very nice place I totally recommend it, clean, well located ans safe.

Stayed in December 2023

The internet didn't work for a few hours but I don't think it was normal/there fault

Nice spacious apartment with kitchenette and huuuge window. Was perfect for what we needed. The breakfasts there were tasty too (not included in price, but reasonable). The fittings were trendy, nice lights and retro wooden floorboards

Stayed in December 2023

Double bed a bit small

Quiet, good location, very clean, very good breakfast, good wifi

Stayed in August 2023

Nothing.

Everything. It is charming place near to all the town facilities but in a quiet place. Staff is extremely kind and helpful. Decoration is very beautiful. Filtered water for free is a very important aspect for me in an accomodation due to reduction of plastic impact.

Stayed in August 2023

Nothing.

Everything. Location is perfect for those who like being near all town facilities but in a quiet environment. Silence is a privilege and you can get it in Caracol. Staff is extremely kind, helpful and willing to help. Decoration of the room is also very cozy.

Stayed in August 2023

The bed was very hard.

Clean and cute!

Stayed in August 2023

N/A

The entire stay at El Caracol was amazing. Wonderful place and very nice and helpful staff.

Stayed in August 2023

More storage for clothes in the room.

Very good breakfast available on extra costs (approx. 4 US-Dollar)

Stayed in May 2023

More of a hotel than a hostel but absolutely lovely. Great location for both the city and the mirador. Great breakfast in the cafe.

Stayed in April 2023

the room was a little close to the coffee area but still that was not really disturbing

everything was very nice, the staff very welcoming very neat nice coffee place with good breakfast

Stayed in March 2023

The WiFi! It was pretty bad. We had planned to do research and bookings during our stay, but we basically had to go out to a cafe to get any service. And our room was over the yard of the restaurant which made it noisy most days.

The hotel was lovely, great staff. The food in the small restaurant was quite good. Even though we had to buy our breakfast, the choices were a great change from the usual eggs and arepas in the rest of Colombia. Good location to visit most of the sites in Popayan.

Stayed in February 2023

Excellent value! The kitchenette and spacious sleeping/sitting area in the suite made the stay of several nights very pleasant. The location, close to the centre of the historic zone but quieter, was a bonus. Terrific healthy breakfasts in the cafe downstairs as well. Gold stars all around!

Stayed in February 2023

Hot water ran out both nights and it's a little chilly to enjoy cold showers!

Lovely modern room and ensuite. Cafe attached is very good too. Location is close to the centre but far enough away that it's not too noisy

Stayed in January 2023

Great cafe and back patio. The owners put a lot of thought into the decor - unique and beautiful Nb - this is not a hostel. .

Stayed in December 2022

A relatively new location for this hostel means they are ironing out kinks with water supply.

Nicely furnished rooms, super friendly staff, big, tasty breakfast.

Stayed in September 2022

if your in Popayan this is the place to stay. Came back threes times in total. We were really well looked after by both the staff in the cafe and the owners Tony and Kim. They know a great deal about the area and helped us sort out our visit to San Agustin and Terradendro..

Stayed in June 2022

Wonky shower door. Noisy patio below room.

Wonderful bed

Stayed in April 2022

Good value.

Stayed in December 2021

Kim& Tony are awesome nice and helpful people from Scotland. They are doing everything to make you feel welcomed and comfortable and can give you a lot of tips where to travel in Columbia. The optional breakfast (COP 12.000) is very good and since the CARACOL is also a coffeehouse/bistro drinks and food are available all day and local people come here as well to relax and chat in the nice backyard. The hotel provides a (very clean) washing machine and a dryer for COP 20.000. The rooms are very clean, the beds comfortable and the shower has warm water. What could be improved is a bit better Wifi connection and some hangers for clothes in the room.

Stayed in August 2021

Room allocated was just next to reception. It was noisy and the cafe literally just outside the door and window cranked up (with music) at 8AM. It was a Sunday morning. Monday was much quieter. Shame because the room was otherwise lovely and comfortable

Lovely clean well located hotel. Hot shower. Real nice room. They dried my clothes for me in hotel laundry.

Stayed in March 2023

Really lovely rooms, very comfortable with a great design. Excellent location close to the center of Popayan and very helpful staff

Stayed in June 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in February 2023