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Reviews of Hotel Juanambu

Carrera 19 16-40, 520003 Pasto, Colombia

#37 of 67 hotels in Pasto

Guests' Choice

Review score

Based on 53 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 7 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horario de la cafeteria

    Location and friendly people

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    V
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Must to improve the cleaning

    Good Location

    Stayed in December 2023

  • Reviewed: 19 October 2023

    8.0
    Good one night stay!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Centrally located, friendly staff, good and spacious clean room with nice size bathroom with plenty of hot water. Thank you for early check-in.

    Stayed in October 2023

  • Reviewed: 18 August 2023

    9.0
    Central, nice large clean rooms - recommended
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Window in door let in light.

    Nice central place to stay. Spacious room, comfortable. Helpful staff who really look out for you and give you tips. They also found me a taxi and we're generally really kind. I would definitely stay here again .

    Stayed in August 2023

  • Reviewed: 21 June 2023

    9.0
    Great place with really kind friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't score 10 because I was woken at 6am by loud voices talking. The walls are really thin so I could hear everything and couldn't get back to sleep.

    Very friendly welcome. And very helpful reception staff. Answered all my questions with a smile. Made me feel very welcome. Comfortable room 5 minutes walk to the centre.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area is not great and I wouldn't recommend going out at night, however it's a short walk to a safer area

    The staff were very friendly and welcoming and allowed us to check in early after arriving early on the bus. They provided towels and the shower was hot. There is good security.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    A decent short stay destination
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The city centre was close to be walked to, but like most cities, at night, it's not advisable to walk around the hotel area. Not always hot water; if you're late, they've turned it off. You just need to say so they turn it on! Not enough plug sockets.

    Helpful staff with good tips of what to do. Helped me order food. Responded quickly and professionally to my queries. Room was of a good size and what you need for a short stop over.

    Stayed in April 2023

  • Reviewed: 5 March 2023

    8.0
    Great option after long bus journey
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit noisy and we were woken by people shouting outside.

    We really appreciated being able to check in at 3am after a horrendous 18 hour bus journey from Popayan. Our host was very accommodating and it was an easy and cheap taxi ride from the bus terminal. Also within a short walk of a great cafe in calle 19 KRK caffeto, for a fantastic breakfast of French pastries and an extensive menu. Really recommend this.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location, staff were helpful and friendly even when I returned at 2AM.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    8.0
    Very good price/performance ratio
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    - stuff did not speak English :/

    + big, comfortable bed + room and bathroom for my own for a great price + televisión

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    Good location, nice staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small for 3 people.

    Kind staff, comfy beds, great location, free coffee in the morning.

    Stayed in February 2023

  • Reviewed: 10 January 2023

    8.0
    Great stay in a nice hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Most rooms are facing busy road and the windows are single glazed. So need ear plugs if you need quiet. Only 1 charge point in room and not by bed.

    The staff were amazing and very attentive. Great hot shower and very close to Centro Pasto and bus station. Nice view from the room.

    Stayed in January 2023

  • Reviewed: 22 December 2022

    9.0
    Great
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great stay, with great people at reception :) the area isn’t dangerous on day time, 15mon away from the principal place. great rooms and cleaning. Wifi can be a bit poor in some rooms but it’s great in the common areas

    Stayed in December 2022

  • Reviewed: 16 December 2022

    7.0
    Killer Price for a nice room and quiet stay in the Pasto Area.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    Not many decent places to eat nearby.... or in the country for that matter. There is a place right next door if you like typical Colombian food. A few bakeries within walking distance, and a whole bunch of eateries at the Bus Station, but none of them are worth a special trip.

    Staff is friendly and helpful. Rooms are clean, hot water as one would expect, but at a very low price. Stairs no elevator, but for $9, what is not to like? It takes about 6 Mil Peso ($1.5) to get to or from the autobus station (Terminal Terestre). When I make a trip between Colombia and Ecuador I end my day in Pasto here to rest. Not doing so to save $10 is crazy. Flights to Quito from BOG or MDE are $$$$$$. To Pasto they're cheap. Add a day to the trip and you'll save $100 depending on your final destination in Colombia or Ecuador. Crossing at Rumichaca border crossing is easier than the airport.

    Stayed in November 2022

  • Reviewed: 8 July 2022

    8.0
    Good for a break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Interior room with window to the corridor. Works happening nearby, however, disruption was kept to a minimum

    The hotel has a common room with sofas, kitchenette and a fridge.

    Stayed in June 2022

  • Reviewed: 19 April 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    - Internet doesn´t reach my room, so I had to go to the hallway just to get connected online.

    - walking distance to the main plaza - really comfortable bed - affordable price - Yuly the receptionist helped me a lot in getting my bearings with the city and she also recommended a good restaurant that serves cuy.

    Stayed in April 2022

  • Reviewed: 30 March 2022

    9.0
    A Nice Hotel in a Good Location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    The room was basic, but it was bright and had a comfortable bed and it was quiet at night, so it was easy to sleep well at this hotel. The hot water in the shower was great too. The room was maintained and cleaned on a daily basis and all of the staff working there were very friendly and helpful. The hotel is in a good location with plenty of options nearby for food, places to eat, shops etc. It is only a 10-15 minute walk to Plaza de Narino and the local area is also well served by taxis and buses. I would reccommend this hotel and I would happily stay there again.

    Stayed in March 2022

  • Reviewed: 11 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit noisy at the front though fine with earplugs. Glass window on the door meant light came through at night. I covered it myself but it would be simple to have curtain put on it

    Very Friendly staff, clean and good for a 2* hotel. Great shower

    Stayed in January 2022

  • Reviewed: 23 August 2023

    10
    Pleasant and clean place to stay !
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Location

    Staf is friendly and helpful Place is always clean

    Stayed in August 2023

  • Reviewed: 12 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the price amazing hotel, big nice window, bathroom with shower en suite, big bed, everything was clean and working

    Stayed in July 2023

  • Reviewed: 16 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    The lady at the reception was incredibly nice! I arrived after long night travel early in the morning and went to the hotel to leave my backpack. She let me enter the room already in the morning so I could rest, without any additional cost. The room was good and spacious and the location is very centric

    Stayed in March 2023

  • Reviewed: 8 March 2023

    10
    Nice for small stays and tottaly worth it.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi sucks and there are windows in the bedrooms, but its either in front of the street (you can hear the cars and buses) or two little squares in front of a wall in the bedrooms behind.

    Staff is great and 24h. Got a promo here on booking and I paid $6 a night. Its a confortable room, bathroom is ok, hot water, a TV etc.

    Stayed in March 2023

  • Reviewed: 19 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap option in Pasto. Close to the city, and just 5-10 minutes in taxi from the terminal. Hotel standard, clean and good bathroom.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's a great price for a private room in Colombia and there is nothing to fault Juanambu, it's clean, has friendly check out times, amenities are provided like a kitchen and a towel and bar of soap free. Most of all the staff are super friendly and accommodating and will help you any way they can

    Stayed in October 2022

Showing 1 – 25

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