff Pool area is nice Location is good Possibility to rent a scooter
Stayed in June 2023
Reviewed: 8 June 2023
Alvaro
Colombiato far from the beach
The lady at breakfast with a smile
Stayed in April 2023
Reviewed: 8 June 2023
Ronald
United StatesRoom was ok. Mattress was little hard.
Pool back yard, jacuzzi nice clean.
Stayed in June 2023
Reviewed: 6 June 2023
Gabriela
United Statesthe breakfast was good and the look area was really nice. the staff was all friendly too.
Stayed in June 2023
Reviewed: 10 May 2023
Sofia
Brazil-
the pool was nice, staff was also very helpful and nice. I guess the only downside would be the location, since it’s not very central (but honestly, shouldn’t be a problem). we liked the vibes and the fact that they don’t play music out loud. also, they take care of pets and it’s very cute.
Stayed in May 2023
Reviewed: 9 May 2023
David
United KingdomThe family room was very cramped and quite basic. A key issue was having to queue up to get breakfast from a serving hatch every morning. This would take over half an hour and isn't something I've seen in other hotels. It would be much better if it could be served at the table or from a buffet.
Loved the pool area, the rescue animals and the free coffee at any time of the day.
Stayed in April 2023
Reviewed: 3 April 2023
Linda
AustraliaThe staff were lovely. Good service. Arranged a motor bike for us (best to have own transport such as bike or other rental vehicle but you need a motor bike licence to rent a bike). As for any negative comments about the dogs and cats, I disagree. The place was super clean, the dogs and cats super cute and friendly. Suited us very well on our stopover on the was to Isla de Providencia
Stayed in March 2023
Reviewed: 3 April 2023
Hailey
ColombiaThe hotel is actually a perfect distance away from the main beach area and all the noise and chaos that comes with it. It’s a very easy walk from the boardwalk, however there are no street lights in areas, and walking home after dark alone made me a bit nervous.
This hotel was beautiful! The entire space was tranquil and relaxing. My room was super clean, and the bed was very comfortable and spacious. The shower had very hot water too! Staff was helpful and the breakfast was great! I am sad I didn’t have more time to spend there in the pool area, as I was away at the beach all day.
Stayed in April 2023
Reviewed: 1 March 2023
Rafael
BrazilThe breakfast could be more organised. A self-service buffet would be much faster instead of taking long queues. There is also room for improvement in the pool area, a bar there would be very successful.
The room was very big, comfortable bed.
Stayed in February 2023
Reviewed: 26 February 2023
Júlio
BrazilBreakfast is not well organized, it takes too long to get the good
Staff is amazing, very friendly and patient people ❤️ The hotel is extremely comfy
Stayed in February 2023
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