CALLE 2 # 1-23, 190001 Popayan, Colombia
#21 of 35 hotels in Popayan
Guests' ChoiceBased on 15 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.1
Value for money
8.4
Free WiFi
9.4
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Showing 1 – 15
Reviewed: 28 April 2024
Emilio
CanadaI like everything.
The location, the service, the personnel young, kind, helpful.
Stayed in April 2024
Reviewed: 7 February 2024
Aymane
Moroccothere was double bed covering the view in the window
I liked the service and location breakfast is cool
Stayed in February 2024
Reviewed: 26 June 2023
Rodrigo
ColombiaIt is close to the city center. The staff was incredible helpful and attentive. I got a room with a nice terrace and view. Tv had smart features and already connected to the internet.
Stayed in June 2023
Reviewed: 24 June 2023
Christopher
United KingdomThe hotel is awkwardly placed on a steep street, and it was hard to carry all the luggage up to the front door. The room was hot but the window had been sealed shut so we couldn’t open it. also no fans were available for the room or a/c
Really friendly and helpful staff. very comfortable beds and a great shower.
Stayed in June 2023
Reviewed: 7 January 2024
Diana
ColombiaWe got there and had to pay a different amount from what was quoted in my Booking.com reservation. The value quoted on Booking.com was COP $420,000, but we ended up paying COP $499,000. I still don't know why. Girl at the main counter told me that i also had to pay the booking.com commission, but even adding that amount, the numbers don't add up. In that sense, i felt cheated. Room looked great when we got there because it was at night time. When the morning came, i noticed that the wallpaper was peeling off the wall. When i took a closer look, I realized that the main wall (where the beds where leaning against), was full of damp/mould. Floor to ceiling. Looking behind the wallpaper, the wall was full of black spots. Mentioned it to the girl at the counter and she didn't seem phased: she told me that most of the rooms sharing that wall have a mould problem. Got there on January 1st and the Wi-Fi did not work: had to wait until the following day to be able to use it. Sensed a bit of arrogance with respected to guests: they know they have high scores, and because of that, don't seem to be bothered with what happens in the everyday operations.
Loved the house where the Hotel is located. Our room had a big window facing the town: we could see the top of the main cathedral from our window. The location is good, as you can walk anywhere and get to the main attractions in a few minutes. Very central. Having the restaurant on the 1st floor was very good, especially for the 1st days in the year, when a lot of restaurants in town are closed. Breakfast was good: they switched things around so as not to have the same breakfast every day. Outstanding shower in an excellent and newly renovated bathroom. Beds are very comfortable. Staff was very helpful. They allowed us to park in the garage on site. They provided us filtered water to fill our water bottles during our stay.
Stayed in January 2024
Reviewed: 12 October 2023
Daniel
United KingdomLocation is perfect. It is just away from the main busy streets so it’s super quiet at night especially having the window open. The staff are super helpful and friendly and couldn’t do enough to help especially Isabella. Breakfast is good.
Stayed in October 2023
Reviewed: 20 May 2023
Jalal
Dominican RepublicMy wife loved the service and the hotel. We enjoyed our time there. Close to everything. We will be back.
Stayed in May 2023
Reviewed: 22 February 2023
Christopher
ItalyThere were no bedside lights, just one central light with one switch by the door. Why put only one hook for towels in a triple room? It should be possible to pay by card in a hotel of this level.
Location good, pleasant place, friendly helpful staff.
Stayed in February 2023
Reviewed: 19 February 2023
Hedy
Colombiagreat location, great staff, and wonderful view of Popayan.
Stayed in February 2023
Reviewed: 26 April 2024
Martín
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 March 2024
Freddy
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 August 2023
Jakob
GermanyThere are no comments available for this review
Stayed in August 2023
Reviewed: 10 June 2023
Miguel
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 4 May 2023
Federico
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 15
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