Carrera 5 N° 1 - 20, 440007 Ríohacha, Colombia
#23 of 48 hotels in Ríohacha
Guests' ChoiceBased on 31 hotel reviews
8.3Cleanliness
8.7
Comfort
8.4
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 April 2024
Fredy
United StatesNo elevator And no specified about it. I do have problem with my knee and staying in the 4 floor it's a little inconvenient
Breakfast was good
Stayed in April 2024
Reviewed: 22 December 2023
Maria
GermanyThe batteries of the AC control always felt out
Location is perfect!!
Stayed in December 2023
Reviewed: 17 July 2023
Marcela
ColombiaBreakfast Good
Stayed in July 2023
Reviewed: 30 April 2023
Jan
United KingdomThe room was small although comfortable. The hotel is modern but a bit “soulless “.
Location, modern, clean.
Stayed in April 2023
Reviewed: 31 December 2022
Toledo
ColombiaGood breakfast, good service
Stayed in December 2022
Reviewed: 12 July 2022
Mariana
Colombiano pool
location
Stayed in July 2022
Reviewed: 4 April 2022
Dimas
United Statesit has not elevator a little tough for third age or large baggage
excellence location, staff kindly and efficience,
Stayed in April 2022
Reviewed: 9 February 2022
Natalia
ColombiaI didn’t have social areas other than the reception
It’s nearby the pier and the main comercial Avenue
Stayed in January 2022
Reviewed: 19 September 2021
Od
ColombiaHave to manage the noise, very noisy at nights, my room was in front of noisy street and you can hear very well people talking in the stairs
I liked so much the location, it’s clean and the staff very friendly
Stayed in September 2021
Reviewed: 18 June 2021
Lina
United StatesLoud
Clean, small but comfortable room . Little loud expected from the street . Overall good
Stayed in June 2021
Reviewed: 22 April 2023
Tiago
PortugalStay away from this hotel if you plan to book through booking.com. They overbooked, they didn't even bother to call me, send me a message or cancel the reservation. When I got to the hotel around 7pm the lady, not very nice by the way, in the counter just told that they overbooked and there was no rooms available and that they won't cancel the reservation. On the next day they marked it as a no-show. Terrible costumer service.
Stayed in April 2023
Reviewed: 10 April 2023
Dc
ColombiaNothing
Cleanliness
Stayed in April 2023
Reviewed: 15 January 2023
Canada_kev
CanadaTodal Misrepresentation/ Tergiversacion cambió el precio a la llegada changed the price on arrival unless we paid cash. no cambiaron las toallas ni limpiaron la habitación didn't change the towels or clean the room El estacionamiento gratuito no es cierto, es solo lo que puedes encontrar en la calle. the free parking isn't true its only what you can find on the street. el desayuno es muy pobre the breakfast is very poor La propiedad no está en o al lado de la playa más mentiras The property is not on or next to the beach more lies Sin ascensor y cuatro plantas no elevator and four floors many better options too many misrepresentations.
Stayed in January 2023
Reviewed: 3 May 2022
Mike
United StatesReally there is nothing to dislike,. Maybe a bit larger rooms.
The location by the Malacon (waterfront) is excellent. Its very clean and the friendly staff are great. Very nice hotel and safe. We were with another couple and booked 2 rooms. Would definitely recommend this hotel to everyone and all the major tour companies know them. They will have a breakfast ready to take with u, for early tours. Air conditioning worked great..All kinds of restaurants very close by. This seems to be a newer hotel or its been recenty redone. Nice find! And great price!
Stayed in April 2022
Reviewed: 22 March 2022
David
United KingdomThe room was very noisy due to street traffic and poorly insulated windows. The bed and the pillows were hard. The room was too small for the king size bed. I should also mention the shower did not have hot water.
The front desk was polite.
Stayed in March 2022
Reviewed: 29 December 2021
Mehran
GermanyNobody helped to carry the luggage in to the room and hat to carry the luggage to 4th floor. Very unfriendly staff. They didn't speak a word of English.
Close to the beach and it was in centre.
Stayed in December 2021
Reviewed: 28 April 2024
Fredy
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 January 2024
Jhoana
ColombiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 March 2023
Janelle
AustraliaThere are no comments available for this review
Stayed in March 2023
Reviewed: 21 January 2023
Maria
United KingdomThere are no comments available for this review
Stayed in October 2022
Reviewed: 9 December 2022
Alejandro
ColombiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 3 November 2022
Nathaly
ColombiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 18 April 2022
Camila
ColombiaThere are no comments available for this review
Stayed in April 2022
Reviewed: 9 April 2024
Andres
ColombiaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content