Great

Stayed in March 2024

A little hard to get there with your own car, last kilometers are on a damaged dirt road

Beautiful place in the heart of the coffee plantation. The people were very nice, the food was delicious, and the pool was a very nice bonus! Nice activities to learn more about coffee.

Stayed in March 2024

Everything was wonderful, the only small thing was I did the plantain cooking course which was in a different building, then at the end we were told we should give the teacher a tip (we had paid for the course). I didn’t have any cash on me as there was no need on the finca as you signed receipts for everything, so I felt really uncomfortable and awkward as I had to try to explain to the woman that I thought her course was very good but I didn’t have cash. Maybe they should tell you that tips are expected or something.

Such a beautiful place! I spent 2 nights here and it was just wonderful, the views from my little terrace were breathtaking and the finca and surrounding areas were so lush. Food was delicious and they catered really well for my dairy allergy. I did the coffee tour which is an absolute must. The staff were also super helpful and booked my onward buses (twice because I managed to miss the first one!!)

Stayed in February 2024

Nothing

Total immersion in the coffee region guaranteed at the Hacienda Venecia with comfortable rooms, welcoming and relaxing common areas, abundance of birds to observe within this quaint landscape, excellent food and informative coffee tour. Was one of our highlights in Colombia! Muchas gracias to the team for this warm welcome!

Stayed in March 2024

Beautiful peaceful hotel. Enjoyed the pool, the coffee and cocoa tours, the food, everything

Stayed in March 2024

Beautiful gardens, helpful and friendly staff, excellent food, and comfortable and spacious rooms filled with antiques. The Hacienda offers trips to orchid farms and birdwatching tours, in addition to on site coffee tours.

Stayed in February 2024

The Hacienda is a hidden gem!

Stayed in February 2024

The setting is beautiful and well organized. We loved our time there. We went on the bird and coffee tours and thoroughly enjoyed them both. The food is excellent— traditional Colombian fare, but very healthy and light. Highly recommend.

Stayed in February 2024

nothing

Lovely place, beautiful, very charming staff, great vegetation, birds, plants and let's not forget the pool!

Stayed in February 2024

Wonderful reception staff, very good coffee tour, food good and staff very helpful. Unbelievable location and wildlife although not that easy to teach in a non 4 wheel drive

Stayed in February 2024

Have to think... no big thing, more of a tip but water in the shower could be a bit warmer in the evening and there could be some more places to hang clothes. What i disliked most is that we couldn't stay longer!

Highly recommended. Located in nature, in the midst of a large coffee farm. Have had some 2000 hotel nights in my life, but have rarely run into such lovely staff. They all had the ability to make you feel like the most wanted guest, always happy to help and give a smile. Food was very nice, good variation for breakfast, free good coffee from the hacienda and a set dinner that we always enjoyed. Nice pool area and good walks with the opportunity to see lots of birds. A special thanks to Gilbert who provided a tour through the coffee making process in a personal and humorous way.

Stayed in February 2024

Nothing

The seething is gorgeous, lush and green. The space is so comfortable, you can feel at home to relax, enjoy the pool and enjoy the meals.

Stayed in February 2024

We travelled as a group of three friends, and due to availability we booked rooms in both the Main House and the Coffee Lodge. There are a few things which perhaps are not immediately understood when booking, such as the fact that each house has its own staff who cook and serve the meals at a fixed time each day (but thankfully they accommodated us having the lunch and dinner meals together), as well as that, I would guess due to safety reasons, the gates at each location are locked at around 9pm (there is a nonstop number that can be called after that, but who wants to inconvenience anyone?)

Our stay was really great and the staff were really sensitive to our needs (for instance, we had an evolving medical situation back home and our last tour had to be interrupted - we were not charged for it and the staff passed on their good wishes to us upon departure). I’ve traveled to nearly 40 countries and to me the true value of a service is seen when things go wrong, not when everything goes as expected. We did not hang around much around the farm, although the pools at each location looked lovely, instead we took tours every day - which for us, coming from Europe and without a rental car, were good value for money. Since our Spanish is not anywhere near-native, we got an English-speaking guide called Johan, and this review should be mainly about him - as he is simply a real asset to the farm. Johan is such a kind, gentle soul who not only possesses a wealth of knowledge about everything from coffee to rock music, but also is incredibly fun to be around. We learnt lots but it always felt like talking to a friend who also wanted to know a bit about us, and not just pass information. We did the tour of Los Nevados and the thermal baths on day 1, the tour of Cocora Valley, Salento and Filandia on day 2, as well as the coffee tour on our last day, and we would have enjoyed staying more just to learn more about Colombia and share some more laughs with Johan. He is simply an incredible, genuine human being, and if we are to return he’d be part of the reason!

Stayed in February 2024

Everything was perfect!

We stayed in the lodge. We booked the meal and it was great. Super clean hotel, nice pool, nice breakfast. The staff was really nice. We did a coffee tour (super interesting), and there are many walks (lots of birds) to do around with amazing views. Would definitely come back!

Stayed in January 2024

All delicious, fresh locally sourced food prepared in the kitchen. A beautiful location with lots of great walks around the coffee plantations and lots of activities for guests.

Stayed in November 2023

a magical playground for coffee lovers

Stayed in January 2024

Hated leaving

Absolutely loved our stay Very tranquil location Plenty of activities if required Nice pool area

Stayed in January 2024

HOSTEL This was definitely not worth the price. The room was tiny with no space for luggage,the only thing that fit in the room was the bed. The plugs were not near the bed and there was no side table,so everything was dangling from the plugs. The window had netting at the top which was torn,qe had to improvise by covering it with a towel to avoid mosquitoes. The prices they offer for taxis are absolutely ridiculous when compared to the rest of Colombia. 150,000 COP to reach the centre of Manizales,half an hour away. And they know that as tourists we have no choice but to pay this ridiculous amount as no other taxi will come down into the valley. Therefore, I suggest that if you go to Hacienda,it is for 2 days without moving. Their transport service was never on time. When We arrived at the top we waited for over an hour to be picked up.

We stayed in both the hostel and the lodge,very different reviews for both areas. LODGE We really enjoyed this,the hacienda is stunning,completely surrounded by nature. Dinner was delicious and was in a very homely setting. The coffee tour was worth it and very informative. The staff were very helpful and booked our buses/taxis. The hacienda was definitely one of my favourite stays in all of Colombia.

Stayed in January 2024

The place is inevitably isolated, being primarily a coffee plantation, so don't expect to be able to move easily in and out of the hacienda if you don't have your own means of transportation.

Very relaxing: placed in a large coffee plantation, you're surrounded by birds and lush nature. The view from the coffee lodge was great. We also did the 2h30m coffee tour and it was interesting and well made. Staff were very attentive, kind and helpful.

Stayed in December 2023

There could be a little bit more shade provided around the pool as it's quite hot during the peak hours. We also arranged and pre-paid for a taxi service to pick us up from the airport and it was over an hour late. When trying to contact the hotel, our messages were being read but not answered which was a bit frustrting after a 7 hour flight.

With unlimited coffee, cozy and clean rooms, hot showers, and friendly staff, you are sure to enjoy your stay at Hacienda. All meals are served family style with the other guests, which were all very fun and very delicious. Bonus points as dessert (postre) was served for both lunch and dinner.

Stayed in December 2023

Being an active coffee plantation free coffee produced on site was made available to us all day long. The Arepas were excellent and the food was copious with a hacienda style flair. We stayed here before at the main house which was also very nice; but this time around our group was larger and so rooms were booked at the Coffee Lodge with amenities fit for our stay. The setting is awesome away from road and city "hum" surrounded by a luscious vegetation, vistas and birds that appeals to your wanting to extend your stay beyond your booking.

Stayed in November 2023

Very nice food (breakfast, lunch and dinner). Very friendly staff and guides on the whole farm. Great tour to the volcano.

Stayed in October 2023

Great coffee tour with very knowledgeable guide

Stayed in October 2023

The Main House and its setting within the gardens was exceptional. To wake in the morning and watch the amazing bird life from the veranda was so beautiful and so relaxing. The home cooked meals and friendliness of the staff made for a perfect stay. Unlimited free coffee from their farm was a bonus.

Stayed in October 2023