calle 9 # 7-47, 057050 Santa Fe de Antioquia, Colombia
#10 of 35 hotels in Santa Fe de Antioquia
Guests' ChoiceBased on 63 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.5
Facilities
9.0
Staff
8.9
Value for money
8.5
Free WiFi
5.7
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Showing 1 – 25
Reviewed: 1 April 2024
John
United StatesCould use a stronger (or additional) air conditioner. The jacuzzi tub did not have warm water.
The hostess was awesome! The service was awesome. Highly recommend this place.
Stayed in March 2024
Reviewed: 30 March 2024
Theodore
United StatesI was over the pool with one of the speakers below the room's balcony. They could move the speaker to a different area, as there are other speakers. This would allow the occupants of the front rooms, like mine, to take an afternoon nap. Also, set a time to turn the music off at night, such as 9 or 10 pm.
The staff was friendly and helpful. Outstanding view of the mountains and countryside. The breakfast was very good. In general, the food was very good.
Stayed in March 2024
Reviewed: 3 March 2024
Karl
New ZealandThe receptionist was not welcoming and despite several requests to speak Spanish slowly, she made no attempt to help me understand. I can speak Spanish reasonably well and tried several times to communicate however she spoke so quickly I resorted to English (which she spoke very badly). I felt like she found my presence annoying, and I found this attitude demeaning and embarrassing. Other staff were friendly and helpful.
Beautifully decorated hotel reasonably close to the center. The room was nice and quiet with a comfortable bed and nice shower. I appreciated the tv with sports streaming. The pool area looks nice. The breakfast is nice and filling.
Stayed in January 2024
Reviewed: 27 September 2023
Nicolas
ColombiaThe bed was old fashioned and a little small
The staff is really nice
Stayed in September 2023
Reviewed: 8 September 2023
Jose
United StatesThe hotel itself was excellent. I would recommend that they abstain from constantly playing music loudly in common areas. It’s difficult to enjoy the space in peace. Additionally, nearby businesses and/or residences played loud music constantly and late into the early morning. We have traveled to Columbia several times and are always surprised at the lack of properly brewed coffee. The coffee served here was no exception.
The hotel was conveniently located on the main thoroughfare into the city and was near good restaurants and the center plaza. The hotel itself was quaint, clean, and aligned with the cultural character of the area. Staff was professional, courteous, and accommodating.
Stayed in September 2023
Reviewed: 14 August 2023
Catalina
ColombiaThe facilities are very nice and clean. The staff is very friendly
Stayed in July 2023
Reviewed: 12 August 2023
Natalia
United StatesBeautiful colonial hotel with amazing view
Stayed in August 2023
Reviewed: 19 July 2023
Catalina
ColombiaEl personal es amigable y servicial. Las instalaciones son agradables.
Stayed in July 2023
Reviewed: 23 June 2023
Arango
United StatesWe liked the hotel , the service is excellent , friendly environment, we definitely want to go back.
Stayed in June 2023
Reviewed: 16 April 2023
Lauren
United Statesit was close to where we wanted, had a beautiful view, and great facilities.
Stayed in April 2023
Reviewed: 18 February 2023
Lois
CanadaNothing
Four choices of fresh cooked breakfast with coffee, fresh orange juice and bowl of fresh fruit. Wonderful!
Stayed in February 2023
Reviewed: 30 January 2023
Keith
United StatesLack of parking
LA tranquilidad del hotel
Stayed in January 2023
Reviewed: 25 January 2023
Progresivo
ColombiaLoud music on the bar until late at night, the place is small so you can hear it loud in your room
Best location in Santa Fe de Antioquia, beautiful theme and decoration, the pool is very nice
Stayed in January 2023
Reviewed: 26 October 2022
Roger
United StatesBeautiful hideaway hotel. Highly recommended for some quiet and peace
Stayed in October 2022
Reviewed: 8 July 2022
George
AustraliaGreat old building thatvhas been restored beautifully. Lovely pool area.
Stayed in June 2022
Reviewed: 2 June 2022
Alex
United Statesno wifi in the room, room itself was small with no window, small bed.
wonderful little hotel with a pool, fairly cheap drinks, free breakfast and good location to town.
Stayed in June 2022
Reviewed: 6 May 2022
Hilarion
United Statesparking can be an issue.
Manager Daisy was welcoming, professional, helpful & always there to care for her guests. The pool & jacuzzi are gorgeous as is the view from poolside. The room with a balcony & jacuzzi was huge & had tge BEST rain shower on tge planet. great towels & bedding too. there is paid guarded parking nearby although the town is safe & many park along the streets. we walked into other small hotels & in comparison, Hotel Nueva Granada was the nicest. very fair price too.
Stayed in April 2022
Reviewed: 5 May 2022
Phillip
United StatesWifi was weak. Windows have no glass, but that makes it more authentic.
Small hotel. Friendly and attentive staff if not a bit laid back. Very cool hotel done in the colonial style. I felt like I was back in 1850. Came mid-week so my friends and I had the place to ourselves. Quite room, comfortable bed.
Stayed in May 2022
Reviewed: 21 March 2022
Gerardo
ColombiaThey seem a little short of personel
comfortable and well designed
Stayed in March 2022
Reviewed: 27 January 2022
Madeline
United StatesThe staff was amazing and went above and beyond to help us during our stay! We were visiting for a wedding, had done little research on the area and speak little to no Spanish. To say we had planned poorly would be an understatement, but luckily the hotel staff did everything they could to help us. We surely would have missed our flight home to the states if it wasn't for the manager stepping in to help us find a driver from Medellin!
Stayed in January 2022
Reviewed: 14 December 2021
Manuel
United StatesThis was my second time there and I had a total different experience this time with the service. The first time was amazing, they clearly changed the staff, now the service is still friendly but extremely slow.
Perfect location, nice facilities and comfortable beds!
Stayed in December 2021
Reviewed: 11 November 2021
Alejandra
Canadabeautiful colonial style. the pool and common areas were beautiful and the lay out of he property was very unique. The ladies that work at the hotel were extremely nice and helpful.
Stayed in November 2021
Reviewed: 31 December 2023
Sylvia
CanadaIt was difficult to communicate with staff unless you are fluent in Spanish. No English spoken. Initially put me in room without wifi
Pool was nice
Stayed in December 2023
Reviewed: 20 September 2023
Jose
United StatesThe hotel, centrally located, did not have designated parking. There was constant noise from area residents, businesses, and the hotel; music playing loudly from early morning to late at night - unnecessary and unpleasant. The hotel “restaurant” menu was limited. The rooms were quaint but small.
The hotel was easy to reach and conveniently located near the center of the city with close access to restaurants and some markets. The facilities were nicely decorated and fitting with the Spanish colonial architecture. The weather was hot but the ac helped make it a pleasant stay. Staff was courteous, professional, and responsive.
Stayed in September 2023
Showing 1 – 25
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