1048 Calle 3 via princial, sobre el banco de bogota, 418060 San Agustín, Colombia
#16 of 36 hotels in San Agustín
Guests' ChoiceBased on 13 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.6
Value for money
9.3
Free WiFi
10.0
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Showing 1 – 13
Reviewed: 29 March 2024
Stijn
BelgiumThe breakfast is below standards. Coffee wasn’t good. Only one type of fruit offered. Only 2 options: eggs or sandwich.
Great staff and fantastic rooms
Stayed in March 2024
Reviewed: 28 March 2024
Reynaldo
ColombiaA bit hard to access the parking lot. Breakfast options are very limited. Also, just one guy doing a lot of stuff. From serving to bellboy, poor guy.
It’s conveniently located. Almost everything is new and staff is nice.
Stayed in March 2024
Reviewed: 29 December 2023
Catherine
United KingdomSoundproofing could have been better.
I stayed in Dec 2023. The hotel is very new and everything is super clean. I was given a warm welcome from José-David and Fernando and the restaurant was able to accommodate my late arrival.
Stayed in December 2023
Reviewed: 7 November 2023
Christian
SwitzerlandJam for breakfast would be nice
Very good new Hotel with pool and restaurant, even you have to tell them, what you would like to eat for dinner. But after excursions during the day it's nice to rest at night. Great staff. All of them smart and helpful. Mauricio and Diego at the reception, Fernando as waiter and handyman, Mari cooking and Marina cleaning the rooms. They organise tours for you.
Stayed in November 2023
Reviewed: 28 August 2023
Kalliopi
GreeceI could not ask for more. I was absolutely satisfied!
The breakfast was delicious. The hotel absolutely new and clean, the personnel extremely friendly. I felt as if I was at home, I would like to go back there.
Stayed in August 2023
Reviewed: 31 May 2023
Martynas
Irelandnew and modern. the staff were super attentive and couldn’t recommend this place enough
Stayed in May 2023
Reviewed: 26 February 2024
Peter
United KingdomRoom was small with no room for a wardrobe, one bedside table and nowhere to put luggage, bathroom also tiny one hook to hang towels, breakfast poor scrambled eggs and dry bread no butter, jam, fruit, tea only coffee to drink, poor sound insulation couldn't have window open and with no fan or AC and no ice available when we asked, so hot at night, if opened window noise from neighbors and their cigarette smoke came into the room. No free water in room, as this was 290k not acceptable
The pool was nice but only had 2 chairs for a hotel that could accommodate 50.. room was modern, bed comfortable
Stayed in February 2024
Reviewed: 13 August 2023
Mauricio
ColombiaI´m updating my review as after my complain, management contact me to solve the situation. They also explained how my feedback helped them to improve and the measurements taken. Finally I have my shoes and a gift form them. We left a couple of shoes in the balcony and only noticed after our departure. We called to reception twice and they committed to review with the staff and return back the staff but never happened. This killed the whole positive experience
Stayed in July 2023
Reviewed: 31 March 2024
Sara
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 31 December 2023
Lina
ColombiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 8 September 2023
Yoshimitsu
JapanThere are no comments available for this review
Stayed in August 2023
Reviewed: 18 August 2023
Gerard
United KingdomThere are no comments available for this review
Stayed in August 2023
Showing 1 – 13
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