Carrera 10 #25-99, Getsemani, 130001 Cartagena de Indias, Colombia
#3 of 310 hotels in Cartagena de Indias
Guests' ChoiceBased on 151 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.9
Value for money
9.2
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Viktoria
NetherlandsBeautiful place, perfect location, staff is extremely kind and owners are very flexibel about check in/out. Breakfast is amazing, they serve it at their cute brunch restaurant. The pool is perfect to refresh. Loved it! Thank you!
Stayed in April 2024
Reviewed: 28 April 2024
Danica
SerbiaWe really liked everything. The one thing that maybe we would like is that someone of the staff speaks a little English. But this didn't ruin our impression of this place. Google translate took care of everything! :)
We liked everything in Casa Jaguar. Lady, Dani, Katy and Loma (I'm not sure about the last name) are very nice and ready to help you any way they can. Maria and Morgan were not there to meet us but they were super responsive in the chat so they helped us about a couple of things. They let us to check-out a little bit later, and we could left our luggage until leaving the casa and going to the airport. We would definitely come back to Cartagena to this place. Breakfast was amazing!!!
Stayed in April 2024
Reviewed: 23 April 2024
Astrid
AustriaOne aspect to take into consideration is the location, is a bit further (10-15 mins walk) from the “ciudad amurallada”, however if you don’t mind walking is not bad and it is a rather quiet street if you want to be able to rest. Apart from that, I would only suggest to have more vegetarian options for lunch, but not a big deal since is easy to go somewhere else.
In general the accommodation was great, the room is a bit small but perfectly comfortable if you don’t plan on spending a lot of time inside. Good bed, good tv, and good AC. Service was specially great, everyone was very friendly, special recognition to Leidi, she was always smiling and willing to help, but really they were all awesome. Breakfast is really delicious and you can choose from different options. All really clean.
Stayed in April 2024
Reviewed: 12 April 2024
Cornelius
GermanyThe double room is very small - keep that in mind if you need space.
Very stylish and well located in the vivid old town of Cartagena. The room was clean and well equipped. The staff was super friendly and very helpful.
Stayed in March 2024
Reviewed: 10 April 2024
Samantha
CanadaThe rooms are quite small and the walls are thin. When people were in the pool it sounded like they were in our room so it didn’t feel like we had a ton of privacy.
The property is in an excellent location and attached to an amazing restaurant. The breakfast is amazing! The staff were very friendly and patient with us as we don’t speak any Spanish. We just used Google translate to communicate. The cool plunge pool was really nice to have as it was super hot while we were there.
Stayed in March 2024
Reviewed: 2 April 2024
Lauren
United StatesLoved Casa Jaguar. Awesome location -- close to everything but still quiet and a great value. We slept great and really really enjoyed the breakfasts in the morning. Do yourself a favor and get the pancakes. I will be dreaming about those the rest of my life. The staff members (reception, wait staff at the resto, cleaning staff) were all so kind and helpful. This place is great, would absolutely stay there again.
Stayed in March 2024
Reviewed: 31 March 2024
Caroline
United StatesThe rooms were a little small but you’d rather be out spending time in the city!
Casa Jaguar is a small sanctuary tucked in the perfect location - we were sad to only spend one night there. The staff were extremely friendly and breakfast was delicious!
Stayed in March 2024
Reviewed: 29 March 2024
Veerle
Belgium/
I’m a returning guest at Casa Jaguar and was so so happy to be back. The place is so beautiful and ideal to relax in the vibrant city of Cartagena. The staff is absolutely fantastic. The food is delicious and the service with the biggest smiles! I can not recommend Casa Jaguar enough.
Stayed in February 2024
Reviewed: 17 March 2024
Hilary
United KingdomNothing
Superb breakfast and very helpful and attentive staff. A great location, right in the heart of Getsemanae, but very peaceful
Stayed in March 2024
Reviewed: 11 March 2024
Brittany
United StatesI would stay at Casa Jaguar again and again, and recommend it to everyone. The staff was SO kind and accommodating, they let me check in early when I was just hoping to store my bags. It's in a great location, easily walkable to Getsamani and the walled city but somehow very quiet and serene. Breakfast was delicious, the rooms were immaculate and comfortable with powerful AC. The plunge pool was great, too.
Stayed in February 2024
Reviewed: 10 March 2024
Nina
United KingdomThis isn’t a good place if you’re hoping for lots of advice and assistance from the staff as there is basically the staff who work in the restaurant and then the cleaner. But there are loads of travel agents everywhere if you want to book excursions.
Lovely rooms surrounding a courtyard with a small plunge pool. Delicious breakfasts - I think the best I had in Colombia. And it’s in a fantastic location in the heart of Getsemaní. Very comfortable bed. Staff in the cafe were super-friendly and kind.
Stayed in February 2024
Reviewed: 1 March 2024
Zachary
CanadaBeautiful property in the heart of Getsemani! A quiet oasis from the hustle and bustle. Room was beautiful. Small pool was nice to cool down in after walking the city. Breakfast is amazing. Staff are super nice and accommodating!!
Stayed in February 2024
Reviewed: 27 February 2024
Elene
BelgiumSuch a lovely cosy hotel. It felt like home. The food was exceptional and the staff were very friendly and helpful. Loved the location too.
Stayed in February 2024
Reviewed: 27 February 2024
Timo
NetherlandsRooms are not very big, not a lot of space for luggage
Very central location in the old town. Even though it's on a busy street, the rooms are pretty quiet. The property is clean and well maintained, staff are very friendly and the a la carte breakfast is great!
Stayed in February 2024
Reviewed: 19 February 2024
Ines
GermanyThe place is beautiful, an oasis in the middle of trendy/ busy Getsemaní. With only four rooms for guests, the place soon becomes a home. The food is delicious (best breakfast/brunch we had in Cartagena). But the main thing is the hotel staff: simply wow. These people will go above and beyond (and then some!) To make you feel taken care of, like family. A very special shout out to Leidy, Gabriela, Kelly, Fanny, Aura. Our home away from home. Thank you, from the bottom of our hearts!!
Stayed in February 2024
Reviewed: 19 February 2024
Valentina
FranceVery noisy - rooms are not well isolated
Location Adorable staff Clean and minimal furnished rooms
Stayed in February 2024
Reviewed: 17 February 2024
Natasja
NetherlandsNothing.
The room was very clean and smelled amazing. Good, quiet location, just a few minutes from the main streets in Getsemani. The historic centre was maybe a 10 minute walk. Breakfast was amazing, the staff was really kind even though we did not speak Spanish, they did everything to help us make a choice for breakfast.
Stayed in February 2024
Reviewed: 8 February 2024
Chiara
ItalyEverything was perfect, the staff was super helpful in advising and answering our questions. Food is incredible! We had an amazing stay at Casa Jaguar and hope to be back soon one day.
Stayed in February 2024
Reviewed: 31 January 2024
Adam
United StatesGreat breakfast.
Stayed in November 2023
Reviewed: 21 January 2024
Adebayo
United KingdomN/A
The hotel was exactly as the pictures described. A wonderfully cosy place with terrific staff and amazing breakfast! Situated in a great location, you could walk to all major restaurants, nightlife within 20 mins if not quicker.
Stayed in January 2024
Reviewed: 17 January 2024
Pekka
United StatesNothing.
Very beatiful gem in the middle of Getzemane. The rooms are very modern, spacious and are actually better than many 5* hotels. Breakfast is just awesome.
Stayed in October 2023
Reviewed: 16 January 2024
Simon
SwitzerlandVery clean, super friendly staff and an excellent breakfast!!!
Stayed in January 2024
Reviewed: 7 January 2024
Bianca
United StatesLate night security is you calling out to the night attendant to lock the gate - we felt safe but does require a few moments of waiting on the street
Stunning and quaint - we loved this hotel! Would book again! Rooms are quiet, great AC and wifi, and showers have good pressure. Staff is so sweet and the breakfast is the best we have had in South America.
Stayed in December 2023
Reviewed: 2 January 2024
Hengmin
United StatesThe breakfast is amazing and staff is super helpful! They trying to make you feel it’s home. Room is very clean. Highly recommended!
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content