43c36 Calle 7D, El Poblado, 050022 Medellín, Colombia
#32 of 360 hotels in Medellín
Guests' ChoiceBased on 126 hotel reviews
9.0Cleanliness
9.4
Comfort
9.6
Location
9.4
Facilities
9.2
Staff
9.3
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 20 May 2024
Roberto
United StatesThe rooms are very basic for such a price. I was expecting a premium luxurious suite with a great bed, appliances and amenities but the room was tiny regular 4 stars like space with a basic bed, uncomfortable mattress, regular pillows, cheap appliances and ridiculous amenities. You can't charge +$400 for such a basic room. It was a big disappointment for me.
Service
Stayed in May 2024
Reviewed: 6 February 2024
Pasqualin
United StatesThe bar upstairs was not open during the week.
Staff was very friendly and helpful.
Stayed in February 2024
Reviewed: 17 December 2023
Anton
BulgariaThere was not a coffee maker in the room
Stayed in December 2023
Reviewed: 16 December 2023
Adrien
United StatesNothing.
Everything. Bonus: tucked away in a quiet corner of a very lively neighborhood.
Stayed in December 2023
Reviewed: 19 September 2023
Stefano
Italynothing
food and service
Stayed in September 2023
Reviewed: 1 September 2023
Lisanne
United KingdomNothing
Everything about this hotel was fantastic. The staff, the food and the rooms were all exceptional
Stayed in August 2023
Reviewed: 22 July 2023
Priya
Singaporenothing
clean and classy
Stayed in July 2023
Reviewed: 18 July 2023
Erich
AustraliaThere is a restaurant on the ground floor, which has a good reputation. Unfortunately there is no preferential booking for incoming guests, which is frustrating. The restaurant staff were good about working with us to find a place, but it was at lunchtime instead of during the day.
This is a boutique hotel, very well designed. You don't really see, from the road, what it is like, but there is a nice ambience when you walk in. The staff are very helpful and friendly. The concierge service was very good, throughout our stay.
Stayed in June 2023
Reviewed: 22 June 2023
Jacqueline
United KingdomBeautiful decoration restaurant staff
Stayed in June 2023
Reviewed: 13 June 2023
Jaramillo
ColombiaThe food.
Stayed in June 2023
Reviewed: 17 May 2023
Andrea
ArgentinaIncredible astonishing room
Stayed in May 2023
Reviewed: 16 April 2023
Alexandra
United StatesLocation. one needs to walk through not a very interesting area for about 20 min to get to the best restaurant, lively nightlife
Great place in every detail!
Stayed in March 2023
Reviewed: 17 March 2023
Mark
United KingdomThe gym and pool were attractive but compact.
Excellent breakfast, outstanding quality of food in the bistro, flawless and friendly service, the bed was extremely comfortable, high quality decor, safe location near to many bars and restaurants
Stayed in March 2023
Reviewed: 10 March 2023
Jon
United StatesRooms a little larger? And the cost of doing laundry was outrageous.
The customer service was excellent. That was what really made it such a great experience. But the rooms and lobby and the amenities were all top notch as well
Stayed in March 2023
Reviewed: 8 March 2023
Karen
United Kingdomthe menu of the bistro is limited and no salad dishes. they told me only carrots are available!
situated in a nice quiet area, the restaurant food choice has limited options in salad but good quality food. I like the pool. standard of the food and drink is high, and nice interior of the room. I love my welcome drink which is like a coffee with liquor.
Stayed in March 2023
Reviewed: 14 February 2023
Paul
United Statesthe size of the rooms. There was no place to put things. Other than this problem the hotel was a delight.
The facilities were modern, well, equipped on the dining was excellent. The staff was friendly, courteous, and well trained.
Stayed in February 2023
Reviewed: 13 February 2023
Sharon
United StatesWe loved everything!
The breakfast was superb. Everything was so fresh and delicious. The service was also exceptional! All the waiters and staff are so friendly and helpful. We will definitely book again at El Cielo when we return to Medellin.
Stayed in February 2023
Reviewed: 9 February 2023
Abraham
NetherlandsThe personal service, the beauty and comfort of the hotel with the most kindest staff made our stay memorable .::
Stayed in February 2023
Reviewed: 16 December 2022
Tracey
United KingdomThe fine dining restaurant was amazing. The room and roof top pool and bar great. Staff couldn’t do enough for us and were all very friendly and efficient
Stayed in December 2022
Reviewed: 21 November 2022
Francis
SwitzerlandBreakfast was a bit complicated to select...
Everything very nice with a special mention for the architecture, the volumes and the deco.
Stayed in October 2022
Reviewed: 20 November 2022
Richard
United KingdomHousekeeping didn’t happen until mid-afternoon and the roof bar was closed on a Friday night which we didn’t know in advance.
Beautiful hotel with extremely attentive concierge and welcoming porters and doormen. Excellent rooms and food.
Stayed in November 2022
Reviewed: 14 November 2022
Cindy
United Stateseverything! service, location, style and the pool.
Stayed in October 2022
Reviewed: 12 November 2022
Franck
Portugalbeautiful hotel, exceptional service, amazing food
Stayed in November 2022
Reviewed: 25 October 2022
Lindsay
United StatesOverall amazing! Seems like one of the original hotels in the area, not bad, just maybe could use a refresh in the rooms.
Restaurant was amazing. Staff was super nice. Beautiful hotel!
Stayed in September 2022
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