Kilometro 32 troncal del caribe Vereda los naranjos, 470008 El Zaino, Colombia
#5 of 37 hotels in El Zaino
Guests' ChoiceBased on 275 hotel reviews
9.5Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.6
Staff
9.9
Value for money
9.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2023
E
United StatesNo wifi reaching to the room, but it was good in common areas.
Stayed in April 2023
Reviewed: 23 May 2023
Catu
Argentinanothing
the views from the terrace, the great food, the parrot, the kind staff and the nice cabins. We got a beer with the sunset and the Tayrona view. They stored our bags for us to go to the park and stay the night there.
Stayed in March 2023
Reviewed: 21 May 2023
Aleksandra
United Statesnothing. all was great
this was the highlight of our trip. the hostel is so so so beautiful, massages were relaxing and staff was so helpful. the food was really good, no disappointments, just positives. I will be back if I ever go to Tayrona again
Stayed in May 2023
Reviewed: 14 May 2023
Melanie
FranceNothing
Staff were extremely friendly and smiley, personal thanks to Santiago who was absolutely brilliant. We had a very heavy bag and staff took care of it despite the very many stairs. Welcome cocktail which is a nice touch. The room was very clean and the shower had hot water which is rare in the area. The views are fantastic, you will love the sunset. Dinner was good (very yummy coconut rice) and they even asked whether we wanted our red wine at room temperature (they tend to serve it cold in Colombia). Good breakfast. Close to Tayrona Park which avoids having to do a long drive. Hotel helped us organise our taxi requirements.
Stayed in May 2023
Reviewed: 8 May 2023
Verena
Germany-
Nice Eco Lodge with a nice atmosphere and a lovely room. Very attentive staff, nice food in the restaurant and the breakfast was nice, too. There's a nice view.
Stayed in April 2023
Reviewed: 6 May 2023
Lena
GermanyEverything was perfect - we had an amazing stay, the room and the whole hotel complex was super pretty, the staff was always very friendly and supportive with all questions. we also booked a massage which was very nice and the view from all points of the hotel is incredible.
Stayed in May 2023
Reviewed: 1 May 2023
Zuzana
United Kingdomlovely eco place with an amazing view
Stayed in April 2023
Reviewed: 16 April 2023
Christoph
Germanyit was a Great stay !!
Stayed in April 2023
Reviewed: 16 April 2023
Pablo
United StatesNothing! Maybe only that we got an old taxi for our ride from El Quetzal to Cartagena (although our taxi driver was SUPER NICE & friendly!).
The view / location was just stunning! Even better than the photos on the Lodge’d website. The team at the Quetzal Dorado were really nice, super helpful and assisted us with all our questions and concerns. We loved it!
Stayed in April 2023
Reviewed: 13 April 2023
Tim
NetherlandsThe food was ok but not more than that
Really nice to relax for a day or two very close to Tayrona park. Beautiful view from the terrace and nice accommodation in general.
Stayed in April 2023
Reviewed: 2 April 2023
Stefan
NetherlandsAmazing view and a very friendly and helpful crew!
Stayed in March 2023
Reviewed: 1 April 2023
Sophie
NetherlandsThis place was absolutely amazing. When arriving we got a welcome drink, everything was really clean, the food was delicious and the staff was very helpful. Also, we had to walk only 25 minutes to the entrance of Tayrona Park. I would highly recommand this place.
Stayed in April 2023
Reviewed: 22 March 2023
Daniel
NetherlandsThe ecolodge is next to a busy road. We needed the sound of the airco in order not to hear the trucks during the nights. Maybe if you have room a room at the back of the resort, it will be a little bit better.
The view from the restaurant is stunning, the personnel is friendly.
Stayed in March 2023
Reviewed: 16 March 2023
Kimberly
NetherlandsNice rooms but expected the rooms a bit more luxury for the price. The mosquito nets around the beds didnt close and had holes in it
Really nice and helpfull staff. Good food, amazing view! Walk to tayrona Round 20 minutes.
Stayed in March 2023
Reviewed: 13 March 2023
Sandra
United KingdomPerfect place to stop for a couple of days after the trek to Tayuna. Amazing sunsets, perfect to watch with a beer and game of cards.
Stayed in January 2023
Reviewed: 13 March 2023
Maaike
NetherlandsNot really a minus!
Very beautiful stay and nice staff!
Stayed in January 2023
Reviewed: 9 March 2023
Phil
United KingdomBoy on front desk, very friendly and helpful. Massage was excellent with amazing views at Sunset.
Stayed in March 2023
Reviewed: 7 March 2023
Rene
NetherlandsI had a perfect stay here. It’s close to the park (walking distance), staff was really nice, food was excellent, spotless clean and best of all: really good mojitos. Which you will appreciate and the hike trough the park!
Stayed in March 2023
Reviewed: 2 March 2023
Tim
United KingdomNothing we didn't like. Great place and the staff made it special.
From the moment we arrived we had a great stay. In fact, before that, as advance communications were great and confirmation that our dietary requirements could be met. Excellent information on arrival, a lovely room, fantastic terrace with sunsets and birds and cocktails, great food - and wonderful help with everything. Nothing was hard, everything was easy and smooth and no problem.
Stayed in March 2023
Reviewed: 10 February 2023
Nicole
NetherlandsNothing
Santiago amazingly welcomed us with his friendly attitude and service. We immediately felt welcome and had an amazing time in this place, even though it was only for one night. The food was awesome made by a local "mama". The service was perfect. There is a swimming pool, pool bar, darts and stuff. The view from the restaurant was beautiful. There was animals everywhere to watch. The general vibes of this place was so positive and welcoming. Shout out to Santiago for taking such good care of us!
Stayed in January 2023
Reviewed: 9 February 2023
Laura
ColombiaLocation, view, facilities.
Stayed in January 2023
Reviewed: 8 February 2023
Fleur
NetherlandsEverything was perfect! Very cozy private cabin with AC. Beautiful and quiet surroundings with amazing sunset views. Just a 10 min drive to both Tayrona as well as Costeño beach. And Santiago was the best! Wish we could’ve stayed longer.
Stayed in January 2023
Reviewed: 8 February 2023
Nikki
NetherlandsWe loved our stay at quetzal dorado eco-lodge. The staff is very friendly and helpful. The view is amazing. A delicious breakfast and coffee every morning. The food and drinks at the bar were also very good. Close to the national park of tayrona. The massage afterwards is very nice as well. Would have liked to stay more days.
Stayed in January 2023
Reviewed: 4 February 2023
Megan
United KingdomCould improve vegetarian/vegan options, but we found this all over Colombia!
Amazing setting, especially the view. Pool area is relaxing, with extra games. Staff were very helpful and exceptionally friendly.
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content