Unbelievably gorgeous. Pictures do not do it justice. The service is next level. The staff goes above and beyond. Shout out to Kelly and the whole staff for arranging an incredible stay. The property is immaculate and so well located by the sea. The rooftop is gorgeous. Make sure to take a boat out and go to the beach club. Far surpassed all expectation. 11/10!

Stayed in April 2024

Better internet service at times

Very attentive staff and beautiful hotel.

Stayed in February 2024

See comments above - because this is a genuinely boutique property some facilities were not present but from my experience the staff well and truly made up for it with an exceptional level of service that founds solutions to the absence of some facilities. Perhaps the one outstanding item: if it were possible to introduce a room for gym/ fitness purposes (may not be space for this).

The property is wonderfully charming, well maintained, stylish and intimate (it is truly boutique) - the small number of rooms and high quality of the property is what you are paying for. As it is very small it does not maintain a number of facilities that a hotel would have (e.g. no gym, no concierge, no business centre, there is no permanent doorman you ring to be let in) but I found the hotel and its management went out of its way to make up for absence of these things with open ended service: if they could make it happen they would! After my speaking with them they set up tailored arrangements for me including an English language whatsapp group "virtual concierge" to help me access Cartagena and its delights despite the fact I have zero Spanish language capacity (restaurant bookings for myself and friends, tours, tastings, even sorting postage stamps and dropping off post cards, nipping into town to scan an urgent document etc - these are real examples I can testify to). From my experience, Casa Don Sancho wanted every guest to have the perfect visit - and not a single member of staff forgets your name or ever fails to smile and make you feel safe, welcome and important. Rarely to I rate a property this high - well done to the team at Casa Don Sancho!

Stayed in August 2023

The service was impeccable, the management was gracious and accommodating. The food was lovely and the beds were super comfortable.

Stayed in June 2023

Nothing.

We loved staying here and the close walking distance to all the Old City has to offer make this a must stay hotel. The staff was excellent and at your call 24 hours a day.

Stayed in May 2023

Rooms are cosy, but not that soundproof through doors.

Great design, inner tranquility and tasty breakfast. Loved the rooftop after sunset. Helpful staff.

Stayed in January 2023

nothing to not like

Previous beautiful colonial home which has been restored and decorated with excellent taste. Only 6 rooms so it feels like you live there. Several different seating areas made it a great place to chill after a day in town.

Stayed in November 2022

Nothing, the Casa Don Sancho was perfect.

The Casa Don Sancho was a gorgeous, romantic stay in Cartagena. Tucked away on a quieter street right by the seawall, it has a perfect location for exploring Old Town Cartagena but away from any noise. The house itself is gorgeous, with luxurious rooms and unique touches. The breakfast was simple and delicious. We loved the view from the rooftop and the pool as well!

Stayed in August 2022

Everything was perfect!

Stayed in September 2022

Beautiful interior, tastefully decorated

Stayed in August 2022

The breakfast was exceptional. From the fruit to the custom eggs and the wonderful great room to experience it all in!

Stayed in July 2022

The hotel is exceptional and luxurious. You feel as though you are tucked away in your own garden oasis. The complimentary breakfast was amazing. The staff were lovely. The room was spacious and clean and the bed was very comfortable. This is now my favorite hotel in Cartagena.

Stayed in August 2022

N/A

Staff was EXTREMELY attentive to all of our needs throughout our ENTIRE stay. They went above and beyond in all aspects of our trip from meal prep, to travel recommendations, to booking and planning our private boat tour, etc. They cleaned our room in the AM when we left for breakfast and turned it down at night when we left for dinner. Absolutely amazing stay that we will most definitely be booking again once back in Cartagena.

Stayed in May 2022

It might have been on the expensive side, but we totally loved it and were happy to pay the rate.

We loved the hotel! Everything about it is right: location, interior design (amazing, so tastefully done, fitting so beautifully in the environment), and extremely nice staff. Also, the fact that there are only 6 rooms makes it a very intimate and cosy place. And we loved watching the sunrise and reading our books in the late afternoon on the rooftop.

Stayed in February 2022

A few rooms have Bathrooms' windows that are with no glasses by design . Nothing bad. I just personally prefer a complete privacy.

Amazing Experience. The location is beautiful. The staff incredibile, always availbale and supportive. Best arepas the uevos in town!

Stayed in December 2021

This was an amazing property in a great location but the service is what put this hotel over the top! Staff, Edwin in particular, took great care to be sure we had an excellent experience. They coordinated restaurant reservations and a great boat trip to Rosario Islands too. Superb breakfast as well!

Stayed in November 2021

The house is absolutely gorgeous, very private with a wonderful view of the sea and the old town. Breakfast was delicious and the staff very friendly, respectful and helpful

Stayed in October 2021

There is nothing i feel could be better at this property!

An exceptional property, with outstanding facilities, extremely tasteful decor, and incredibly well trained, courteous, attentive and welcoming staff. Wonderful breakfast and services.

Stayed in July 2021

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Stayed in November 2023

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Stayed in July 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in November 2022