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Reviews of Hotel La Casa de Francois

35 Carrera 14, 418060 San Agustín, Colombia

#2 of 34 hotels in San Agustín

Guests' Choice

Review score

Based on 36 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a steep walk up from town (10 minutes), but really worth the beautiful, peaceful place though!

    A beautiful hotel in the middle of nature, with great facilities: spacious dorm with proper beds, great food, lovely surroundings. They think along with tours to do and are considering in the local people they work with (quality of how horses are treated for horseback riding for example).

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hairdryer

    The garden

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Charming rooms with verandas in a beautiful garden situated a short walk from the village. Francoise was a warm and welcoming host who speaks fluent English and can help with all your travel plans.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Gorgeous relaxing stay in San Agustin!!
    • Leisure trip
    • People with friends
    • Triple Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nothing i can think of....

    Beautiful place, beautiful little house we stayed in, surrounded by wonderful gardens and trees. Great facilities and quiet, great place to relax and just enjoy! Location was off the main town, but honestly it is only a little walk away and not inconvenient at all as you can walk easily. Food was fabulous too, staff super friendly and knowledgeable, we could ask for anything! Loved it!

    Stayed in January 2024

  • Reviewed: 8 December 2023

    10
    Beautiful tranquil hotel, delightful staff, and only a short walk into town
    • Leisure trip
    • Solo traveller
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    This is a lovely quiet location surrounded by beautiful and tranquil gardens but just a short walk into town. The staff were all delightful. If you like a hotel that feels more like a home then La Casa de Francois is a great choice. There is no doubt that, if I return to San Agustín I will choose to come back again.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    10
    Great, I recommend !
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    You can pay by card but the establishment applies a 4% fee if you do.

    Very clean Very helpful staff Excellent food Great vibes Loved the « cadre »

    Stayed in November 2023

  • Reviewed: 17 September 2023

    10
    Awe inspiring getaway resort with prime visibility on the town of San Agustin
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not really a dislike more like an inconvenience is the accessibility especially after dawn is not the best experience on dirt road by foot.

    The staff is welcoming and helpful, the ambiance of the little jungle area is calming, the food is one of the best in town. We loved the stay in the king sized bed room with ample space and well equipped bathroom.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good and large beds, tasteful Apartments, wonderful garden, wonderful breakfast & dinners

    Stayed in August 2023

  • Reviewed: 31 May 2023

    10
    Lovely and relaxing
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complaint about! You should be aware that it’s a bit outside, so if you visit alone, be prepared for taxi cost if you mind walking in the darkness or with heavy luggage!

    Perfect! I simply loved this place! It’s a bit oustside from San Agustin village, so you will need to walk up the hill and it’s dark in the evening, or you have to take a taxi or motorbike. But the place itself is a little paradies! I was visiting in low season and had the dorm for myself. The bed was very comfortable and cosy - it was a queen size bed - in a dorm! I felt very welcome and home and extended one more night to enjoy the hammock in front of my room. Had an interesting chat with the owner and played with the cats&dogs arround. There is a kitchen but the food at the restaurant is reasonable in price and very delicious. The vegetable curry was fantastic! The little chalets looked lovely too! I would recommend and always come back!

    Stayed in May 2023

  • Reviewed: 4 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything lots of space, great food and great value for money

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    Fabulous place, wonderful food
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only the climb up with our luggage, but you cannot be in a location like this without some effort.

    A fabulous place to stay. Beautiful gardens on the top of the hill. The food lived up to billing, absolutely delicious. We would heartily recommend staying here.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    A bit of climbing from center of town and not easy to get a taxi in the streets of San Agustin but it's not exclusive to the guesthouse.

    Beautiful place. Full of charm. Unique design. splendid garden and amazing breakfast for so cheap...

    Stayed in February 2023

  • Reviewed: 30 January 2023

    9.0
    excellent!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    I would like the option to choose a female room

    I loved this place, it was what i was looking for, out of the town but close to the center (9 minutes walking), connected with the nature, hot water whenever time, comfy bed, very clean, towel and soap, delicious food (they have their own restaurant), the staff always helped me with my tours, at the end they saved my backpack for free. Definitely I strong recommend this place and I would come back!

    Stayed in January 2023

  • Reviewed: 27 January 2023

    10
    Perfect place to enjoy San Agustin
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    "Private bathroom" does not include the shower, which we shared with another cabin. The other cabin was unoccupied whilst we were there so it was not a problem, but we would have been disappointed if it had been busy (there would be one shower potentially between 8 people).

    Beautiful people. Beautiful location. The restaurant on site cooks wonderful homemade dishes, served by the lovely team... we ended up eating ALL our meals there. The quality of the rooms/cabins is excellent.

    Stayed in January 2023

  • Reviewed: 22 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    a big garden with a lot of flowers and birds

    Stayed in December 2022

  • Reviewed: 3 December 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    The shared kitchen needed a good scrubbing of the counters and better cleaning supplies to wash pots and pans. The fridgesmelled,it needed cleaning. Dogs and cats are allowed to roam in eating areas . The cats were bold enough to attempt to snooze on our beds and porch.. This can be an issue for people with high allergies. We has no coffee to be prepared... we had to bring our own. The hotel could have better details on the offered tours. For example,lunch costs are not included with lunch nor entrance fees to attractions. This wasn't called out.

    The quiet setting.. walking paths full of well cared for plants The breakfast was excellent The lunch optios was also excellent.

    Stayed in November 2022

  • Reviewed: 18 November 2022

    9.0
    So beautiful
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The walk up the hill to get to the place isn't great, but that's the price you pay for such a beautiful view of the town. You may have to pop out into the rain to reach the bathrooms if the weather is bad as it's separate to the dorm.

    Beautiful place! The dorm is quite magical with all normal beds (No squashing guests in with many bunks) and a little terrace with hammocks and little sofa. Considering it has quite a glamping vibe, it's kept very clean. Lovely cats and dogs are roaming around. Will provide additional blankets if you're getting cold. Communal kitchen is functional. On site restaurant has a vegan option. Hot water in the shower. Bonfire. Gorgeous views.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    WiFi could be better

    Stayed in November 2022

  • Reviewed: 25 October 2022

    8.0
    Great place to rest, disconnect and recharge energy
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    beautiful to rest and disconnect

    Stayed in October 2022

  • Reviewed: 30 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing place ! Excellent food, very nice garden, nice staff and nearby to the city. A lovely place to stay in San Augustin.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Amazing environment to stay in, comfortable bed and dormitories, delicious food. WiFi was reliable and facilities all worked as expected. Staff were friendly and helpful.

    Stayed in September 2022

  • Reviewed: 5 July 2022

    10
    fabulous
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the garden is a little Eden paradise, the houses made and thought with local materials are beautiful and carefully arranged. the staff is very welcoming and helpful the whole day access to restaurant and bar is very pleasant we loved our stay and had the place almost just for us which was also very nice

    Stayed in June 2022

  • Reviewed: 27 June 2022

    10
    Amazing to stay in the nature
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing place to stay in the nature, very chill personnal who helps you for everything, big beds and a lot of silence. Felt like home, with the animals around, a big garden and the restaurant ia very delicious. Amazing breakfast with homemade bread.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    10
    Beautiful hotel set in pretty gardens just on the edge of San Agustín
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    This was a return visit to Casa Francois after 4 years and the pandemic. The hotel was as lovely as before and our room had a wonderful verandah complete with hammock and nice social space. The grounds and gardens are beautiful. The food at the restaurant was fist class, and some of the best bread in Colombia. It was so good that we did not need to venture into the town for our evening meals. The staff were excellent and made our stay very pleasant. Thoroughly recommended and look forward to returning to the Casa Francois on our next visit to San Agustin

    Stayed in June 2022

Showing 1 – 25

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