Bathroom, as others mentioned, not fully enclosed not even the toilet. Bed was too hard for our liking.

Location and staff. Great air con which was needed when we were there.

Stayed in April 2024

The rooms are un-conventionally designed, which means 2 things - A bath tub with a shower curtain are right in the room - rather than a seprate area - The large glass gable doors have curtains that one can draw. However, from a privacy point of view this may not be the most comfortable for some people - For solo travellers like myself this was not an issue. However, couples/ friends sharing the space may or may not align with this design concept

It is a well maintained & simple property right in the heart of town. Sharon from their staff was extremely responsive & professional pre-check in to check-out. The rooms are uniquely designed & it is fairly quiet once inside the hotel The main attractions from eateries, churches, beaches are all within a few minutes of a walk

Stayed in March 2024

We didn’t like Santa Marta. Don’t take the bus- sketchy especially at night. Take a collectivo. Hard to figure out arriving late.

Super beautiful and chic. Super kind staff. Great room. Amazing breakfast (that French toast is awesome). Quiet. So well preserved and antique feeling with beautiful amenities.

Stayed in March 2024

Really great, the casa! Best French Toast ever!

Stayed in January 2024

Location, decor

Stayed in January 2024

Pratically non existent mirror light in the bathroom - good for not seeing ones wrinkles, but hard to make oneself up. 😉 Grumpy cocinera and rather poor breakfast (toast and pancakes were "out")

Great jacuzzi and nice lounge couch on the roof, very comfortable beds, good shower. As it's one block farther away from the pedestrian zone, it's more quiet at night than in other casas in the historic centre. Host Laura was adorable and very helpful with all kinds of questions.

Stayed in January 2024

The jacuzzi needs maintenance and the garden a little cleaning.

Casa Charlotte is very central in Santa Marta. Nevertheless you don’t feel the inconveniences of animated neighbourhoods (noises, etc). In Casa Charlotte, you feel like you’re at home. You feel welcomed and the tenant is here to help you with all your inquiries. Special mention to the jacuzzi.

Stayed in January 2024

Nice little gem in the heart of Santa Marta old town, 2min walking away from Parque de los Novios. The room is spacious and nicely decorated. The pool is rather small but a nice plus. What we loved about this place is the breakfast, that Rosi was freshly preparing upon our requests.. eggs, arepas or pancakes or fresh toast, everything very delicious!

Stayed in January 2024

Beautiful boutique hotel. Very cute vibe and helpful staff. The breakfast was delicious and the location is walking distance to the centre of Santa Marta but just far enough to be in a quiet part of the city.

Stayed in January 2024

the best place in santa marta

Stayed in December 2023

Accessible. Cabs available. Walking distance to interesting sites. Bicycle tour available, excellent service. Restaurants for all budgets and good food. For fish go to "adonde Chucho" on one of the corners of the Plaza de los Novios. Andres is another excellent option if you want excellent quality meat. Delicious ice cream. For the aucuario and Tayrona you have to take tours or cabs to the boat departures. Casa Charlottee is as shown in the pictures. Spacious, clean, air-conditioned rooms. The attention of all the staff was at all times cordial, efficient and very helpful.

The breakfasts were good, well made, and well served: eggs to taste, pancakes, French toast or arepa, coffee and juice. You can bring other food and they will gladly serve it to you at breakfast. Excellent preparation. Reasonable quantities and variety. Excellent value for money.

Stayed in December 2023

nothing!

This place is amazing!!! Really beautiful architecture and decor, lovely garden area, and cool upstairs jacuzzi. The room was nice, the beds (and particularly pillows) were extremely comfortable. The shower was nice and the room was very clean. The location is also great, very close to the hustle and bustle but far enough away that there isn't any noise. 10 minute walk to the local beach, which is really a great place to swim and relax. The staff was absolutely wonderful and so kind to us, very helpful! The breakfast was divine!!!

Stayed in December 2023

Small rooms, but it’s a historic building so understandable.

Wonderful colonial home in the thick of the historic district. Lovely staff, lots of character. Great homemade breakfast!

Stayed in September 2023

The only small thing which could have been improved was room security. It was impossible to lock my door properly and there was no safe. However, entering the hotel after 10p.m. was like getting into Fort Knox, so I was not worried.

It was a beautiful room of a good size and very well presented. The hotel people were helpful and attentive and seemed very keen on keeping everything clean and tidy. The location is pretty good - close to the Parque de los Novios and all the restaurants and bars in that area and an easy walk to the Malecon with more restaurants and bars by the sea.

Stayed in September 2023

Everything was settled perfectly for our accommodation and the breakfasts were delicious. Dianita is the best!!!

Stayed in September 2023

Noise of the people taking the breakfast in the courtyard Pretty dark room

Really charming hotel in the heart of Santa Marta Very confortable Décoration with taste Very helping staff, especially Steven

Stayed in August 2023

The hotel is very well located in the city centre and it’s very nice and clean. The staff was very welcoming and provided us all the useful information for our stay. Amazing breakfast freshly made

Stayed in August 2023

nice historical building and nice design, everything is perfect!

Perfect location and amazing decoration, super recomended

Stayed in July 2023

Small bits of feedback given directly to the team. Zero major problems and I would have stayed longer but it was fully booked.

Great people, cool vibe, relaxed feel, clean, safe, tv, ac. This place will keep getting even better and it is superb value for money.

Stayed in July 2023

Terrible privacy. You can see everyone getting out of the shower from outside. You can also see the bed from the courtyard. The shower water goes absolutely everywhere.

Stayed in April 2024

Last stop of 3 weeks in Colombia! Was the worst. For sale sign outside the hotel and awful outside surroundings. The room was damp and smelly and once you took a shower, you knew why. There was no way to prevent the room from flooding. I ended showering by jacuzzi which had not been cleaned for a while! Breakfast was minimal it was supposed to be from a menu but there was no menu, I was lucky to get toast with granola and yogurt. Other guest were offered and given pancakes. There was a pool somewhere else but we weren’t told where that was. We were offered 69,000 pesos because our room flooded which is less than $20. CAD instead of giving us a room that did not flood! No refund has been received!

Booked us a taxi from the airport. Away from the noise of Santa Marta.

Stayed in February 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024