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Reviews of Hostal Familiar Jerico

Carrera 4ta No. 306, 631020 Salento, Colombia

#11 of 85 hotels in Salento

Guests' Choice

Review score

Based on 111 hostel reviews

9.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    9.6

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 22 May 2022

    9.0
    A home away from home!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! Just be aware that the bathrooms are a little cold. ;)

    What a fantastic hostel! Definitely made exceptional by the owners. Such a lovely couple. They will assist you with all your trips and activities, prepare a tea/coffee in the mornings and are just genuine, great people who know what they're doing. We felt right at home. Thank you!

    Stayed in May 2022

  • Reviewed: 13 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Everything was great, we felt like home and as if we were part of family. Room was comfortable with warm blankets, bathroom was very clean and there was hot shower. Location is also perfect because it is really close to the bus terminal and viewpoint. Owners are very friendly and helpful. Just after we checked in, they explained us in details how to see the Cocora Valley and they recommended good places in the town. Definately recommend this place! :)

    Stayed in May 2022

  • Reviewed: 6 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice hostel close to the center and still in a calm street. The host/owner is extremely helpful and did her best to make you feel confortable. She also gave useful recommendations about the area. If I ever come back to Salento, I would chose this place again.

    Stayed in April 2022

  • Reviewed: 25 April 2022

    9.0
    Amazing hosts and cozy rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to report :)

    Everything was great. Marta and Hugo are super nice hosts, always helpful and gave us a bunch of detailed tips about salento, where to eat, how to get around, valle de cocora and the coffe tours. The room was clean and cozy, as was the bathroom. They provide a simple but delicious breakfast with great coffee and bread. Near the central plaza and bus terminal. Great value for money, recommend this 100%!

    Stayed in April 2022

  • Reviewed: 22 April 2022

    10
    Amazing hotel in Salento
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The water in the shower goes hot and cold but it was not a big problem. At least there was hot water!

    Absolutely perfect stay! The hosts are incredibly friendly and helpful and go above and beyond to make you feel at home. One of my favourite stays in Colombia. Every day the hosts gave me recommendations on places to visit, the costs and how to get there. It’s also very close to restaurants and the main plaza. Quiet at night.

    Stayed in April 2022

  • Reviewed: 15 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hosts were fantastic. Great location close to everything in a cozy space.

    Stayed in April 2022

  • Reviewed: 4 April 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    There was no real area to hang out for a while which just wasn't what we needed. The laundry was kind of pricy (4000 COP per kg, drying included), but it was done for you and he even sorted our socks which was really cute.

    The hostal is family-owned. The owners were very sweet and caring, very helpful and answered all our questions very patiently. They both speak a little bit of english so we made it work somehow, they really tried their best.

    Stayed in March 2022

  • Reviewed: 3 March 2022

    9.0
    Kind staff, excellent location, hot shower
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    We had a great time at this hostel. The family was very accommodating and appreciated the breakfast which they additionally provided each morning (some fresh pastry with tea or coffee). The location we loved as it was not in the centre but just a few blocks away from the crowd and all the amenities we need such as supermarket, laundry, and good (cheaper) restaurant which btw, Marta will recommend you without asking :) We were working online (teaching languages) and there was no problem with the connection. We have met other nice travellers too but it wasn't really a big, crowded hostel atmosphere, it felt like more of a "homestay" which we appreciated. The hot shower was excellent as Salento is a pretty cold place in the beautiful Andes.

    Stayed in December 2021

  • Reviewed: 15 February 2022

    9.0
    Excellent place, excellent attention. 100 percent recommended.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    The hot water in the shower wasn't working properly. You had to open and close it several times (but its nothing that serious, actually)

    Everything, specially the attention. Marta and Hugo are incredible. The information they give you is very helpful and detailed.

    Stayed in February 2022

  • Reviewed: 5 February 2022

    10
    fantastic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    it’s a very colonial hostal with the sweetest host Martha! who will take the maximum time to explain you everything. close to everything in the city center and surrounding activities. We lovee our stay and the hospitality!

    Stayed in January 2022

  • Reviewed: 2 February 2022

    10
    Top !
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night

    The Homestay experience with the landlords who treated us 5 stars. The location, 4 minutes walking from the main square.

    Excellent location, excellent Hosts. We have been received by the landlords and treated as we were part of the family. They dedicated us some time to explain us all the local options related to our plans, the best options about where to eat, what to do. Real Homestay experience in the heart of the Salento village at 4 minutes walking from the main square.

    Stayed in January 2022

  • Reviewed: 24 January 2022

    10
    Nice hostal in an excellent location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The housekeepers are super kind and helpful.

    Stayed in December 2021

  • Reviewed: 5 December 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hugo and his family are the most lovely people I've ever met compared with other hostel experiences. The place is cozy, warmth, and it's been built with a cultural coffee culture architecture style.

    Stayed in December 2021

  • Reviewed: 2 December 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The nicest family, the best location and good value for money. Highly recommend it.

    Stayed in December 2021

  • Reviewed: 28 November 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    lacks privacy and bathroom situation is very weird

    great hosts and location

    Stayed in November 2021

  • Reviewed: 7 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you look for luxury or you want to party there or you expect to have hotel conditions - don't even think about it, BUT...

    If you want to be part of the real family from Salento in traditional house and with the most wonderful hospitality - it is the place you need to choose. We booked it for one night only and stayed additional two. Highly recommend such nice and kind hosts!!!

    Stayed in November 2021

  • Reviewed: 21 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff we're really helpful and friendly, the house itself is beautiful, there's a smoking area which is not to be taken for granted in Colombia for smokers. The cat was very friendly too. We got great advice on where to go too, prices, restaurants etc.

    Stayed in September 2021

  • Reviewed: 14 December 2023

    1.0
    Not worth it
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We booked a room with 2 beds at a higher rate than a 1 bed room specifically because we needed two beds (my partner is recovering from surgery and moves a lot at night). The booking specifically states that there are two beds included. When we arrived the husband was incredibly aggressive and told us we weren’t allowed to use the 2nd bed or we would be charged double. I showed him the booking and he continued to aggressively tell us that it cost more to wash the sheets and we couldn’t use it and the room was for a family and we were only 2 people and didn’t need it. He then began to berate us while explaining how to use the showers (5minutes only) and the towels. We felt so uncomfortable the entire time we stayed there and wish we hadn’t booked there. We felt they are dishonest on the booking site and change when you arrive to charge you more.

    Very close to everything. The wife is kind and helpful but she doesn’t make up for her husband.

    Stayed in December 2023

  • Reviewed: 19 July 2023

    3.0
    Don't recommend!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is not a private bathroom, false advertising. The owners seemed really nice at first but we couldn't shake the feeling that they didn't want us there. Then on the day we were checking out they were waiting at our door hurrying us up to get out 5 minutes before checkout. While I was taking the bags out my partner wanted to have a quick shower, he was told he couldn't because it was past checkout even though we still had 5 minutes left. We left our bags there for the day but were told we had to stay out of the house until we were collecting our bags to go. Finally when we did go get our bags I wanted to use the toilet before we got on the bus and the old man was banging on the bathroom door telling me I could not even use the toilet. He was just rude and it made us regret staying there. At the end of it all we really had a sour taste in our mouths and it ruined our overall thoughts of Salento.😐

    The room was clean and the bed was comfortable. It's also spacious and generally in a good location for getting to the main square.

    Stayed in June 2023

  • Reviewed: 16 August 2022

    7.0
    Would recommend for a short stay, for a longer one go somewhere with more privacy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The man has weird mood swings and made us feel unwelcomed. When we arrived, he almost shouted at us for not telling them our arrival time in advance, even though we did put it on the booking. The next day he was totally nice. The day after he told us very aggressively, that we (a couple) are not allowed to kiss eachother in the public rooms of the hostal and he referred to a poster about child abuse and child prostitution. There was absolutely no sense or connection in that and we didn‘t do anything inappropriate.

    It‘s very clean, in a good location and the woman is super sweet and kind.

    Stayed in August 2022

  • Reviewed: 26 June 2022

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    At first both the owners were very friendly and helpful, but sadly after two days we could see it was all a front. Especially the man, as he became rude and impolite with us for no specific reason. Just one example was that he shouted at us (two young girls) because we took two (very quick) showers on one of the days, but never told us beforehand that we shouldn’t be doing that. On checkout, we were told to leave (rudely, by the man) the whole building at 11am, even from the common area, which I have never had to do in my 4 years of travelling. The woman stayed smiling, but after all this we were unsure how genuine it was. It is a shame it ended like this as we are always very polite, friendly and tidy guests. Just to note- keep an eye on your belongings, even when you feel comfortable in a family environment.

    Great location, coffee in the morning, cheap laundry and a really lovely, friendly cat

    Stayed in June 2022

  • Reviewed: 17 February 2022

    3.0
    If you want to sleep with spring on your back and blanket who smell hell go there
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was a terrible place .

    They advertise room with bathroom and patio. None of that. The bathroom is outside the room and disgusting. I had no patio. My room was so cold I have to sleep with 3 sweaters and jogging pants. That house is not isolated. The lady wear her winter coat inside and I have to go take a shower. I freeze. In the morning can’t go out to bed it was about 15 degree in the room. Room was dirty and disgusting. The smell of the blanket was terrible. Those blanket have never been wash for years . I asked a refund for my second night. They reimburse me and then complaint about me at booking they wanted their money back. Lolllllll. The spring of the bed was on my back all night. They mislead people saying you have a private bathroom. That is not true. No bathroom in the bedroom. Dishonest people .

    Stayed in February 2022

  • Reviewed: 9 December 2021

    7.0
    Great hosts, Damp room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Damp rooms! The smells is unpleasant, and as someone with asthma, it was difficult to stay in the room long periods time. Especially the room without a window.

    Easy property to find. Well equipped kitchen with filtered water bottle to use. Above all, the hospitality and information given to us from Martha, was priceless, she showed us how to do coffee farms and cócora valley without having to book with a private tour company, the stay was worth it just for this.

    Stayed in December 2021

  • Reviewed: 31 October 2021

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were disappointed by our bathroom being outside of the room. Annoying during the night.

    Like: Price, helpful staff, coffee, fridge access

    Stayed in October 2021

  • Reviewed: 14 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing stay! Can only recommend you this hostel. Very helpful and clean.

    Stayed in June 2022

Showing 76 – 100

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