The room basic

The ubication

Stayed in March 2024

My first day, i could not to access wifi Internet in the room, but it was resolved few hours later.

Good breakfast, atention in service of reception, good located near importants companys of the city; the room comfortable and tranquility.

Stayed in September 2023

The bathrooms without Door of glass.

The staff was very kind, attending all our requires. Ecxeptional service.

Stayed in August 2022

at the beginning they didn’t wanna give me the room I booked

it was clean

Stayed in July 2022

A nice hotel like this should have free coffee available throughout the day. Easier to get work done if you are working online in the room all day. doors do not block much sound. if someone else on your floor is watching a movie loud at night, you can hear it clearly.

AirCon works great. Hot shower. Soft bed. Fast WIFI (50-100 down, 20+upload) actually fast enough for me to work online. good breakfast. comfortable all around. almost zero street noise heard in the room

Stayed in January 2022

El aseo es lo mejor

Stayed in October 2021

I only stay one day because the air conditioner wasn’t working properly and I ask them to fix it and they said they did fix it but when I got back in the room was still not working properly I asked the to just give me back the difference because I still had 2 more days but they refused. So I left the facility I hope they get better customers service and understand that we want to be comfortable when we travel

Stayed in March 2024

I did not really enjoy using the bathroom sink and watching the water pour out of the sink cabinet into the drain on the floor. Felt a bit like a prison cell. Four white walls hood of any color or art or anything. Was not for me. I left a day early and found a new hotel.

Hmmm

Stayed in March 2024

BE WARNED: your reservation is not safe. We reserved this hotel in 2023 for carnival in February 2024 to ensure we had accommodation. In January, we started to get notifications saying our credit card had been declined. This began happening several times a week, each giving 24hrs to update the card to avoid the reservation being cancelled. We updated within the timeframe each time, with different cards. Also contacted card issuers who confirmed 1) they hadn't declined any chatges 2) there were finds available 3)the card could be used for international payments. Still, the hotel kept saying the card could not be charged. I contacted the hotel to enquire about other payment methods, especially as their page says bank transfers should be made and they'd provide details (but had not), and they told me to communicate with booking.com Booking.com contacted the accommodation and requested a payment link, bank transfer details or an alternate suggestion. The hotel never replied to them. Circa 2 weeks before the booking, the hotel cancelled the reservation then relisted the room at TRIPLE the price. Card details had been provided within every time frame and they had ignored all attempts of communication from myself and booking.com. I was also left without accommodation very close to event dates. I have been made aware of a review on another review platform in which the same thing happened to another person over the same dates, so this is clearly standard practice for them. An appalling way to treat people, and shows very little respect for customers.

N/A

Stayed in February 2024

todo

Stayed in November 2022

The cleaning. I found a preservative.

Nothing

Stayed in July 2022

n/a

clean and very good service

Stayed in July 2022

NA

Excelent customer service. Will be back for sure!

Stayed in June 2022

Overpriced during carneval Hotel had no capacity to serve breakfast to a full hotel so we waited for a while Room was never serviced as staff were overloade Room had no ventilation

Location was good Staff were polite

Stayed in March 2022

good staff good value

Stayed in March 2022

Hotel works with untrustworthy company for carnival tickets. They lie about avaliability, take you somewhere in a taxi and then try to overcharge you. The breakfast is overly greasy, the whole breakfast process is chaotic and involves lot of waiting. For the staff it is apperently very difficult to adhere to dietary restrictions of quests. Quality/price wise the room is far under level.

Good AC

Stayed in March 2022

Filthy, super basic, didn't have the promised water and bathroom kit, I will never stay there again, I was not expecting a palace but that to was dirty, the cup in the bathroom, for water or water drinking, was nasty, the bed sheets are pretty much not changed from one guest to the other, that was smelly. On another subject the water pressure on the sink and the shower is very poor. Also, we reserved a room for 2 (two) people and they give only one to well, we had to call for an extra Howell, which i think it was the dog's towel. And the air conditioning,,, OMG, was like having a fan that never refreshes you And on Top of everything this is the first time we have to wait for the guy at the reception to go and take a tour to the room when we were checking out and our cab was already waiting and he has an attitude because I'm desperate to leave as my cab is waiting for his 10 minutes tour to the room if we stole or broke anything on that filthy and super basic room. NEVER AGAIN!!

The Location

Stayed in March 2022

There is not lamps at the nightstand so atmosphere is like a hospital. Toilet was not completely clean. At the breakfast there was a mass quite noisy. Towels are too used.

The Location is Great

Stayed in February 2022

facilities were a little outdated

location

Stayed in January 2022

staff not helpful location in the middle of no where

average room

Stayed in January 2022

The room the bathroom we’re disappointed

The people that work there

Stayed in December 2021

I decided to stay an extra night but the price went up???

Stayed in November 2021

No towels and floor dirty

Floor where dirty

Stayed in November 2021

n/a

n/a

Stayed in November 2021