Carrera 4ta No. 306, 631020 Salento, Colombia
#11 of 85 hotels in Salento
Guests' ChoiceBased on 111 hostel reviews
9.3Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.7
Value for money
9.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2022
Peter
United KingdomNothing! Just be aware that the bathrooms are a little cold. ;)
What a fantastic hostel! Definitely made exceptional by the owners. Such a lovely couple. They will assist you with all your trips and activities, prepare a tea/coffee in the mornings and are just genuine, great people who know what they're doing. We felt right at home. Thank you!
Stayed in May 2022
Reviewed: 13 May 2022
Malgorzata
PolandEverything was great, we felt like home and as if we were part of family. Room was comfortable with warm blankets, bathroom was very clean and there was hot shower. Location is also perfect because it is really close to the bus terminal and viewpoint. Owners are very friendly and helpful. Just after we checked in, they explained us in details how to see the Cocora Valley and they recommended good places in the town. Definately recommend this place! :)
Stayed in May 2022
Reviewed: 6 May 2022
Krisztina
HungaryNice hostel close to the center and still in a calm street. The host/owner is extremely helpful and did her best to make you feel confortable. She also gave useful recommendations about the area. If I ever come back to Salento, I would chose this place again.
Stayed in April 2022
Reviewed: 25 April 2022
Miguel
PortugalNothing to report :)
Everything was great. Marta and Hugo are super nice hosts, always helpful and gave us a bunch of detailed tips about salento, where to eat, how to get around, valle de cocora and the coffe tours. The room was clean and cozy, as was the bathroom. They provide a simple but delicious breakfast with great coffee and bread. Near the central plaza and bus terminal. Great value for money, recommend this 100%!
Stayed in April 2022
Reviewed: 22 April 2022
Marine
United KingdomThe water in the shower goes hot and cold but it was not a big problem. At least there was hot water!
Absolutely perfect stay! The hosts are incredibly friendly and helpful and go above and beyond to make you feel at home. One of my favourite stays in Colombia. Every day the hosts gave me recommendations on places to visit, the costs and how to get there. It’s also very close to restaurants and the main plaza. Quiet at night.
Stayed in April 2022
Reviewed: 15 April 2022
William
CanadaThe hosts were fantastic. Great location close to everything in a cozy space.
Stayed in April 2022
Reviewed: 4 April 2022
Anna
United StatesThere was no real area to hang out for a while which just wasn't what we needed. The laundry was kind of pricy (4000 COP per kg, drying included), but it was done for you and he even sorted our socks which was really cute.
The hostal is family-owned. The owners were very sweet and caring, very helpful and answered all our questions very patiently. They both speak a little bit of english so we made it work somehow, they really tried their best.
Stayed in March 2022
Reviewed: 3 March 2022
Emese
HungaryWe had a great time at this hostel. The family was very accommodating and appreciated the breakfast which they additionally provided each morning (some fresh pastry with tea or coffee). The location we loved as it was not in the centre but just a few blocks away from the crowd and all the amenities we need such as supermarket, laundry, and good (cheaper) restaurant which btw, Marta will recommend you without asking :) We were working online (teaching languages) and there was no problem with the connection. We have met other nice travellers too but it wasn't really a big, crowded hostel atmosphere, it felt like more of a "homestay" which we appreciated. The hot shower was excellent as Salento is a pretty cold place in the beautiful Andes.
Stayed in December 2021
Reviewed: 15 February 2022
Jeffer
ColombiaThe hot water in the shower wasn't working properly. You had to open and close it several times (but its nothing that serious, actually)
Everything, specially the attention. Marta and Hugo are incredible. The information they give you is very helpful and detailed.
Stayed in February 2022
Reviewed: 5 February 2022
Elisah
Belgiumit’s a very colonial hostal with the sweetest host Martha! who will take the maximum time to explain you everything. close to everything in the city center and surrounding activities. We lovee our stay and the hospitality!
Stayed in January 2022
Reviewed: 2 February 2022
Mickael
United KingdomThe Homestay experience with the landlords who treated us 5 stars. The location, 4 minutes walking from the main square.
Excellent location, excellent Hosts. We have been received by the landlords and treated as we were part of the family. They dedicated us some time to explain us all the local options related to our plans, the best options about where to eat, what to do. Real Homestay experience in the heart of the Salento village at 4 minutes walking from the main square.
Stayed in January 2022
Reviewed: 24 January 2022
Fdch1
ColombiaThe housekeepers are super kind and helpful.
Stayed in December 2021
Reviewed: 5 December 2021
Diego
ColombiaHugo and his family are the most lovely people I've ever met compared with other hostel experiences. The place is cozy, warmth, and it's been built with a cultural coffee culture architecture style.
Stayed in December 2021
Reviewed: 2 December 2021
Manuel
PortugalThe nicest family, the best location and good value for money. Highly recommend it.
Stayed in December 2021
Reviewed: 28 November 2021
Ankit
United Stateslacks privacy and bathroom situation is very weird
great hosts and location
Stayed in November 2021
Reviewed: 7 November 2021
Piotr
PolandIf you look for luxury or you want to party there or you expect to have hotel conditions - don't even think about it, BUT...
If you want to be part of the real family from Salento in traditional house and with the most wonderful hospitality - it is the place you need to choose. We booked it for one night only and stayed additional two. Highly recommend such nice and kind hosts!!!
Stayed in November 2021
Reviewed: 21 September 2021
Kit
VietnamThe staff we're really helpful and friendly, the house itself is beautiful, there's a smoking area which is not to be taken for granted in Colombia for smokers. The cat was very friendly too. We got great advice on where to go too, prices, restaurants etc.
Stayed in September 2021
Reviewed: 14 December 2023
Tiffany
CanadaWe booked a room with 2 beds at a higher rate than a 1 bed room specifically because we needed two beds (my partner is recovering from surgery and moves a lot at night). The booking specifically states that there are two beds included. When we arrived the husband was incredibly aggressive and told us we weren’t allowed to use the 2nd bed or we would be charged double. I showed him the booking and he continued to aggressively tell us that it cost more to wash the sheets and we couldn’t use it and the room was for a family and we were only 2 people and didn’t need it. He then began to berate us while explaining how to use the showers (5minutes only) and the towels. We felt so uncomfortable the entire time we stayed there and wish we hadn’t booked there. We felt they are dishonest on the booking site and change when you arrive to charge you more.
Very close to everything. The wife is kind and helpful but she doesn’t make up for her husband.
Stayed in December 2023
Reviewed: 19 July 2023
Tyler
ZimbabweThe bathroom is not a private bathroom, false advertising. The owners seemed really nice at first but we couldn't shake the feeling that they didn't want us there. Then on the day we were checking out they were waiting at our door hurrying us up to get out 5 minutes before checkout. While I was taking the bags out my partner wanted to have a quick shower, he was told he couldn't because it was past checkout even though we still had 5 minutes left. We left our bags there for the day but were told we had to stay out of the house until we were collecting our bags to go. Finally when we did go get our bags I wanted to use the toilet before we got on the bus and the old man was banging on the bathroom door telling me I could not even use the toilet. He was just rude and it made us regret staying there. At the end of it all we really had a sour taste in our mouths and it ruined our overall thoughts of Salento.😐
The room was clean and the bed was comfortable. It's also spacious and generally in a good location for getting to the main square.
Stayed in June 2023
Reviewed: 16 August 2022
Mirjam
SwitzerlandThe man has weird mood swings and made us feel unwelcomed. When we arrived, he almost shouted at us for not telling them our arrival time in advance, even though we did put it on the booking. The next day he was totally nice. The day after he told us very aggressively, that we (a couple) are not allowed to kiss eachother in the public rooms of the hostal and he referred to a poster about child abuse and child prostitution. There was absolutely no sense or connection in that and we didn‘t do anything inappropriate.
It‘s very clean, in a good location and the woman is super sweet and kind.
Stayed in August 2022
Reviewed: 26 June 2022
Katie
United KingdomAt first both the owners were very friendly and helpful, but sadly after two days we could see it was all a front. Especially the man, as he became rude and impolite with us for no specific reason. Just one example was that he shouted at us (two young girls) because we took two (very quick) showers on one of the days, but never told us beforehand that we shouldn’t be doing that. On checkout, we were told to leave (rudely, by the man) the whole building at 11am, even from the common area, which I have never had to do in my 4 years of travelling. The woman stayed smiling, but after all this we were unsure how genuine it was. It is a shame it ended like this as we are always very polite, friendly and tidy guests. Just to note- keep an eye on your belongings, even when you feel comfortable in a family environment.
Great location, coffee in the morning, cheap laundry and a really lovely, friendly cat
Stayed in June 2022
Reviewed: 17 February 2022
Sylvie
CanadaNothing. It was a terrible place .
They advertise room with bathroom and patio. None of that. The bathroom is outside the room and disgusting. I had no patio. My room was so cold I have to sleep with 3 sweaters and jogging pants. That house is not isolated. The lady wear her winter coat inside and I have to go take a shower. I freeze. In the morning can’t go out to bed it was about 15 degree in the room. Room was dirty and disgusting. The smell of the blanket was terrible. Those blanket have never been wash for years . I asked a refund for my second night. They reimburse me and then complaint about me at booking they wanted their money back. Lolllllll. The spring of the bed was on my back all night. They mislead people saying you have a private bathroom. That is not true. No bathroom in the bedroom. Dishonest people .
Stayed in February 2022
Reviewed: 9 December 2021
Georgia
United KingdomDamp rooms! The smells is unpleasant, and as someone with asthma, it was difficult to stay in the room long periods time. Especially the room without a window.
Easy property to find. Well equipped kitchen with filtered water bottle to use. Above all, the hospitality and information given to us from Martha, was priceless, she showed us how to do coffee farms and cócora valley without having to book with a private tour company, the stay was worth it just for this.
Stayed in December 2021
Reviewed: 31 October 2021
Paul
United KingdomWe were disappointed by our bathroom being outside of the room. Annoying during the night.
Like: Price, helpful staff, coffee, fridge access
Stayed in October 2021
Reviewed: 14 June 2022
Anonymous
SwitzerlandAmazing stay! Can only recommend you this hostel. Very helpful and clean.
Stayed in June 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content