Calle 21 # 3 - 96, 470004 Santa Marta, Colombia
#39 of 211 hotels in Santa Marta
Guests' ChoiceBased on 171 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 28 February 2022
Pauuuul
ColombiaThe laundry service is expensive (payed per piece) and the clothes were not clean. Some got smaller. Would not recommend to use it.
Just two streets from very nice restaurants and within the beautiful old city. The room was very clean and well prepared. The roof top bar is a nice touch with good drinks.
Stayed in February 2022
Reviewed: 22 February 2022
Karin
BelgiumNice small hotel with clean well appointed rooms and helpful friendly staff. Good breakfast and useful suggestions for trips.
Stayed in February 2022
Reviewed: 30 January 2022
Jhoss
Ecuadorlate breakfast
Stayed in December 2021
Reviewed: 14 January 2022
Lina
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 January 2022
Ben
United KingdomThe room we were in was next to the cleaning closet, which was used every day at 6am and disrupted my sleep slightly.
Very good location. Staff incredibly helpful.
Stayed in December 2021
Reviewed: 24 December 2021
Rafaela
RomaniaNo handheld shower.
Extremely friendly & helpful staff. Room very clean and comfortable. Great location.
Stayed in December 2021
Reviewed: 6 December 2021
Claudia
ColombiaI loved everything, 100 % would recommend.
The staff was super nice, very attentive to the guests' needs. Gave us recommendations about places to go and the location was very convenient, very close to the bay and the historic center. It's very close to a main street as well, where tourists can have easy access to transportation.
Stayed in December 2021
Reviewed: 22 July 2021
Audrey
ColombiaThat's theirs no pool. But a small jacuzzi
The room was nice and clean and comfortable
Stayed in June 2021
Reviewed: 22 July 2021
Elkin
ColombiaExcelent location. Very good breakfast. The staff was really nice and helpful.
Stayed in July 2021
Reviewed: 11 March 2024
Andreas
NetherlandsThe bed was very small and the breakfast super basic.
The politeness and the hospitality of the staff was remarkable. Always helpful and the lady at the front desk spoke English very well. She helped us a lot with many requests!
Stayed in March 2024
Reviewed: 22 February 2024
Stephen
CanadaRoom was in the back with no view or balcony. Noisy in the am with a radio playing from next door. The pool was not really usable and the hot tub on the roof was too small as was the lower one. High price for what we paid for.
Leidy was really good and personal.
Stayed in February 2024
Reviewed: 11 January 2024
3202-wolbert
NetherlandsBreakfast was very basic and we hadn't hot water in the shower. Not terrible with 34 degrees outside but still...
Bed was good, everything was very clean, thanks for the switch and staff was friendly 👌🏻
Stayed in January 2024
Reviewed: 20 December 2023
Tommy
United StatesMosquitoes in the breakfast area and the the street noise on the weekends
Stayed in November 2023
Reviewed: 3 September 2023
Mireia
SpainThis is the first time in my life I had to pay for toiletries!! Once checking out they reviewed the room and they told us that we had to pay for the razor kit and the toothbrush. You can imagine my reaction!! This is not a four star hotel. There is no elevator and three flors, so take that in mind if you are travelling with a big suitcase… finally, the pool is the size of a big bath, and it is right there in the middle of the staircase. Breakfast is poor, they don’t even have bread (they serve you crackers instead).
Little.
Stayed in August 2023
Reviewed: 31 August 2023
Rog
CuraçaoThe shower, it was right above your head and too small. No internet for 24 hours
Great location nearby beach and parque de los novios with lots of restaurants
Stayed in August 2023
Reviewed: 20 July 2023
Katie
United StatesIt needed to be cleaned and updated, and my main issue was that the staff wasn’t up front and honest. They put basic toiletries in the room like any normal hotel does, so I used a little bit of the toothpaste and then they chased me out the door when I left telling me I owed them money for the toothpaste. Really glad I didn’t use any of the shampoo, conditioner, body wash, etc. who knows how much they would’ve said I owe! I will not be back nor recommending this place to anyone.
The location was walkable to shops, restaurants, and the beach. The ac worked well.
Stayed in July 2023
Reviewed: 1 June 2023
Madseason
EcuadorExtremely small bathroom
The bed
Stayed in May 2023
Reviewed: 17 April 2023
Christie
United StatesThe exchange rate to convert the USD to COP was very high and I paid more than I budgeted for the stay
Good breakfast. No sugar free option
Stayed in February 2023
Reviewed: 8 March 2023
Timothy
United KingdomI asked to go to minca on the bus and they sent me to a bus station with no buses to minca go figure
good location clean room
Stayed in March 2023
Reviewed: 23 January 2023
Shaughn
United StatesThe pool is kind of silly. Its a tiny little pluge pool in the middle of the lobby area. There is probably a better use for the space, pretty sure no one goes in it. The rooms werre also small, but that was a big downside as we were still able to move around just fine.
We were in a great location, close to the main square and all the downtown spots. For our family of 4, our two rooms were connected which was really helpful.
Stayed in November 2022
Reviewed: 25 July 2022
Sarah
IrelandThe pool is tiny and is basically in reception under the stairs. Really noisy at night from other apartments and people on the street! Breakfast poor
Location is good close to restaurants and bars, safe in that they lock the front gate and let you in! Room was basic but clean. Smart Tv! AC worked but was very noisy
Stayed in July 2022
Reviewed: 2 June 2022
John
United KingdomRoom was much smaller than we had expected based on photos. Shower room was very small.
Was a welcome place to stay following a tough experience trekking to the lost city. Staff were friendly.
Stayed in March 2022
Reviewed: 12 March 2022
Fitipaldi
United StatesQuite small rooms
Good facilities and location, stayed only for one night so it was good for that but space was small
Stayed in March 2022
Reviewed: 9 February 2022
Ezra
United Statesnoisy rooms, you can hear other guests talking and playing music when youre inside your room, tiny cramped room, overpriced for the area
nice location close to center, strong wifi
Stayed in February 2022
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