Avenida San Martin Cra 2 No 7-126, Bocagrande, 130001 Cartagena de Indias, Colombia
#226 of 312 hotels in Cartagena de Indias
Guests' ChoiceBased on 130 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
9.1
Facilities
7.7
Staff
8.5
Value for money
7.9
Free WiFi
6.9
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End of dialog contentReviewed: 15 April 2024
Anel
Panamaroom was smaller than expected.
Location its good for what you get.
Stayed in April 2024
Reviewed: 29 March 2024
Christian
GermanyThe breakfast was a joke, while several staff members were there working, the available food was almost nothing. See the photo I did from their "great" fruit and the cold juice. Both completely empty, coffeepot was also empty for a longer time. They did not seem to keep anything available until you ask for it.
The staff was very helpful and allowed us a late check out (free of charge, however a later staff member wanted to charge us but when reminded, the extra cost was waived). The hotel is in a great local spot, traffic to the walled town center Getsemani was crazy busy, it must have been because of Easter Holidays that just started. We stayed also in Getsemani, depending if you want a beach holiday, I can recommend that hotel, if you want to have the "real" life then find something in Getsemani.
Stayed in March 2024
Reviewed: 14 March 2024
Marvin
Costa RicaThe a/c wasn’t working
Very clean and excellent location
Stayed in February 2024
Reviewed: 28 February 2024
Dmitry
United Statesvery basic room furnished, there was not even a chair
location, security, stuff
Stayed in January 2024
Reviewed: 19 January 2024
Brenda
PanamaHad a good time at the hotel, but gotta say, the bathroom could use a little makeover. Everything else was pretty chill!
Stayed in January 2024
Reviewed: 30 December 2023
Menno
NetherlandsSwimmming pool
The rooms and breakfast
Stayed in December 2023
Reviewed: 19 December 2023
Gustavo
CanadaThe pool is small, some of the guests don’t respect the rules and go to the pool after it closed. Couldn’t get my eggs prepared correctly, every day was the same story, trying to explain them how to cook Sunny side down.
Stayed in October 2023
Reviewed: 12 December 2023
Cristian
CanadaIt was good.
Close to everything
Stayed in November 2023
Reviewed: 10 December 2023
Maria
ColombiaBreakfast is only soup and fruit. The room didn’t have windows so it was always dark unless you kept the light on.
Location
Stayed in December 2023
Reviewed: 20 November 2023
Johan
ColombiaThe water pressure was very poor, there was barely any cold water stream
Everything was clean, comfortable and the staff is very nice
Stayed in November 2023
Reviewed: 25 October 2023
Hardy
United StatesThe young girl at the check-in counter was super friendly
Stayed in October 2023
Reviewed: 14 August 2023
Eugenio
United StatesThe breakfast wasn't they need more attention to the client and more food
The stay was plesent
Stayed in August 2023
Reviewed: 24 June 2023
Matt
United KingdomMy room didn’t have a window. Maybe that’s a good thing if you don’t sleep well. Coffee was not good at breakfast. And when I returned from breakfast three staff were outside my room. They seemed to want to undertake some sort of inspection and looked at me like I’d just murdered someone! I never got a proper explanation of what it was all about.
Friendly and happy staff. This seems to be a rarity these days. Nice breakfast. For the money it was fine.
Stayed in June 2023
Reviewed: 13 April 2023
Samuel
United StatesI would say nothing that I didn't like
Staff was fantastic. Eager to help. They run a good ship.breakfast had fantastic fresh juice and a full staff to help.very good service. Easy to sleep through the night.
Stayed in April 2023
Reviewed: 23 February 2023
David
Colombiabathroom needs to get renovated, room updated
location, clean, good breakfast
Stayed in February 2023
Reviewed: 23 January 2023
Jesús
Colombiait’s an old property
the pool
Stayed in January 2023
Reviewed: 9 January 2023
Michele
ThailandAbsolutely expensive for the hotel quality. Room small.
Location near restaurant and beach.
Stayed in December 2022
Reviewed: 25 December 2022
Giovanni
Colombiala cama era de resortes
Stayed in December 2022
Reviewed: 14 December 2022
David
United StatesUpon arriving our shower didn’t work properly, and the bathroom fixtures were falling apart. No hot water at night as well. (Given the weather in Cartagena I know hot water isn’t necessarily desired by everyone but still some of us like a warm shower even in warm weather.) Asked to switch rooms and was given a new one promptly.
The staff. They were understanding and accommodating especially when we asked to switch rooms.
Stayed in December 2022
Reviewed: 7 September 2022
Juan
ColombiaCleaning could be improved.
Location and staff
Stayed in September 2022
Reviewed: 3 June 2022
Ovidiu
United KingdomWifi connection was bad
The staff were very friendly and attentive with our needs. And the location is spot on in the middle of Bocagrande good access to eateries and bars.
Stayed in June 2022
Reviewed: 7 April 2022
Luisa
Costa Ricathe cleaning of the bathroom and shower was very bad!! the windows of the shower were very dirty!
location
Stayed in April 2022
Reviewed: 2 March 2022
Jessica
Colombiathe ammenities
the staff
Stayed in January 2022
Reviewed: 6 November 2021
Ana
Colombiacard´s door didn´t work very well
water in the refri.
Stayed in October 2021
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