Calle 21 # 3 - 96, 470004 Santa Marta, Colombia
#39 of 214 hotels in Santa Marta
Guests' ChoiceBased on 174 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 3 May 2024
Jesga007
United StatesI wished that there was a variety of coffees for breakfast and a larger selection of choices (i.e., different breads, yogurt, etc.). The hotel was beautifully restored but does not have an elevator and may be an issue for those with mobility problems.
Near the Parque de los Novios, with plenty of restaurants, stores, banks, etc, in the vicinity. My room had a terrace, it was spacious and the bed was very comfortable. The AC worked great, and the TV had many channels.
Stayed in May 2024
Reviewed: 24 April 2024
Aidan
United KingdomI don’t normally leave reviews but really enjoyed my stay here so had to leave one. No negatives for me really enjoyed my stay
The hotel was perfectly located to get around Santa Marta, the hotel is also quiet at night so the noise from busier streets near by doesn’t effect your sleep. The staff were also really friendly, accommodating and extremely helpful when booking trips to minca and tayrona. Also helped a lot with getting around Santa Marta. Breakfast was also good and the room was very comfortable. Roof top is also nice for a drink in the evening if you don’t fancy walking into town.
Stayed in April 2024
Reviewed: 20 April 2024
Maike
GermanyI didn’t like, that the “propina” was just included in the payment, without them asking/telling you about it. The door on the bathroom was not smart and was like always on the way. Also the balcony door was not able to lock… so, not so safe.
Marboré was nice, the staff is very friendly and helpful 😊 the Hotel location is good, the windows are double glazed so it was quiet at night! Breakfast was nice and the small swimming pool was refreshing after a hot day on the streets.
Stayed in April 2024
Reviewed: 27 March 2024
Ramzi
CanadaOne of the few renovated properties in the area. Safe and quiet. Great Location. Breakfast was good.
Stayed in March 2024
Reviewed: 23 March 2024
Stefiiiii
FranceThe room is comfortable, the staff very welcoming, and the breakfast delicious.
Stayed in March 2024
Reviewed: 10 March 2024
Tomasz
PolandFriendly staff Nice place
Stayed in March 2024
Reviewed: 28 February 2024
Patrick
United KingdomNothing - the property was great value for money.
The property was located in a great location, the rooms were clean and the staff were friendly and helpful.
Stayed in February 2024
Reviewed: 21 February 2024
Joseph
CanadaThe breakfast that was included was very basic and not so tasty. Thus we had breakfast out of the hotel after the first morning.
The location and staff were great!
Stayed in February 2024
Reviewed: 20 February 2024
Sindri
SwedenJust reconsider going to Santa Marta. Not the most exciting place but that is not the hotels fault.
Very clean! Very nice price. Nice beds and well functioning AC. Warm water in showers with adequate water pressure. TV with many channels.
Stayed in February 2024
Reviewed: 17 February 2024
Frank
United StatesWish we could stay some more time
The room , the location, and how professional service they provided during our stay. They answer all the question and give proper recommendation to visit places . Plus, breakfast was so good.
Stayed in February 2024
Reviewed: 13 February 2024
Robin
United StatesThe location was incredible! I had no idea Santa Marta had a "Bourbon Street" type area, super fun!
Stayed in February 2024
Reviewed: 10 February 2024
Ross
United KingdomNothing
Great little hotel. Very helpful staff and amazing location. Near the town but quite quiet.
Stayed in January 2024
Reviewed: 9 February 2024
Andres
ColombiaA Jacuzzi relaxation after a nice walk to Minca. Good breakfast.
Stayed in February 2024
Reviewed: 14 January 2024
Ross
United KingdomCan't think of anything, except the blind in my room didn't stop at the floor, so probably needs adjustment.
Great little hotel in an excellent location on the edge of the lively tourist area and close to the beach. It is pretty quiet, given its proximity to the centre, my room had a balcony facing in to the courtyard, above the plunge pool. It was a great size, the bed comfy and good aircon. There's a rooftop bar and a jacuzzi. Both were quiet during my stay. The staff were amazing and very helpful when it came to organising trips and activities. I believe they speak English too. Overall, great value for money and a very enjoyable stay.
Stayed in January 2024
Reviewed: 12 January 2024
Alessandro
ItalyThe staff was really helpful and the place Is very nice
Stayed in January 2024
Reviewed: 7 January 2024
Jochen
GermanyThe room was relatively small, however no issue for a short stay.
Nice Hotel for those who like to stay downtown. Walking distance to the highly recommended beach. Nice rooftop bar!
Stayed in January 2024
Reviewed: 5 January 2024
Gregg
United StatesWe booked for the rooftop jacuzzi, but what they call hot was never more than tepid. We want 39-40C, and were very disappointed. Otherwise, a nice place.
Great location and building, central but private and quiet.
Stayed in December 2023
Reviewed: 18 December 2023
Randi
NorwayThe toilet made a sound In 5 minutes every time you used it. You could only charge and use electricity by the minibar in the bathroom. The room was a bit small, but it was okay. Breakfast is very basic.
Location in the historical centre. Balcony in the room. The bed was good. Air conditioning worked well.
Stayed in December 2023
Reviewed: 6 December 2023
Stephany
SwitzerlandThe only bad thing is that it can get loud in the evening because of the bars, and city noise (the neighbor blasted music at 5am for almost an hour). Bring good earplugs.
Very nice small hotel in the historic centre. The beds were very comfy. AC was very modern so it was not loud. Rooftop area is very nice, great view. Service was perfect, special mention to Gustavo and Yasmin.
Stayed in December 2023
Reviewed: 27 November 2023
Kevin
United KingdomNothing.
We booked 2 rooms for 3 nights. The room was big, with tv and ACs and a patio. The bathroom were big and clean and the bed were very comfy. The breakfast includes 3 several options - coffee/the/hot chocolate and arepa/eggs/other option depending on the day, fruits, juice and yogurt. It was delicious! The people working at the reception (massive thanks to Lady!) we’re extremely polite and helpful. They gave us recommendation to visit Minca, Taganga and called safe taxi for us. The hotel is located in a quiet street despite being one street away from the center (parque de los novios, restaurantes, etc.)
Stayed in November 2023
Reviewed: 24 November 2023
Stacy
United StatesThe staff was super friendly. They made us an early breakfast when we had to leave early to scuba dive. The room was comfortable. Strong wifi, nice hot shower. Excellent value.
Stayed in November 2023
Reviewed: 25 October 2023
Nathan
United KingdomIt was an excellent location not far from the front and beaches and not far from shops and restaurants, the rooftop bar is very nice and the food and drinks are very good from the hotel, all the staff were very nice and friendly so it was 10/10 beautiful rooms
Stayed in October 2023
Reviewed: 17 October 2023
Wayne
United KingdomLeidy and her team were exceptional, really friendly and hospitable to the needs of me and my friends. We thoroughly enjoyed our stay. The hotel represented very good value for money. My room was clean and reasonably sized.
Stayed in September 2023
Reviewed: 12 October 2023
Adrian
United KingdomThe only criticism I have unfortunately is that the rooms are simply too hot, I didn't understand why they have a strange system where once you remove the hotel room key card out of the wall it automatically turns off the air-conditioning unit in your room and it becomes so hot it's very difficult to cool the room back down again as the air conditioning units were not very powerful or cold which was quite frustrating when you wanted to sleep in the night, Be warned Santa Marta is a very hot and tropical city so an good air conditioning unit is an absolute must I am afraid. The hotel certainly needs to improve this particular issue as a matter of importance.
Leidy was the most wonderful host and welcomed us with open arms. She was always happy to help us with any of our needs, gave us advice and tips on where to travel and visit whilst in Santa Marta such as the surrounding areas / tourist sites / activities. The hotel had a great artistic / rustic feel & look to it, I personally loved it, it felt like a home rather than a hotel. The rooftop bar was a huge bonus which had a good selection of very affordable drinks & cocktails. Very close to the Parque de los Novios área which is a must if staying in Santa Marta. The hotel staff were all very friendly and helpful, I can't compliment them all enough, especially Leidy. If I visit Santa Marta in the future I will most definitely be staying here again because I love the hotel.
Stayed in September 2023
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