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Reviews of Hotel Casa San Carlos Lodge Pereira

Kilometro 6 Via Pereira - Marsella Vereda Combia, 660007 Pereira, Colombia

#44 of 109 hotels in Pereira

Guests' Choice

Review score

Based on 29 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 21 April 2024

    9.0
    Excellent, would recommend, but expensive compared to others nearby
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Price of trips/ transport expensive

    Great bed, lovely location, very peaceful, restaurant very good

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    A very nice stayed
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night

    Reception not very usefull

    Breakfast amazing and the service as well

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Beautiful lodge near Pereira
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    An English breakfast menu would have been nice. Although we enjoyed the food, it felt very ordinary with nothing exotic on the menu. In room tea or coffee should be considered. After long days sometimes it's not convenient to have to step out for a cup of tea or coffee.

    Loved everything about our stay. Very scenic setting, super helpful and friendly staff. Very comfortable beds. Loved the toiletries too. The swimming pool is beautiful.

    Stayed in April 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Tours run from the hotel are very over priced. If you are savvy you will book separately with a licensed driver and save money.

    Amazing location and beautiful rooms

    Stayed in January 2024

  • Reviewed: 12 December 2023

    9.0
    One of my new favorite places to
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    I like everything about the property

    It is in a beautiful location and it’s a beautiful set up with wonderful people

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t like breakfast and the room to noisy, you can hear the others from the other rooms

    Stayed in October 2023

  • Reviewed: 5 August 2023

    8.0
    Beautiful hotel, Poor service
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff inefficient, breakfast is a bit like Faulty Towers. Hotel services unreliable.

    Beautiful setting, great views, cool looking rooms with huge comfortable beds

    Stayed in August 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A fantastic quiet setting. A wonderful pool to relax and hang that overlooks an incredible hillside. There’s also a lovely restaurant and bar. 

    Stayed in July 2023

  • Reviewed: 10 June 2023

    10
    country gem
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    We love quality of bed, food and the location

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Breakfast is excellent. Great cocktails. Beautiful views.

    Stayed in April 2023

  • Reviewed: 4 March 2023

    10
    paradise! there were days I just
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I cannot think of a thing. it was perfect!

    the properties was absolutely spectacular!!! I can’t say enough good things about this place. the views are amazing, the property is clean and they did not leave out any details. it’s just stunning. I can’t wait to go back.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    10
    Beautiful and relaxing stay in Pereira
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Evening cocktails took very long to receive. 30+ minutes

    The design of the rooms, facilities, bar/restaurant and pool area. Everything was very aesthetically pleasing

    Stayed in February 2023

  • Reviewed: 24 January 2023

    9.0
    will repeat, is like being in a retreat. amazing
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the food of New Year’s Eve, should be more special good and never asked us about allergies and special diet needs, it was given randomly

    location, very peaceful and lovely landscape. staff was very friendly

    Stayed in January 2023

  • Reviewed: 31 December 2022

    10
    our stay was great! Very memorable. I would come back on in that area again.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    the Food from the restaurant was mediocre to bad.

    location, rooms, architecture, pool, jacuzzi were great!

    Stayed in December 2022

  • Reviewed: 27 December 2022

    7.0
    awesome!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the prices, I think the Christmas dinner was overpriced and many items from the menu also overpriced.

    Everything, it was absolutely beautiful!

    Stayed in December 2022

  • Reviewed: 17 August 2023

    6.0
    Lovely location and views but comfort wasn’t great
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food wasn’t nice, the room was damp with little ventilation.

    The views, the swimming pool

    Stayed in August 2023

  • Reviewed: 11 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Even though there were only a couple of tables, we're waiting +1.5h in the restaurant for our dinner without any update from the staff while the rest of the tables which arrived later were already served. It's in an isolated location, which is cool, but without no chance of easily moving around.

    The views from the swimming pool were amazing

    Stayed in July 2023

  • Reviewed: 10 February 2023

    5.0
    A beautiful Hotel with terrible service
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights

    The service of the Hotel is terrible. Staff simply don't care. Weather you there for breakfast or dinner. Staff, don't care. They stand there, look their cell phones and wait for you to call them. The breakfast buffet is a joke. Why even bother. The coffee is so old and bitter, it is not drinkable. Given the area is known for the coffee, hardly understandable. The selection of food, limited. One Morning, we had breakfast at 9.30am and the buffet was depleted. We were a party of three. Then four English tourist joint for breakfast as well. There was no food left. The kitchen staff sat a their table in-front of the kitchen and did nothing. Really!?! My wife and I got serious food poisoning. When I write serious, I mean serious. Not just and upset stomach. One morning I ordered the Calentado for breakfast. About 3h after breakfast I felt my body going down. All afternoon and night I was throwing up. In the afternoon my wife ate the Ceviche. Same thing. She got violently ill and joint me throwing up all night. We took turns hugging the toilet. It was not pretty! We were seriously ill. The next day, we mentioned this to staff. They could not care less. Simply shrugged their shoulders. In the end, we had to order medicine from the Pharmacy up the road. On the third day, after feeling somewhat better and being able to eat again, we ordered chicken soup for dinner. Astonishingly enough, them knowing our situation, the soup was lukewarm with more being on the cold side. The shrimp in my the soup, was still cold. I rejected my soup and sent it back. My wife gave the soup to her Mom. She in the end, got diarrhea. No joke. That was the last time we ate at this place. This kitchen has a serious problem. Leaving the hotel can be a challenge. Driving down to the gate, there is no one to open, or reception is not occupied. This means, you need to turn the car around, drive up to reception, find a person, they then open. Really!!!! We won't stay there again.

    The hotel is actually quite nice. Rooms are spacious and comfortable. The restaurant has a nice view. Pool and facilities are nice. But there are problems.

    Stayed in February 2023

  • Reviewed: 11 January 2023

    6.0
    Beautiful location...but
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    The price was very high for the value. We were looking forward to a relaxing time together, but I still do not know what services were available. There were no information (written information) available. Drink service was really slow (40 minutes for a drink?).

    Staff was friendly and knowledgeable. The hotel is beautiful, the location is amazing.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    4.0
    overrated - nice view but nothing to do
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    there is nothing to do here - you can’t even hike / go for a walk without paying extra, and the food is awful

    it’s a nice view

    Stayed in January 2023

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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